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Hilton Garden Inn Albany

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Traveller (32)
Room & Suite (23)
Pool & Beach (4)
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Overview
  • Excellent63%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“ray charles”(73 reviews)
“flint river”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Albany
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Albany
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (607)
There are newer reviews for Hilton Garden Inn Albany
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Traveller rating
368
145
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25
12
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LanguageEnglish
368
145
55
25
12
Show reviews that mention
All reviewsray charlesacross the streetflint rivercivic centerstate universitygreat hotelanyone travelingroom was cleanexcellent customer serviceparking lotfront desk staffsouthern hospitalityfamily reunionconvenient locationbusiness tripin townenjoyed my stay
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11 - 15 of 605 reviews
Reviewed 8 March 2018 via mobile

I have been staying at the Hilton Garden Inn for a week. The staff have gone above and beyond to get anything I need. Carmella who runs the Starbucks gives excellent, personal service . She is an employee who makes any team successful. Also, the...More

Thank halehogue
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 9 March 2018

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

Reviewed 4 March 2018

We have stayed at this hotel many times in the past few years. Very clean and comfortable. Staff not the friendliest but attentive. Convenient to downtown and surrounding restaurants. Easy highway access.More

Thank ChefOwnerBobH
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 6 March 2018

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

Reviewed 28 February 2018 via mobile

Stayed one night for a business trip and it just happened to be the same night half of Albany lost power. The guy at the front desk was very nice and accommodating. It wasn’t their fault, after all. The room was clean and I slept...More

Thank Kelly R
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 1 March 2018

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden inn to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better...More

Reviewed 9 February 2018

Thank you Hilton Garden Inn Albany for another great stay! I always love staying at this hotel because the service is top notch. The hotel helps make my trips to Albany enjoyable! I highly recommend this hotel if you are traveling to Albany for business...More

Review collected in partnership with Hilton Garden Inn
Thank Holly W
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 13 February 2018

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden inn to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better...More

Reviewed 28 January 2018

Great location. Walking trails on the river. Walk to the veterans memorial and civic center is right across the street. Nothing much to do in walking distance of the hotel other than the great trails near the river.More

Review collected in partnership with Hilton Garden Inn
Thank destrya2018
Response from Marcus H, Director of Sales at Hilton Garden Inn AlbanyResponded 29 January 2018

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$127 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Albany
#2 Business Hotel in Albany
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Albany
#2 Business Hotel in Albany
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (23)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
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zsazsabloom
18 February 2015|
AnswerShow all 2 answers
Response from Mack M | Reviewed this property |
They do have very nice conference rooms that could meet your needs. If I was you I would call them to discuss.
0
Votes
Room Tips
"5th floor away from elevators and stairwells makes it a quiet stay!"
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"next time we might request a room on the back vs facing the front of the hotel"
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"Rooms facing the park across the street from the front entrance have a lovely view."
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"Choose a room on the Front St. side for great views of the Flint River and Ray Charles on piano."
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