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The Westin Camino Real

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604 Reviews from our TripAdvisor Community

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Showing 436: English reviews
Anaheim Hills, CA
Level Contributor
213 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 20 July 2014 via mobile

This hotel is wonderful! I arrived at 7:30am after a flight from the United States and did not think we would be able to check in yet. To our surprise we were able to get our room at 7:30am. The room, staff and food were all great! One of the nice hotel stays we ever had.The Guatemalan's are fantastic people!

Helpful?
Thank Kobesan2000
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More 

Calgary, Canada
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 July 2014

I was in Guatemala City for 7 weeks for work. The hotel is very nice and clean, especially with it being an older hotel - it has been kept up well. The staff were very accommodating and it was clear they took a lot of pride in wanting you to enjoy your stay. I got sick while I was there,... More 

Helpful?
1 Thank TheShawnYYC
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We are really sorry for the inconvenient during your stay with our prices, your comment already... More 

Houston, Texas
Level Contributor
448 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
Reviewed 13 July 2014

As two women traveling alone, we felt very safe and comfortable here at the Westin CR. The hotel is gorgeous, the staff is very friendly,and the entire property is immaculately clean and well maintained. There was a small problem with the location of our room being located directly behind the elevator bank, when I had asked weeks ahead of time,... More 

Helpful?
2 Thank joboxer555
Ximena R, Gerente at The Westin Camino Real, responded to this review
Google Translation

Estimado huésped, ¡Reciba un cordial saludo desde Westin Camino Real Guatemala! Agradecemos el tiempo que se ha tomado en responder... More 

Hamilton, Ohio
Level Contributor
74 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 July 2014

I stayed at the Westin in Guatemala City for 3 weeks. The bed was comfy...the bathroom spectacular (better than my one at home) and the staff very friendly. The rooms were clean and the details...from fresh flowers in the bathroom...to thw Westin motif on the toilet paper and kleenex every day. The pool was huge and there were a lot... More 

Helpful?
1 Thank Lenora M
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More 

New York City, New York
Level Contributor
93 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 June 2014

I love this place, but the breakfast is costly (it was more than my dinner room service with ceviche and a beer). On the other hand, the breakfast was great. The wifi is also costly. I got a good deal on Orbitz so it all balanced out. The best thing about this place is the gym and pool. That made... More 

Helpful?
Thank PersonWhoEats
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comments, we really appreciate your feedback. This comment already was sent to responsible departments. We hope to hear from you soon. Regards, More 

Atlanta, Georgia
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 June 2014

Very nice hotel with professional, courteous staff. The room was sized well and also very nice. The hotel is not what I would consider a luxury hotel but it is also not grossly over priced. The sleep was adequate but I did get some noise from the outside parties on Saturday night late into the night. There was a wedding... More 

Helpful?
Thank Jay N
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More 

Denver, Colorado
Level Contributor
91 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 18 June 2014

Very close to the main action in Guatemala... but the view of the volcano is gorgeous. The hotel is very gaudy feeling... lots of marble and the furniture style. Could use more modern furniture to be honest. Good hotel when in Guatemala. Service is good for Guatemala, but might be a challenge if you are expecting US/EU level of professionalism.

Helpful?
Thank tj1551
Ximena R, Gerente at The Westin Camino Real, responded to this review
Google Translation

Estimado huésped, ¡Reciba un cordial saludo desde Westin Camino Real Guatemala! Agradecemos el tiempo que se ha tomado en responder... More 

Chiang Mai, Thailand
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 June 2014 via mobile

I was looking forward to staying at the old Camino Real however compared to regular Westin hotels it's just out of the standards I think I spent more money on roaming charges on my cell phone due to the poor Wi-Fi connection great-looking lobby however for my money I'll probably do the Pan-American downtown next time which is been around... More 

Helpful?
Thank Thomas T
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comment about improve our wifi service, we really appreciate your feedback. This comment already was sent to responsible department. We hope to... More 

Martinsville, Virginia
Level Contributor
166 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 9 June 2014

This hotel was very nice. Security out front at all times. A bar, buffet, and another restaurant choice all with great food & drinks. The car has live music over the weekend and a fun atmosphere where you can even dance. The staff was friendly and helpful. The hotel was very clean and had fresh flowers every where that were... More 

Helpful?
Thank kkeith34
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Thank you so much for your additional comments, we really appreciate your feedback. We hope to hear from you soon. Regards, More 

Washington DC, District of Columbia
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 31 May 2014 via mobile

This is a nice hotel in what is probably the best location in the city. There is a lot of marble in the lobby--almost feels like you're in Vegas. For some strange reason you can't smoke by the pool. The pool area is otherwise very beautiful, but you do have to go through this internal maze to get to it.

Helpful?
Thank Andres D
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards, More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Camino Real

Address: Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $191 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Camino Real 4.5*
Number of rooms: 271
Reservation Options:
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Also Known As:
Westin Camino Real Hotel Guatemala City
Westin Hotel Guatemala City
Westin Guatemala City
Guatemala City Westin
The Westin Camino Real Guatemala/Guatemala City
Hotel Style:
#1 Green Hotel in Guatemala City
#5 Spa Hotel in Guatemala City
#6 Romantic Hotel in Guatemala City
#6 Luxury Hotel in Guatemala City
#11 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Camino Real staff and other travellers.
7 questions
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Questions? Get answers from The Westin Camino Real staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room in an SPG member floor.”
 of 5 bubbles JaimeH601, 1 Dec 2016 | Read review
“ask for view facing pool - upper rooms in club section preferred.”
 of 5 bubbles 561georgel, 21 Nov 2016 | Read review
“In general terms the rooms are quiet, you can sleep as a baby!”
 of 5 bubbles RossyP_12, 30 Oct 2016 | Read review
“I was on the fifth floor with a view of the front part of the hotel. It was a good view, but I would have like one of the mountains.”
 of 5 bubbles bobmQ3012BK, 30 Oct 2016 | Read review
“Being a SPG member helps”
 of 5 bubbles Handsome2014, 12 Oct 2016 | Read review
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