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Radisson Hotel & Suites Guatemala City

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Radisson Hotel & Suites Guatemala City
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926 Reviews from our TripAdvisor Community

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Showing 315: English reviews
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Buenos Aires, Argentina
Reviewed yesterday NEW

The only problem I experience is the lack of free filtered water in my room -- I was given only one small bottle as a complementary item per day. I did complain with the staff but there was not a positive response. They charge about 2 dollars for each small bottle of water!!! Crazy! Other than that, I did enjoy...

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Helpful?
Thank Candy B
Oregon Coast, Oregon
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

I stayed one night, in order to have a relaxing night before heading out in the morning for Lake Atitlan. Everything was perfect. I requested the hotel's free shuttle service from the airport, and they were awaiting me with a Radisson sign just outside the main entrance as stated. The drive was short, safe, and we arrived at the hotel...

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Helpful?
1Thank Citimowse
About Hotel's Favourite Review
GrupoAzur, Gerente at Radisson Hotel & Suites Guatemala City, responded to this review

Dear Citimowse, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall experience and that you could have an awesome stay, we feel very proud you could have the experience of our Yes I Can! service at Radisson Hotel & Suites Guatemala City. We would...

London, United Kingdom
Reviewed 3 days ago NEW

BArely average stay for a night, in a room that was rather poor - dark and dated... claustrophobic even. bathroom was very 80's. floor circulation was very poor. Route from underground carpark to reception was confusing and very difficult involving 2 differing lifts and no signage... Wouldn't revisit!

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Helpful?
Thank Ummar69
Anacortes, Washington
Reviewed 1 week ago

This hotel has been somewhat renovated since multiple previous stays. The rooms are exceptionally large and very clean. Bed is most inviting for a good night of rest. Very comfortable with responsive wifi at no extra charge. However, unless you are on an expense account breakfast is best taken elsewhere.

Review collected in partnership with Radisson Hotels
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Helpful?
Thank ftdock
Management response:

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay and we thank you for the recommendation. We look forward to your next stay. Best Regards, General Manager

New York City
Reviewed 1 week ago

The setting: You are 10 minutes by shuttle van from the airport, if there is no traffic. Email the hotel to arrange your complimentary pick up; departures are hourly, fifteen minutes past the hour and the leave right on the dot. The hotel is set in the central business district of Guatemala City. There are many restaurants and competing hotels...

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Helpful?
Thank Brooklynite_Abroad
Management response:

Dear Brooklynite_Abroad, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay and received our "Yes I Can!" service. We look forward to your next stay. Best Regards, General Manager

Oakland, California
Reviewed 1 week ago

Some places get that the hospitality industry is all about service. In all business assume things are equal the rooms are good, showers good, etc... what sets you apart is your service. I have stayed here no less than 5 times so bad service is a trend here. All of the rooms are not equal maybe going thru a rehab...

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Helpful?
Thank BadMin73
Management response:

Dear BadMin73, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. About what you describe on your comment, We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future....

Reviewed 2 weeks ago

The room was spacious, well kept and clean. The hotel is small and the customer service is pretty good. There is a gym on the top floor with natural air flow and a hot tub. The breakfast is not so big but the quality is good. Would stay again.

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Helpful?
Thank Luisa R
Management response:

Dear Luisa R, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our rooms, gym and facilities, gastronomy and our "Yes I Can!" service. We look forward to your next stay. Best Regards, General Manager

New Orleans, Louisiana
Reviewed 3 weeks ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Ash-NewOrleans
GrupoAzur, Gerente at Radisson Hotel & Suites Guatemala City, responded to this review

Playa Ocotal, Costa Rica
Reviewed 4 weeks ago

stayed 6 nts feb 13 thru 19 at first i was going to report that i was not too impressed but the truth is that for the category and price of hotel , under $100 a nt it is a nice place. great location , can walk to dozens of very good restaurants, accommodations are in line with category as...

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Helpful?
Thank Rick W
GrupoAzur, Gerente at Radisson Hotel & Suites Guatemala City, responded to this review

Dear Rick W, Thank you for taking the time to write a review of your recent stay. We are delighted to read that you enjoyed our Radisson experience and Yes I Can! service. We appreciate your comments about our location and we will definitely take them in consideration to improve our service so we can give you a better service...

Wilder, Kentucky
Reviewed 4 weeks ago

Stayed 4 nights total - overall the hotel is great. Many of the staff understand and/or speak English, which is very helpful for non-Spanish speakers. It has a hotel shuttle to and from the airport, which is quite close (about 20 minutes). The food has been delicious and hot - variety of drinks at the bar too. Shortcomings - the...

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Helpful?
Thank Peluna
GrupoAzur, Gerente at Radisson Hotel & Suites Guatemala City, responded to this review

Dear Peluna, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall experience and our Yes I Can! service. We appreciate you bringing details to our attention such as your cloth in the bathroom and the lights to improve our service. We look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Radisson Hotel & Suites Guatemala City offers a strategic location in the heart of the financial and business area and the Zona Viva; 1.8 miles from La Aurora International Airport. Radisson Hotel & Suites Guatemala City has 146 spacious and elegant suites providing great comfort and a delightful stay, surrounded by the panoramic view of the City and volcanoes. Facilities provided in our spacious suites offer our business and leisure guests an exceptional experience in Guatemala City. Guest Services: - Airport-Hotel-Airport Shuttle with Wi-Fi (by reservation) - Free Wi-Fi - RBG Bar & Grill Restaurant - Sports Bar - Room Service (6:00 a.m. to 11:00 p.m.) - Business Center (6:00 a.m. to 10:00 p.m.) - Fully-equipped Fitness Center - SPA and beauty services (for an additional charge) - Gift Shop - Travel Agency - Babysitting service (subject to availability, for an additional charge) ... more   less 

Additional Information about Radisson Hotel & Suites Guatemala City

Address: 1a. Avenida 12-46 | Zona 10, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $134 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Hotel & Suites Guatemala City 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Radisson Guatemala City
Guatemala City Radisson
Radisson Hotel & Suites Guatemala City
Hotel Style:
#3 Spa Hotel in Guatemala City
#4 Luxury Hotel in Guatemala City
#9 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel & Suites Guatemala City staff and other travellers.
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over a year ago
Evergreen, Colorado

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Questions? Get answers from Radisson Hotel & Suites Guatemala City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The highest floors are the best!”
 of 5 bubbles candyb15, 29 Mar 2017 | Read review
“Dont book here”
 of 5 bubbles Ummar69, 27 Mar 2017 | Read review
“ask for room with view of volcanos”
 of 5 bubbles RickW20, 27 Feb 2017 | Read review
“City is noisy. I travel with a white noise machine.”
 of 5 bubbles Peluna, 25 Feb 2017 | Read review
“I stayed in a Suite on the 17th Floor. The view was amazing and the amenities were good. Highly recommend.”
 of 5 bubbles santinoc586, 20 Feb 2017 | Read review
5 of 5