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The Phoenix Resort

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Phoenix Resort
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956 Reviews from our TripAdvisor Community

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Showing 934: English reviews
Ridgefield, Connecticut
Reviewed 3 January 2014

My family had a wonderful holiday at the Phoenix Resort. It is a beautiful property that is well situated and maintained. The rooms are 1-3 bedroom condo units with a centrally located pool, an on-site restaurant and concierge services. The rooms are exceptionally large, very comfortable, and in excellent condition. The staff goes above and beyond to handle any request...

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8Thank TMP101
San Francisco CA
Reviewed 2 January 2014 via mobile

We have been at the hotel for 4 nights and I just had to post our review of this hotel. The staff is the nicest, most polite and helpful staff I have ever encountered. Gabriella and her team work around the clock w smiles on their faces making sure your trip is perfect. Lots of examples including rain ponchos on...

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3Thank NAKNAC
Washington DC, District of Columbia
Reviewed 31 December 2013

We came in the busy December period and The Phoenix exceeded our expectations in every way. The room was spacious, bright, very comfortable, well laid out, and convenient. The pool was lovely, the view of the ocean was peaceful with swaying palms. And the food was well above average for comparable properties. But the thing that made it truly memorable...

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1Thank SafariKBFamily
Long Beach, New York
Reviewed 30 December 2013

We stayed at the Phoenix Resort the first week of December and had an amazing experience. You could not ask for better quality of service. Upon arrival we are greeted by the warm desk staff, who gave us cool towels and a rum punch (with a souvenir glass. Even an Iguana came to the front door to say hi. The...

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1Thank Stephanie P
San Francisco, California
Reviewed 28 December 2013 via mobile

Awesome staff, great pool area, incredible location and some of the best food on the island at their restaurant. They pay for your taxi to/from the airport. If they don't have something you need like a cooking pan, they'll actually go and buy it for you. I'd definitely stay there again.

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1Thank PapaPotrero
Boston, Massachusetts
Reviewed 25 December 2013

If you end up in San Pedro, The Phoenix is a perfect location to stay. It's right on the ocean and within walking distance of a number of great restaurants and bars. The rooms are nice and quite large, and the staff is great. They're happy to help you organize any mini expeditions you want to go on, and even...

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3Thank Nicholas K
los gatos
Reviewed 25 December 2013

Many things have gone wrong on this trip; however, The Phoenix is not one of them. What a lovely staff this hotel has! Rose, Gabrielle, really wonderful folks striving to make a fantastic vacation for each of their clients. The Phoenix is clean, safe, spacious and centrally located. Our suite is on the ground floor and looks at the pools...

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3Thank annette f
Guatemala City, Guatemala
Reviewed 21 December 2013

Everything about this place from the people to the food to their help getting activities to sign up for were incredibly accommodating. It's beautiful and the temperature of the main pool is colder to counter the hot weather but there's also a heated pool to enjoy. The staff is friendly and helpful. They arranged our snorkel trip with ill alfonse,...

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1Thank JuanaMadera
Framingham, MA
Reviewed 16 December 2013

We rented a two-bedroom at The Phoenix in Belize for a week and could not have been happier! The staff is always eager to please and are very accommodating! They are happy to make reservations and transportation for you for dinner, etc. and make recommendations. The rooms are spacious 1600 sq.feet), beautifully appointed and tastefully decorated. There is a kitchen...

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1Thank Elana1
Dallas, Texas
Reviewed 16 December 2013

This was our second time to stay here. We rented 2 condos this time for a boys fishing trip. The staff was still there and recognized us from last year. They were helpful in coordinating with our fish guide service. The service here is nothing less than remarkable and friendly by all. The condos are well appointed and luxurious. House...

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Thank James B

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Free Parking
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $443 - $714 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro, Ambergris Caye
Hotel Style:
#1 Spa Hotel in San Pedro
#1 Family Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
40 questions
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Questions? Get answers from The Phoenix Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd Floor Rooms are the best!”
D721WTkevinr, 22 May 2017 | Read review
“they are all good.”
pamsY4444UI, 8 May 2017 | Read review
“It is 3 stories, no elevators”
503jamiv, 2 May 2017 | Read review
“Take advantage of the concierge services prior to arrival. We booked all of our excursions before even arriving through the concierge!”
jessicafV7114MN, 1 May 2017 | Read review
“All rooms have excellent views but there are no elevators”
kiki325, 21 Apr 2017 | Read review
5 of 5
Official Site
US$325* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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