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    Hilton Garden Inn Guatemala City

    Calle 7-65 13, Guatemala City 01009, Guatemala
    Hotel website
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (42)
    Room & Suite (33)
    Dining (5)
    Overview

    • Excellent52%
    • Very good25%
    • Average15%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
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    Rooms
    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews front desk updated hotel spoke excellent english shuttle driver typical food nice neighborhood bars and restaurants air conditioner would highly recommend this hotel definitely stay here again free shuttle hhonors monica norma
    Reviewed 1 week ago

    Great location, wonderful staff, outstanding breakfast. Very safe and clean. Would highly recommend! Would definitely stay again!! Easy access to transportation and restaurants!! Good local shopping!

    Review collected in partnership with Hilton Garden Inn
    Helpful?
    Response from Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City

    Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    I arrived on a late flight into Guatemala City, after a full day of travel, and knew I was going to be tired and less resilient to the normal airport bustle and confusion (I don't speak Spanish either). I prebooked my room online. A week...More

    Helpful?
    Response from Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City

    Dear Jack B. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We hope you can come back son. Greetings ,

    Reviewed 1 week ago

    This whole experience was fantastic. Everything was great. Staff amazing the room clean and comfortable and breakfast amazing. I was very pleased. This property easily lives up to the Hilton standard. I also appreciated the free shuttle to and from the airport.

    Review collected in partnership with Hilton Garden Inn
    Helpful?
    Response from Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City

    Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Regards,

    Reviewed 2 weeks ago

    first night have dinner at the restaurant order an steak and could not eat it as was very hard to chew, it was so obvious that when I tried to pay the waitress told me that they was not going to charge

    Review collected in partnership with Hilton Garden Inn
    Helpful?
    Response from Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City

    Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind regards,

    Reviewed 4 weeks ago via mobile

    The hotel is basically brand new. The rooms are quiet and have new tvs, beds, etc. Breakfast is limited but is ok. Its locatwd near a Hardrock Cafe. Staff is always asking if you need something. Parking is tight.

    Helpful?
    Response from Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City

    Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Airport Transportation
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Photos
    Traveller (42)
    Room & Suite (33)
    Dining (5)
    Hotel & Grounds (30)
    Nearby
    Nearby Restaurants
    Del Griego
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    .28 km away
    Kacao
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    .26 km away
    San Martin
    982 reviews
    .34 km away
    The Market
    194 reviews
    .41 km away
    Nearby Attractions
    La Aurora Zoo
    855 reviews
    .99 km away
    Museo Ixchel del Traje Indigena
    250 reviews
    1.47 km away
    National Museum of Archaeology and Ethnology
    215 reviews
    1.29 km away
    Museo Popol Vuh
    178 reviews
    .97 km away
    Questions & AnswersAsk a question
    alchemista
    Does anyone know about Volcan Pacaya volcano tours from or near this hotel? I'm looking to go on a morning tour and return near the hotel.
    26 March 2017|
    Answer Show all 2 answers
    Response from Luis A | Reviewed this property |
    Yes there are tours from or near this hotel that will return you here info at hotel or I believe clarks tours will give this check the hotel is centrally located and about 1hour and a half away from the volcano
    0
    Votes
    Leanne M
    How is airport transfer handled?
    2 January 2017|
    Answer Show all 8 answers
    Response from JL P | Reviewed this property |
    You can send them an email and just provide them your plane details. The driver will be right outside the airport holding a card with your name on it. If you don't see the driver, you can easily see the huge van once you... More
    0
    Votes
    Garitor1
    Can Hilton Garden Inn or any guest who stayed there before share the operating time / schedule of the airport shuttle please? Thank you.
    26 May 2016|
    Answer Show all 2 answers
    Response from Mehedi44 | Reviewed this property |
    They start service from hotel at 5.30 am and Close at 11 pm from airport. From hotel to airport taxifare 60Q= 8$.
    0
    Votes
    Room Tips
    "Higher floor"
    Robert L, 2 months agoRead review
    "Get something not facing the street. Really all but morning and afternoon rush hour is good."
    Adam B, 3 months agoRead review
    "how elevator are slow, better choose rooms in first floors."
    jnynyn, 3 months agoRead review
    "The patio doors silence noise from the street, which can be very noisy."
    kim n, 4 months agoRead review
    "Fifth floor rooms are very quite south facing rooms even better. One note the one elevator to the top floor..."
    Richard K, 7 months agoRead review
    "pick another hotel"
    Lindsey D, 10 months agoRead review
    "Hotel floor plan designs make the rooms quiet and enjoyable."
    Zena A, 10 months agoRead review
    "I am not sure"
    Ricardo J, 11 months agoRead review
    "It really does not matter. What matter most is the location."
    mfr15, over a year agoRead review
    "It was so quiet I would take any room."
    Debbie C, over a year agoRead review
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