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The Phoenix Resort

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The Phoenix Resort
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893 Reviews from our TripAdvisor Community

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Showing 874: English reviews
Madison, Wisconsin
Reviewed 27 February 2014

The Phoenix is, like everyone says, an exceptional hotel. The suites and grounds are beautiful, and the service from the front desk team is beyond amazing (probably the best I've experienced from any hotel anywhere in the world). Five stars all the way. So what else is there to know? First, realize that there is NO beach. This is not...

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15Thank TravelswithPute
Houston, Texas
Reviewed 25 February 2014

This was my fourth trip to Belize and I have previously stayed at Victoria House (twice incl my honeymoon) and once at El Secreto (overpriced and under air conditioned). We had a group of 5 ladies, ages ranging from 52 to 32. We had originally booked at VH but they had lost our reservation (it's 2014 people!) so we rebooked...

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6Thank JillyConQueso
Lake Geneva, Wisconsin
Reviewed 24 February 2014

Like most people that have left a review, we had rather high expectations coming to the Phoenix and Belize for the first time…and from the moment we stepped foot onto the resort Feb 8, until checkout Feb 15, 2014 we could not have been happier. In fact, after seeing all of the other hotels in San Pedro, I would absolutely...

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7Thank where2nexteveryone
Verona
Reviewed 20 February 2014

We selected the Phoenix based on Trip Advisor reviews, but otherwise knew very little about it. We stayed there from Jan 25 - Feb 1 2014 and had a super time! Everything was outstanding - the staff was always friendly and courteous, and anxious to help in any way. They enthusiastically made numerous arrangements for us (airport transfers, excursions, etc.),...

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6Thank George M
San Jose, CA
Reviewed 19 February 2014

The Phoenix resort surpassed all expectations we had and after reading all the reviews, our expectations were high. For 4 nights we stayed in a 2 bedroom unit that was beautiful, clean, quiet, well equipped with a full kitchen and washer/dryer. From the moment we arrived, I felt at home. The staff was amazing, warm and friendly and making sure...

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4Thank kkimik1
Rochester, New York
Reviewed 17 February 2014

This was our second stay at the Phoenix. We received a wonderful welcome back, our names on welcoming card and the bed with floral decoration. The staff is incredible, always willing to help with any request. They really go over and above with their advice and attention to detail. Tropic Air reservations were all taken care of and a check...

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3Thank lefty89
Highland Park, Illinois
Reviewed 14 February 2014

Having stayed at the Phoenix 4 times in the last year, there is not another resort on the island that compares. Great location, unparalleled guest services staff, best restaurant on the island. Pools and suites are beautiful and perfectly maintained. What makes this resort so special is the attention to detail. When you walk through the front door, anything you...

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1Thank DawnLo8
La Jolla, California
Reviewed 8 February 2014

I would highly recommend the Phoenix Resort in Belize. I choose this hotel because of the reviews and it's #1 position on Trip Advisor. They have definitely lived up to the reviews. We rented a 2 bedroom unit since the 1 bedrooms were booked, however, coming back every day after scuba diving, it was great having 2 separate showers. The...

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3Thank Kathy S
Ontario
Reviewed 4 February 2014

We stayed for 10 days with two children - 12 and 10 in a two bedroom, oceanfront condo. You have already read about the size of the units (true - enormous), the décor and stock (kitchen, bed, bath - all true - nothing missing), the cleanliness (possibly the best we have stayed at). The pool and grounds are wonderful (ok...

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8Thank mominOntario
Berkshire, UK
Reviewed 3 February 2014

We spent a few days here after a week's birdwatching at Chan Chich. I settled on the Phoenix after emailing several hotels - their response was the most helpful. They suggested and organised a direct flight for us which gave us valuable extra time in the resort rather than at Belize city airport. Room and balcony great (B3), restaurant great...

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2Thank Deiagirl

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $812 - $812 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro, Ambergris Caye
Hotel Style:
#1 Romantic Hotel in San Pedro
#1 Family Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
33 questions
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Questions? Get answers from The Phoenix Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great as I could see. Make sure you do not miss out on the daily happy hour!”
 of 5 bubbles adk380, 8 Dec 2016 | Read review
“I think all are superb but go for an Ocean View”
 of 5 bubbles Lewbing, 25 Nov 2016 | Read review
“Rooms with a water view are definitely worth it for the sunrises”
 of 5 bubbles BurgerMonster, 20 Nov 2016 | Read review
“All the rooms are great! No bad views.”
 of 5 bubbles friendsofnature2016, 16 Sep 2016 | Read review
“First floor ocean view has wonderful breezy patios”
  • Living room and patio view from inside our hotel room
 of 5 bubbles macyo2014, 15 Sep 2016 | Read review
5 of 5