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The Phoenix Resort

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The Phoenix Resort
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891 Reviews from our TripAdvisor Community

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Showing 872: English reviews
Bruxelles
Level Contributor
92 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed yesterday NEW

We stayed at the Phoenix for 4 nights during our honeymoon. The service was of a very high standing. Staff went out of their way to make our stay a pleasant one, even decorating the room and offering us a free bottle of wine to welcome us. Our suite was amazing, with two bedrooms - both of which were spotless... More 

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Thank arthemise21
Paradise Valley, Arizona
Level Contributor
104 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 1 week ago NEW via mobile

Sorry to go against the grain here But Ambergris and the Phoenix were really underwhelming! The Scuba diving is awesome. If you are not a diver, there's just so many other beach destinations better than Ambergris Caye. Unless you are totally set on Belize, you won't miss much if you skip this destination (or just make it a short stop... More 

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Thank Jesse S
Chester, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

We cannot recommend the Phoenix Resort highly enough. The initial recommendation came from long-lost family members who live on the mainland so we were grateful of their local expertise. The resort has everything you could require and the rooms (especially with a pool and/or ocean view) were really extremely well furnished condominiums. The food was excellent and extremely good value... More 

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Thank Lewbing
Pleasanton, CA (Bay Area)
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 2 weeks ago

The Phoenix Resort was the highlight of our accommodations during a 12-day trip to Guatemala and Belize. Where should I start? The rooms are fantastic. We stayed in a two-bedroom room that faced both the ocean and the pool. The rooms are absolutely amazing. We walked into what looked more like a high-end beach condo than a hotel room. There... More 

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3 Thank BurgerMonster
Houston, Texas
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago via mobile

Beautiful and clean property. Room was spacious and amazing. Staff was very friendly and accommodating. They have many fun activities during the week. Only had room service once but it was good. Would absolutely only stay here again. Only downfall is that they don't have a beach, although not many do.

Helpful?
1 Thank Mel1451
Knoxville, Tennessee
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Beautiful resort with fantastic staff. This is really luxury in a beautiful place. Greeted at the door with a drink, free happy hour every night, iPad in the room, complimentary cell phone, twice a day room service, the frills go on and on

Helpful?
Thank Kymsid
Charleston, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I cannot say enough about the staff at the Phoenix. Everyone is so helpful and friendly. We are a family of 5 and had the most wonderful trip. The staff arranged our fishing, Mayan ruins, cave tubing, paddle Boarding, golf cart, and all flights. They are so nice. The happy hour from 5-6 is awesome. The bar tender Rick is... More 

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2 Thank alexan0
delray beach
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

My husband booked this resort for for 4 nights celebrating to celebrate my 60 birthday. Upon arrival we were greeted by Pam who was extremely pleasant. We were given each a rum drink as Pam gave us a tour of the resort. Where else do you get a cell phone, iPad, free cocktails every evening from 5 to 6 PM,... More 

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2 Thank Connie S
Phoenix, Arizona
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Great hotel I thought. My kids and family loved it. Ipad and local cell phone supplied to your room for you to use. Rooms are huge. Great kitchen and washer/dryer. Staff is friendly. Close by everything in San Pedro. You have access to a local gym that has more equipment than your typical hotel gym. Happy hour with free drinks.... More 

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1 Thank stever8546
Minneapolis
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

I stayed at the Phoenix with two girlfriends for four nights a few weeks ago. The staff was incredibly attentive and they've truly thought of every little detail to make your stay perfect. We loved the pool and that you are in the middle of San Pedro so you can easily walk to everything. We had both breakfast & lunch... More 

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1 Thank jarync

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $818 - $818 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro, Ambergris Caye
Hotel Style:
#1 Family Hotel in San Pedro
#1 Spa Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
32 questions
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Questions? Get answers from The Phoenix Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all are superb but go for an Ocean View”
 of 5 bubbles Lewbing, 25 Nov 2016 | Read review
“Rooms with a water view are definitely worth it for the sunrises”
 of 5 bubbles BurgerMonster, 20 Nov 2016 | Read review
“All the rooms are great! No bad views.”
 of 5 bubbles friendsofnature2016, 16 Sep 2016 | Read review
“First floor ocean view has wonderful breezy patios”
  • Living room and patio view from inside our hotel room
 of 5 bubbles macyo2014, 15 Sep 2016 | Read review
“Dont be too picky for their corner view rooms. All rooms are great.”
  • View from our corner suite
 of 5 bubbles daniyall2016, 1 Sep 2016 | Read review
5 of 5