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Barcelo Guatemala City

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Barcelo Guatemala City
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1,274 Reviews from our TripAdvisor Community

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Showing 782: English reviews
San Pedro Sula, Honduras
Reviewed 7 April 2015

The location is in a very nice área. The hotel has a nice pool, jacuzzi, the reception is very nice. The romos size are Ok. The courtesy breakfast is complete, everyday is a different menú buffet. It has fresh fruits . the hotel has stores, restaurant like sushi. If you need microwave they send you one with no cost. I...

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Thank Gladys A
Etortola, Gerente at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards,

IL
Reviewed 6 April 2015

Nice hotel but the service is awful!! Even you are member of the hotel frequent customers, due to the fact that you made the order using travel agent, you are not eligible to the frequent customers benefits!! I am traveling allot all over the world and this is the first time I heard such sentence from shift manager at hotel....

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Thank HagayU
Etortola, Gerente at Barcelo Guatemala City, responded to this review

Dear Guest, First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barcelo. We are sorry that during your stay you have suffered those inconveniences . Your comments will help us to continue improving our service and quality standards. Best regards.

Belfast, N.Ireland
Reviewed 28 March 2015

On a first time visit to Guatemala on business I didn't know what standard to expect from the hotels there. This hotel although slightly dated was a gem. The staff were extremely friendly and helpful, the rooms very spacious with all amenities you would require and food was excellent in the restaurant. The hotel caters for every type of traveller...

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Thank D0nLucifer
Etortola, Gerente at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service, location and staff. Its always motivating receive such appreciations from our guest. This will help us to keep our high service standards. Hope to see you soon in Guatemala and off course in Barcelo. Best regards.

Santa Cruz La Laguna, Solola, Guatemala
Reviewed 27 March 2015

If you want to make an easy entry, or exit for that matter, into Guatemala, the Barcelona is your ticket. The vibe is opulence, at least for Guatemala. It is very close to the airport and they do have a free pick and drop off. The rooms are very comfortable and well appointed. The restaurants are good but expensive. The...

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1Thank JohnPBerry
Etortola, Gerente at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards,

Chicago, Illinois
Reviewed 26 March 2015

Barceló hotels have a nice lobby, but their desk clerks do not speak English, and are not receptive to their guests needs. Both in Costa Rica and in Guatemala City,I got some of the worst rooms they had , and it took many requests to change to a satisfactory one. The dinner buffet did not change very much, and the...

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Thank Barb320_10
Etortola, Gerente at Barcelo Guatemala City, responded to this review

Dear Guest, In Barcelo Guatemala City hotel we make a great effort to fullfil our customers expectations. We are very sorry that during your stay you have suffered all these shortcomings. Your review will help us to improve our service standards. We hope to see you at our hotel again so we can offer our quality services beyond your expectations....

Minneapolis
Reviewed 26 March 2015

We spent the night before and final night of an excellent Caravan tour of Guatemala at this beautiful, old style hotel (lots of dark wood, free shoe buffers near the elevators, classic silver rotary dial phones in the lobby, etc.) a quick drive from the airport in Guatemala City. We had several good buffet meals in the large poolside restaurant...

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1Thank Musicmaster
Etortola, Gerente at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep our high service standards. In order to exceed all your expectations in future stays. We hope to see you again in Barceló Guatemala City Hotel. Best regards.

Aruba
Reviewed 24 March 2015

nice amenities, great location (safe and close to the zona viva and airport), good breakfast (if included). Only thing is that wifi is not standard included (make sure to ask if wifi is included in the price you pay for the room). This is big minus for a such a wonderful hotel; all hotels have free wifi nowadays. I therefore...

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Thank Quinian
Etortola, Gerente at Barcelo Guatemala City, responded to this review

Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you again in Barceló Guatemala City to enjoy all the hotel services. Best regards.

Bryan, Texas
Reviewed 23 March 2015

A quiet room with super amenities! Perfect for a night near the airport! Great service and good price. I give it 5 stars. We will definitely stay here again. Check out the pool, health club, and shops.

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Thank SueEllenD77
Etortola, Gerente at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards,

Austin, Texas
Reviewed 23 March 2015 via mobile

The hotel is convenient to the airport and has a free shuttle. Just call ahead to give them your flight details and they'll meet you just outside. It is a bit dated, but is still a well appointed grand-in-its-day hotel, with lots of marble. (Like some of the big pricey chain hotels serving convention centers in Boston and DC.) I...

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Thank ATX_Tips
Etortola, Gerente at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you very much for sharing the experience of staying at our hotel with the members of Tripadvisor. We are pleased to know that we have met your expectations regarding our services. We hope to see you soon in Barcelo Guatemala City Hotel. Best regards.

Long Beach, New York
Reviewed 23 March 2015

Stayed here through Gate 1 Travel and was impressed on all levels. The reception staff remembered my name even after we left for a night and returned. The free breakfast was great...options for those of us on limited diets as well as every other food group known to me! Best of all, the coffee (delicious) just kept coming... The rooms...

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Thank Pamela W
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards,

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 

Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $129 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Expedia, Barcelo and Jetsetter so you can book your Barcelo Guatemala City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo
Hotel Style:
#2 Spa Hotel in Guatemala City
#3 Luxury Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#4 Family Hotel in Guatemala City
#7 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Guatemala City staff and other travellers.
22 questions
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Keswick, Virginia
Washington
9 months ago
California
Toronto, Canada
6 months ago
1 month ago

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Questions? Get answers from Barcelo Guatemala City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on road side have a better view of city as there is a building on back side”
 of 5 bubbles Retiredtraveler65, 14 Feb 2017 | Read review
“We were in 664: not a great view but quiet, in the older of the two towers.”
 of 5 bubbles valentin05, 13 Feb 2017 | Read review
“Make sure you ask about your balcony view - if it matters to the enjoyment of your stay!”
 of 5 bubbles JustLinky, 5 Feb 2017 | Read review
“If it's raining, ask to borrow an umbrella.”
 of 5 bubbles snifflz1, 31 Jan 2017 | Read review
“Away from the main road.”
 of 5 bubbles WEOOZE, 17 Jan 2017 | Read review
5 of 5