From arrival I was continually made to feel as an appreciated guest the staff ever desiring to satisfy my needs. Great location within walking distance of several great restaurants. However food service was terrific so not much need to leave the hotel.
Modern design inspired by Guatemala cultural heritage. Beautiful rooftop with an astonish view of the city. Warm and relaxed ambience in the common areas. Excellent service. Perfect location. Hotel is connected to a beautiful high-end shopping plaza.
Like other Hyatt Centrics in Latin/South America, the Hyatt Centric GUA City is a true oasis. Situated in a very trendy area with loads of safe and fun nightlife and tasty and stylish restaurants and shopping, the Hyatt Centric is perfectly located in GUA City (and very close to the airport, as well). The hotel itself is very modern but at the same time, maintains a very local vibe with its beautiful furnishings, roof top bar and exceptional restaurant. In fact, one of the best hotel buffet breakfasts available. The room was very spacious with modern earth tones and a great soaking tub and huge shower - a perfect sanctuary after a day of site seeing and shopping. The staff was very nice and helpful, as well. Many travelers told us to skip GUA city and go straight from airport to Antigua. What a mistake that would have been. GUA city has some very interesting cultural sites, great shopping and restaurants, friendly locals and at least one GREAT hotel - the Hyatt Centric GUA City. You won't be disappointed, I promise.…
A very nice hotel in zona 12 of Guatemala City. Near from zona viva and different malls. Nice rooftop, beautiful rooms and great breakfast normally included with your tariff. Excellent service and also they have a parking lot
I stayed here on two separate occasions both prior to and after visiting Tikal. I was warmly welcomed (backpack in hand) at ground level and shown to the elevator that brought me to the hotel lobby. Jorge at the front desk was very efficient and particularly helpful in answering my questions about the hotel. The room was very modern (it did take me some time to figure out the lighting), clean and did not feature any wear and tear that one sees at times. The highlight for me was the gym (best I’ve seen in my stay Guatemala and comparable to any hotel gym in North America) and the roof top pool (be sure to bring your camera for the sunsets and the pool was bigger than I expected). Staff at the roof top were attentive and one could bring up one’s drink from the bar one story below; come to think of it, all staff were helpful and attentive at all times (and most spoke English). I will definitely stay here in future, especially in that it is a short 10 minute ride to the airport (and helpful ATM in the adjoining shopping/restaurant complex).…
Very pleasant stay at the Hyatt Centric...clean well appointed rooms and excellent service. Breakfast had a wide assortment of local specialities. Our meeting room was clean and suited our needs perfectly.
great location, lots of restaurants and shopping around hotel. People helpful. beautiful roof top. Clean and large rooms. conveniently located with business meetings, corporations and airport. Safe and clean area.
The Hyatt hotel was great and the best hotel by far I’ve been to. Great location and amenities. The only thing I was confused was they charge me a lot for guest that stayed with me which was a 2 bedroom room? Not sure why but this was my first time getting charged in all my Hyatt stays.
Very nice hotel up to American standards for a Hyatt and it had local cultural elements and food throughout. Staff is very helpful leading up to and during our stay and happily helped us in English. Food is good in all restaurants and for breakfast. Transportation to and from the airport can be easily and inexpensively arranged by the hotel. Entrance lobby and attendant are on the ground floor, check-in/reception and the rooms are on the higher floors.
Great location and the hotel is new and nice. The rooftop bar and pool area is amazing with great views. My only complaint was the shower in the room which could have been very nice but was needing attention. Faucet was loose and impacted the water flow and the tile grout was very dirty. Did not make for a pleasant shower experience. I would stay here again but fix the bathroom!