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The Phoenix Resort

Travellers' Choice award winner
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The Phoenix Resort
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905 Reviews from our TripAdvisor Community

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There are newer reviews for The Phoenix Resort
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Showing 885: English reviews
Gibraltar, null, Gibraltar
Reviewed 3 January 2014

The staff are friendly and sincerely so. A short 15 minute hop from Belize City this island is really worth a visit. It is quaint, lots to do but really make it is the people. Although there are a lot of expats the businesses are run by locals and the service is great. I travel extensively throughout the Caribbean and...

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5Thank Elle-Elaine F
Ridgefield, Connecticut
Reviewed 3 January 2014

My family had a wonderful holiday at the Phoenix Resort. It is a beautiful property that is well situated and maintained. The rooms are 1-3 bedroom condo units with a centrally located pool, an on-site restaurant and concierge services. The rooms are exceptionally large, very comfortable, and in excellent condition. The staff goes above and beyond to handle any request...

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8Thank TMP101
San Francisco CA
Reviewed 2 January 2014 via mobile

We have been at the hotel for 4 nights and I just had to post our review of this hotel. The staff is the nicest, most polite and helpful staff I have ever encountered. Gabriella and her team work around the clock w smiles on their faces making sure your trip is perfect. Lots of examples including rain ponchos on...

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3Thank NAKNAC
Washington DC, District of Columbia
Reviewed 31 December 2013

We came in the busy December period and The Phoenix exceeded our expectations in every way. The room was spacious, bright, very comfortable, well laid out, and convenient. The pool was lovely, the view of the ocean was peaceful with swaying palms. And the food was well above average for comparable properties. But the thing that made it truly memorable...

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1Thank SafariKBFamily
Long Beach, New York
Reviewed 30 December 2013

We stayed at the Phoenix Resort the first week of December and had an amazing experience. You could not ask for better quality of service. Upon arrival we are greeted by the warm desk staff, who gave us cool towels and a rum punch (with a souvenir glass. Even an Iguana came to the front door to say hi. The...

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1Thank Stephanie P
San Francisco, California
Reviewed 28 December 2013 via mobile

Awesome staff, great pool area, incredible location and some of the best food on the island at their restaurant. They pay for your taxi to/from the airport. If they don't have something you need like a cooking pan, they'll actually go and buy it for you. I'd definitely stay there again.

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1Thank PapaPotrero
Boston, Massachusetts
Reviewed 25 December 2013

If you end up in San Pedro, The Phoenix is a perfect location to stay. It's right on the ocean and within walking distance of a number of great restaurants and bars. The rooms are nice and quite large, and the staff is great. They're happy to help you organize any mini expeditions you want to go on, and even...

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3Thank Nicholas K
los gatos
Reviewed 25 December 2013

Many things have gone wrong on this trip; however, The Phoenix is not one of them. What a lovely staff this hotel has! Rose, Gabrielle, really wonderful folks striving to make a fantastic vacation for each of their clients. The Phoenix is clean, safe, spacious and centrally located. Our suite is on the ground floor and looks at the pools...

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3Thank annette f
Guatemala City, Guatemala
Reviewed 21 December 2013

Everything about this place from the people to the food to their help getting activities to sign up for were incredibly accommodating. It's beautiful and the temperature of the main pool is colder to counter the hot weather but there's also a heated pool to enjoy. The staff is friendly and helpful. They arranged our snorkel trip with ill alfonse,...

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1Thank JuanaMadera
Framingham, MA
Reviewed 16 December 2013

We rented a two-bedroom at The Phoenix in Belize for a week and could not have been happier! The staff is always eager to please and are very accommodating! They are happy to make reservations and transportation for you for dinner, etc. and make recommendations. The rooms are spacious 1600 sq.feet), beautifully appointed and tastefully decorated. There is a kitchen...

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1Thank Elana1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $775 - $775 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro, Ambergris Caye
Hotel Style:
#1 Spa Hotel in San Pedro
#1 Family Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
33 questions
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Questions? Get answers from The Phoenix Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are excellent. We have stayed in A1, A3 and B1 - all excellent.”
 of 5 bubbles elizabethv910, 11 Jan 2017 | Read review
“Third floor is top floor where we stayed and had great views and was very quiet.”
 of 5 bubbles mikes1515, 5 Jan 2017 | Read review
“Beachfront rooms are beautiful”
 of 5 bubbles 962bethb, 31 Dec 2016 | Read review
“All rooms are great as I could see. Make sure you do not miss out on the daily happy hour!”
 of 5 bubbles adk380, 8 Dec 2016 | Read review
“I think all are superb but go for an Ocean View”
 of 5 bubbles Lewbing, 25 Nov 2016 | Read review
5 of 5