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Radisson Hotel & Suites Guatemala City

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Traveller (158)
Room & Suite (142)
Dining (25)
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Overview
  • Excellent45%
  • Very good34%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,181)
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124
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All reviewstop floorbed was very comfortablecoffee makerrestaurants and barsgreat roomstayed nightsfree airport shuttlelake atitlanbusiness tripzona vivaclose to the airportguatemalacityzonegymjacuzzisafety
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1 - 5 of 369 reviews
Reviewed 2 weeks ago via mobile

Wonderful place to stay! Traveled with a group, and we had wonderful service. The included breakfast is very good: omelettes to order, fresh fruit, local flair. The rooms are spacious and clean. Our bed was quite comfortable and fresh linens supplied. The hotel is very...More

Thank Robin B
Response from GrupoAzur, Director de Relaciones Públicas at Radisson Hotel & Suites Guatemala CityResponded 5 days ago

Dear Robin, Thank you for taking the time to write a review of your recent stay. We are delighted to read that you enjoyed your overall stay and your room. We felt so happy to have you home and serve you and hope you come...More

Reviewed 3 weeks ago

We stayed twice during our tour and both time, we were dispointed. The room are dated.We had to change room 3 times. The first one was moldy, the second one was near a kitchen and you can hear the refrigirator all night. Breakfast is not...More

Thank EricMToronto
Response from GrupoAzur, Director de Relaciones Públicas at Radisson Hotel & Suites Guatemala CityResponded 3 weeks ago

Dear Eric, Thank you for taking the time to write a review of your recent stay. We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to...More

Reviewed 3 weeks ago

We had booked a junior suite with breakfast and a king bed, got offered 2 doubles and in the end we had to settle on a small queen bed, you would think a hotel purporting to be 4/5 star would have king beds, no. We...More

Thank karingal72
Response from GrupoAzur, Director de Relaciones Públicas at Radisson Hotel & Suites Guatemala CityResponded 3 weeks ago

Dear karingal, Thank you for taking the time to write your review. The Radisson Hotel & Suites Guatemala City and the Radisson Hotel Group will work diligently to ensure any situation is fully investigated. We take pride in our “Yes I Can!” culture and do...More

Reviewed 4 weeks ago via mobile

We stayed here one night before going back to Australia. There was free wifi The service was excellent. The staff were also very friendly and helpful. We enjoyed an excellent and leisurely breakfast before leaving. There was only one odd thing. We looked out the...More

Thank Marianne H
Response from GrupoAzur, Director de Relaciones Públicas at Radisson Hotel & Suites Guatemala CityResponded 5 days ago

Dear Marianne, Thank you for taking the time to write a review of your recent stay. We are delighted to read that you enjoyed your connection, our Yes I Can! service, staff and we apologize for the inconveniences caused during your stay, on your next...More

Reviewed 24 April 2018 via mobile

I had an inconvenient with my room. Bad one. Nones fault! None to blame! But it was a problem. A problem so bad that because of it maybe it would delay a lot of compromises. That said, it comes the hability to solve problems, be...More

Thank marcos b
Response from GrupoAzur, Director de Relaciones Públicas at Radisson Hotel & Suites Guatemala CityResponded 5 days ago

Dear Marcos, We are delighted to read that you enjoyed your room, and our Yes I Can Service! we felt so happy and proud we could solve the problems you had in your room and we are willing to have you home soon. Please, follow...More

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Most Booked Properties in Guatemala City
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$94 - US$1,008 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guatemala City
#7 Luxury Hotel in Guatemala City
#9 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$94 - US$1,008 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guatemala City
#7 Luxury Hotel in Guatemala City
#9 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (158)
Room & Suite (142)
Dining (25)
Pool & Beach (16)
Amenities (27)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
n4nico16
31 July 2017|
AnswerShow all 10 answers
Response from GrupoAzur | Property representative |
Hi n4nico16, it's very safe and also we have security 24/7 We also recommend to take precautions any place you visit. We hope you come soon!
2
Votes
Jens C
14 April 2017|
AnswerShow all 3 answers
Response from GrupoAzur | Property representative |
Dear Jens C, you must send your itinerary to our reservations department, in order to schedule your pick up. From hotel to the airport you can do it directly with our frontdesk.
0
Votes
Farid_Matuk
24 November 2016|
AnswerShow all 9 answers
Response from GrupoAzur | Property representative |
Dear Farid_Matuk, We don't have kitchenettes available. We have minibars in the room available.
1
Vote
Room Tips
"honestly, stay somewhere else in zone 10, plenty of options"
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"Choose a suite on a higher level for a view"
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"I was on the 12th floor and could still hear the traffic, the windows need updating."
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"Upper floor is quieter."
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