We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (51)
Dining (4)
Room & Suite (2)
Overview
  • Excellent77%
  • Very good14%
  • Average4%
  • Poor2%
  • Terrible3%
Travellers talk about
“bike tour”(28 reviews)
“homemade jams”(13 reviews)
“his mother”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Airport Transportation
Shuttle Bus Service
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (404)
There are newer reviews for Quetzalroo
See the most recent reviews
Filter reviews
322 results
Traveller rating
242
43
15
8
14
Traveller type
Time of year
LanguageEnglish
More languages
242
43
15
8
14
Show reviews that mention
All reviewsbike tourhomemade jamshis motherfamily run hosteltravel plansdelicious coffeethe financial districtguatemalan historyguate cityfelt like homefree breakfastguatemala triplake atitlanfelt safean early flightclose to the airportsafe area
FilterEnglish
Updating list...
161 - 165 of 322 reviews
Reviewed 19 June 2013

I recently stayed at Quetzalroo with my two adult daughters, one of whom had stayed there in 2012. The place was just as good as she remembered. Staff was friendly and helpful and had great ideas of what to see and do and how to...More

Thank Candice E
Reviewed 15 June 2013 via mobile

I stayed here with my wife before heading on to Xela. It's a great hostel - very clean - comfortable private rooms - free shuttles to take you to the airport or bus station - friendly owner ... the only small criticism would be the...More

Thank RichF004
Reviewed 5 June 2013

If you are looking for a Hostel in Guatemala City, this is the place, it is a no brainer! Here's why, in no particular order... Free Airport Shuttle, Great Location, Incredibly Helpful Staff, Safe, Free WiFi, Did I mention great staff, Nice setting, Free Breakfast,...More

Thank rogair21
Reviewed 3 June 2013

Queztalroo is definitely the place to stay in Guatemala City. First off, the two brothers and sister team of owners and operators are possibly the friendliest and most helpful people you will meet. They have tons of insight into the city and are more than...More

Thank JBrettk
Reviewed 16 May 2013 via mobile

I arrived at Quetzalroo thinking that 15 dollars or so is a lot to pay for what it is - it was physically no different to many other hostels. However I quickly realised that what I did not account for was the incredible staff. They...More

Thank RobChampion
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Breakfast included
Free Parking
Details
Price range
US$18 - US$48 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$18 - US$48 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (51)
Dining (4)
Room & Suite (2)
Questions & Answers
Ask a question
Kazuma K
14 July 2016|
Answer
Response from Quetzal R | Property representative |
Either way cash or credit or debit is accepted.
0
Votes
crumpet212
14 March 2015|
AnswerShow all 2 answers
Response from Scott K | Reviewed this property |
They do have private rooms, but you will need to contact the hostel to check availability. You can email them at quetzalroo (at) gmail if you want to check their availability.
1
Vote
Room Tips
"Wifi doesn't really work in the dorms but the common areas are generally comfy and quiet"
Read review
"Try to get a room close to the reception if you want the wi-fi work in your cel."
Read review
"If you want Wifi, stay in the main floor."
Read review
"They're all good."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing