We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Conquistador Hotel & Conference Center

Save
Traveller (76)
Room & Suite (21)
Dining (5)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent26%
  • Very good32%
  • Average25%
  • Poor9%
  • Terrible8%
1 week ago
“Guatemala”
24 Dec 2017
“Pretty average hotel, facilities weren't as advertised, got rude responses from staff members”
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (171)
Filter reviews
50 results
Traveller rating
9
12
10
10
9
Traveller type
Time of year
LanguageEnglish
More languages
9
12
10
10
9
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 50 reviews
Reviewed 1 week ago

Good location, the room is spacious but the mattress and rug had lots of stain, the housekeeping was good but they are specific about only giving one hand towel, I ask for two but was tuned down, no idea why. You cannot check in before...More

Thank Gee M
Response from hotelconquistador, Director de Relaciones con Clientes at Conquistador Hotel & Conference CenterResponded 1 week ago

Dear Gee M. Thank you for your comment and for choosing our hotel. I am happy that you have enjoyed your stay, I regret the inconvenience with the towels, I will personally take care of the problem. We hope to have you again as a...More

Reviewed 8 April 2018 via mobile

When we got to the hotel we were told that the reservation was donde for one and not for my family of 4. The online price was $54.00 for 1 person and they reserved for $77.00 a night. My total should have been 385 dollars...More

Thank Hermann S
Response from hotelconquistador, eCommerce at Conquistador Hotel & Conference CenterResponded 9 April 2018

Hi Hermann S. We thank you for taking the time to provide us with an assessment of your stay. I am very sorry to hear that your stay did not meet expectations. We regret the inconvenience with your reservation. The price of $ 54 that...More

Reviewed 11 March 2018

As I write from my room on the third floor, the Quincentera right under me is raging and I can practically hear the teenagers whispering to each other. The bass is making the furniture in my room rumble. I was told there were no other...More

Thank _racheltoor
Response from hotelconquistador, ecommerce at Conquistador Hotel & Conference CenterResponded 12 March 2018

Thanks for your honest opinion. I am very sorry to hear that your stay has not been pleasant. I will pass your complaint to the departments involved so that it does not happen again to future guests and I hope you come back to stay...More

Reviewed 13 February 2018

Hotel entrance good, the rooms look like a throwback to the era of the 70s; large; semi clean; dirty terrace, pool half clean; reception does not know anything about tourism in the city; 9 floor housekeeper reckless, opens room at any time, floor 10 EXCELLENT...More

Thank Azahara M
Response from hotelconquistador, Ecommerce at Conquistador Hotel & Conference CenterResponded 13 February 2018

Dear Azahara M, thank you for your feedback on your stay at our Hotel. We're happy you like the services of the hotel, altough, we're sorry for the inconvenience in your stay. Thanks for letting us know.

Reviewed 25 December 2017

The place allowed us to check-in early and had a beautiful view of the volcanos from the balcony window. Breakfast is very good and costs around 10USD per person. Pool and luggage holding are complimentary. Gym was closed despite being advertised. Got a rude responses...More

Thank Dom S
Response from hotelconquistador, Gerente at Conquistador Hotel & Conference CenterResponded 19 January 2018

We appreciate your comments and the same time let you know that we regret the inconveniences. We are working in these aspects with our staff. Thank you for your choosing us. Regards.

View more reviews
Most Booked Properties in Guatemala City
See allSee all
About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$62 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$62 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (76)
Room & Suite (21)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
redearthandsage
29 December 2015|
AnswerShow all 4 answers
Response from hotelconquistador | Property representative |
You need to contact the hotel before your arrival with time and flight number. You will find the driver outside the airport with your name on a sign. Hope that help you. Thanks for your confidence. Regards
1
Vote
Google Translation
Room Tips
"breakfast not includes in the price, they do not give information of spa or gym"
Read review
"there are a wide variety of rooms, choose wisely"
Read review
"10th floor offers the best view. Use service elevator to get to your rooms, it is faster than the regular one."
Read review
"There is a disco and also a bar that opens in the evenings."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing