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Conquistador Hotel & Conference Center

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Room & Suite (21)
Dining (5)
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Overview
  • Excellent26%
  • Very good32%
  • Average24%
  • Poor10%
  • Terrible8%
24 Dec 2017
“Pretty average hotel, facilities weren't as advertised, got rude responses from staff members”
1 week ago
“Old fashioned and in bad shape”
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (166)
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1 - 5 of 49 reviews
Reviewed 1 week ago via mobile

When we got to the hotel we were told that the reservation was donde for one and not for my family of 4. The online price was $54.00 for 1 person and they reserved for $77.00 a night. My total should have been 385 dollars...More

Thank Hermann S
Response from hotelconquistador, eCommerce at Conquistador Hotel & Conference CenterResponded 1 week ago

Hi Hermann S. We thank you for taking the time to provide us with an assessment of your stay. I am very sorry to hear that your stay did not meet expectations. We regret the inconvenience with your reservation. The price of $ 54 that...More

Reviewed 11 March 2018

As I write from my room on the third floor, the Quincentera right under me is raging and I can practically hear the teenagers whispering to each other. The bass is making the furniture in my room rumble. I was told there were no other...More

Thank _racheltoor
Response from hotelconquistador, ecommerce at Conquistador Hotel & Conference CenterResponded 12 March 2018

Thanks for your honest opinion. I am very sorry to hear that your stay has not been pleasant. I will pass your complaint to the departments involved so that it does not happen again to future guests and I hope you come back to stay...More

Reviewed 13 February 2018

Hotel entrance good, the rooms look like a throwback to the era of the 70s; large; semi clean; dirty terrace, pool half clean; reception does not know anything about tourism in the city; 9 floor housekeeper reckless, opens room at any time, floor 10 EXCELLENT...More

Thank Azahara M
Response from hotelconquistador, Ecommerce at Conquistador Hotel & Conference CenterResponded 13 February 2018

Dear Azahara M, thank you for your feedback on your stay at our Hotel. We're happy you like the services of the hotel, altough, we're sorry for the inconvenience in your stay. Thanks for letting us know.

Reviewed 25 December 2017

The place allowed us to check-in early and had a beautiful view of the volcanos from the balcony window. Breakfast is very good and costs around 10USD per person. Pool and luggage holding are complimentary. Gym was closed despite being advertised. Got a rude responses...More

Thank Dom S
Response from hotelconquistador, Gerente at Conquistador Hotel & Conference CenterResponded 19 January 2018

We appreciate your comments and the same time let you know that we regret the inconveniences. We are working in these aspects with our staff. Thank you for your choosing us. Regards.

Reviewed 27 May 2017 via mobile

Craziest thing I ever heard. I have stayed in many places never once did I feel like a child being told no one is allowed up to my room. It's an old hotel with a lot of amenities, very basic nothing extrodinary.

Thank Olga V
Response from hotelconquistador, Gerente at Conquistador Hotel & Conference CenterResponded 6 June 2017

We appreciate your comments of your experience in our hotel, let me tell you that they help us to improve every day. Thank you for choosing us, we hope to have you with us again. Best regards.

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About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Breakfast included
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$61 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (21)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
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redearthandsage
29 December 2015|
AnswerShow all 4 answers
Response from hotelconquistador | Property representative |
You need to contact the hotel before your arrival with time and flight number. You will find the driver outside the airport with your name on a sign. Hope that help you. Thanks for your confidence. Regards
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Room Tips
"breakfast not includes in the price, they do not give information of spa or gym"
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"there are a wide variety of rooms, choose wisely"
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"10th floor offers the best view. Use service elevator to get to your rooms, it is faster than the regular one."
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"There is a disco and also a bar that opens in the evenings."
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