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The Phoenix Resort

Travellers' Choice award winner
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The Phoenix Resort
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891 Reviews from our TripAdvisor Community

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Showing 872: English reviews
Landenberg, Pennsylvania
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 December 2013

We had a two bedroom unit which was exceptionally clean and well-appointed. The service is everything you could imagine. Before arrival we had pre-booked some tours, which were great. They either arrange or pay for your transport between the airport or ferry stop, and wow you by knowing your name when you get in the door. As mentioned by others,... More 

Helpful?
2 Thank Laura M
Newport Beach, California
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 6 December 2013

Our family of four saw the front of the building and were keeping our fingers crossed. We opened the door and fresh, wonderful air conditioning hit us. As we walked into the small lobby, we were disarmed by the INCREDIBLY FRIENDLY STAFF. We were offered punch with the local rum on a lovely tray. Wow! Great start! After checking in,... More 

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3 Thank Elaine197
Grenada
Level Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 5 December 2013

I am late in writing this. We went for my SO's birthday at the end October. Check in and check out were both effortless, no problems. The room/suite was very well appointed; we were on the third floor, fantastic view. Service was excellent every request was granted with a smile. Do not be afraid to ask for anything. I did... More 

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1 Thank Ashele_B
Thousand Oaks, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 December 2013

We stayed here on the second half of our honeymoon. We had a 2 bedroom condo overlooking the pool and the Ocean. The views were incredible!!! When planning our trip I researched at least 15 different resorts and after walking the grounds and seeing all of the other resorts on the Island, This way by far the best!!! They had... More 

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1 Thank Nickf97
Austin
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 December 2013

We spent six days at The Phoenix at the end of our honeymoon. When we arrived, the staff had decorated our room with flowers, provided a complimentary bottle of wine, and instructions for how to make a few drinks utilizing the rum placed in our room. They pay such close attention to every detail. We decided to ride bikes down... More 

Helpful?
Thank astou81
Chicago, Illinois
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 December 2013

My husband and I were on our honeymoon in Belize and made stops to different parts of the country and one was to San Pedro where we stayed at the beautiful Phoenix Resort. Previously, we had been had a lesser quality hotel within San Ignacio so this spot was a definite upgrade! We we were blown away with how lovely... More 

Helpful?
1 Thank HappyLobsterGirl
New York
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 December 2013

We loved our stay at The Phoenix. Pam, Andrew, all the staff really, were just excellent. We were there on a very rainy week for a long needed family vacation. We had stayed at Tranquility Bay before going to The Phoenix. Because of the weather, we were really bitten badly at TB and there was not much to do (but... More 

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Thank ebwrite
Rochester, New York
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 November 2013

The Phoenix Resort is a place that we will remember forever. Although my wife and I were only there for 3 nights/4 days, the experience here is impossible to forget. The front desk staff personally walks you around the property (rain or shine) upon arrival after paying your cab fare, where you eventually arrive at your "room". I say "room"... More 

Helpful?
1 Thank jpreston1
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 November 2013

Went to The Phoenix for our honeymoon... It was just as great as the reviews, the staff was very courteous! They greeted us on arrival with drinks, invited us to the manager's happy hour, and gave us a thorough tour of the resort. The restaurant on site is very good, probably the best in San Pedro. We stayed over a... More 

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4 Thank Kbee29
Lake Forest, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 November 2013

Six friends from 3 different locations with varying schedules planned a dive vacation on Ambergris Caye. We looked at hotels and chose to stay in town at the Phoenix. Every conversation, email or interaction we had with them while planning the trip was outstanding. They made it easy to plan. When we arrived, the friendly staff made us welcome. The... More 

Helpful?
1 Thank Kent D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $814 - $814 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro, Ambergris Caye
Hotel Style:
#1 Spa Hotel in San Pedro
#1 Family Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
32 questions
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Questions? Get answers from The Phoenix Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all are superb but go for an Ocean View”
 of 5 bubbles Lewbing, 25 Nov 2016 | Read review
“Rooms with a water view are definitely worth it for the sunrises”
 of 5 bubbles BurgerMonster, 20 Nov 2016 | Read review
“All the rooms are great! No bad views.”
 of 5 bubbles friendsofnature2016, 16 Sep 2016 | Read review
“First floor ocean view has wonderful breezy patios”
  • Living room and patio view from inside our hotel room
 of 5 bubbles macyo2014, 15 Sep 2016 | Read review
“Dont be too picky for their corner view rooms. All rooms are great.”
  • View from our corner suite
 of 5 bubbles daniyall2016, 1 Sep 2016 | Read review
5 of 5