We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Guatemala City

5.2 km from Guatemala City centre
  • Free Wifi
  • Restaurant
  • Room Service
Save
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
Close 
Calle 7-65 13, Guatemala City 01009, Guatemala
Special Offer
STOP CLICKING AROUND
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

162 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Garden Inn Guatemala City
See the most recent reviews
Showing 87: English reviews
Netherlands
Reviewed 14 August 2016

Simple hotel, nice fresh rooms. Very nice front desk, very helpful. Free wifi and free parking, easy to find ! Several fast food restaurants nearby. Bar in hotel Hilton Garden Inn is pleasant. Again : very helpful Front Desk !

 Report
Helpful?
Thank zebra48
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear guest, We appreciate and value your comments. We are glad to know that we met the requirements you expected from us and we hope that your stay was comfortable. We would love to see you again!

Reviewed 8 August 2016

Christian and Jose and the entire staff helped when my husband was traveling alone and staying in the hotel. They went above and beyond to help him through amazing service and thoughtfulness. The hotel had a great location and was a good experience.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank KellyMccourt
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. We are glad to know that we met the requirements you expected from us and we hope that your stay was comfortable. We are looking forward to attend you again in our...

Philadelphia, Pennsylvania
Reviewed 8 August 2016

A modern well kept Hilton property. Fresh and friendly. My room was comfortable and the AC was not only efficient but almost silent, not something that can usually be said for most hotels.the breakfast buffet has a wide variety of hot and cold selections and service was excellent. The hotel has a shuttle for both airport and local trips. But...

 Report
Helpful?
Thank Richard K
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Richard, We appreciate your comments and suggestions to our future travelers. We are pleased that experience was pleasant your stay in our hotel. We are looking forward to attend you again in our hotel. Best regards,

Savannah, United States
Reviewed 5 August 2016

I was extremely happy with the service. All he staff was courteous, and caring. Great service, perfect location, great food, friendly staff I was sick during my trip that forced me to be in bed at the hotel for a couple of days. The staff checked on me and made sure I was OK.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Christopher R
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Christopher, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. We look forward to have the opportunity to serve you in a near future. Sincerely,

Salt Lake City, Utah
Reviewed 26 July 2016

I was happy to see that there was a Hilton Garden Inn when I was planning my trip to Guatemala. The hotel is just minutes away from the airport and it is very close to the main shopping area in Guatemala City. I found the hotel to be a great and friendly place to stay. My room was clean, comfortable...

 Report
Helpful?
Thank Nate L
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Nate L, It is a pleasure to read that your experience was beyond their expectations. We would love to see you again! Best Regards,

Italy
Reviewed 26 July 2016

Very close to the center and located in a nice area i found good food great drink and a very good service, very good for the people has to stay for business, i spend there 2 months and i really stay confortable and safe

 Report
Helpful?
Thank robertofN9497BS
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Roberto, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. We hope to welcome you back next time. Best Regards,

Kalamazoo, MI
Reviewed 20 July 2016

As a Hilton Diamond member I was thrilled to see a Hilton property open up in Guatemala this is the only one in the entire country it's very nice, great location the lobby and the rooms are all in good condition you couldn't ask for friendly staff I ended up running into a small issue with the air conditioner and...

 Report
Helpful?
Thank Donnie3217
Smyrna, Georgia
Reviewed 20 July 2016

Before choosing this hotel, I read the reviews; once I actually stayed there, I was a little confused by some of the reviews. Hotel was nice, clean, and affordable. Loved the gym. Restaurant had great choices for breakfast, lunch and dinner. There was not a lot of hot water but I think in Guatemala City that just might be an...

 Report
Helpful?
Thank WickedIvy
La Palma, Ca, United States
Reviewed 18 July 2016

Wonderful place to stay, we have stayed at a lot of Hilton Properties and this is by far the best stay we have ever had. we would recommend this Hilton Garden Inn to anyone looking for a place to stay in Guatemala City.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank James V
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear James, Thank you very much for taking the time to give us your comments. We are proud to read that always that you get to Hilton your overall experience has been pleasurable. We hope to welcome you back next time. Sincerely,

Los Cabos Mexico
Reviewed 6 July 2016

This is a perfect hotel for business travelers. The hotel is just blocks away from main financial and business district. You can walk safely to restaurants and shops. I went out for walks in the afternoon and I did daily morning jogs in the neighborhood and I felt totally safe. The hotel is an upscale Hilton Garden Inn. The rooms...

 Report
Helpful?
Thank tbaurez
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear guest, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. You can count on us to help you during your future visits.

57 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (42)
Viewed
View from Room (3)
Viewed
Dining (1)
Viewed
Hotel & Grounds (20)
Viewed
Room/Suite (3)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (4)
Viewed
View from Room (5)
Viewed
Bathroom (1)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Guatemala City hotels
0.3 km away
Barcelo Guatemala City
Barcelo Guatemala City
#4 of 48 in Guatemala City
1,274 reviews
0.3 km away
Radisson Hotel & Suites Guatemala City
0.4 km away
Real InterContinental Guatemala
Real InterContinental Guatemala
#1 of 48 in Guatemala City
929 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
Clarion Suites Guatemala
Clarion Suites Guatemala
#6 of 48 in Guatemala City
318 reviews
4.6 km away
Grand Tikal Futura Hotel
Grand Tikal Futura Hotel
#3 of 48 in Guatemala City
516 reviews
0.3 km away
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala
#8 of 48 in Guatemala City
231 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the financial and business district, the new Hilton Garden Inn Guatemala City hotel offers a convenient base for corporate and leisure travelers. Enjoy complimentary shuttle service to and from La Aurora International Airport(On request), just 4 kilometers away, and walk to popular restaurants, bars and shopping centers downtown. Several museums, the Domo Polideportivo arena and La Aurora Zoo are a short drive away. Gated, covered parking is available at our hotel in downtown Guatemala City. Visit our Garden Grill restaurant for breakfast, a themed lunch buffet and dinner a la carte. Evening room service is also available. De-stress after a long day in the complimentary fitness center. Our Guatemala City meeting rooms are perfect for your next conference or training session - ask about our A/V equipment rental. Invite up to 250 guests to a wedding ceremony in our beautiful outdoor gardens and a catered reception in the ballroom. ... more   less 

Additional Information about Hilton Garden Inn Guatemala City

Address: Calle 7-65 13, Guatemala City 01009, Guatemala (Formerly Hotel Princess)
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $136 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Guatemala City 3.5*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Expedia and Hotels.com so you can book your Hilton Garden Inn Guatemala City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Guatemala City staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Hilton Garden Inn Guatemala City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor”
 of 5 bubbles E3144TErobertl, 24 Jan 2017 | Read review
“Get something not facing the street. Really all but morning and afternoon rush hour is good.”
  • View from 5th Floor Room in the morning
 of 5 bubbles adamb990, 14 Dec 2016 | Read review
“how elevator are slow, better choose rooms in first floors.”
 of 5 bubbles jnynyn, 5 Dec 2016 | Read review
“The patio doors silence noise from the street, which can be very noisy.”
 of 5 bubbles kimn566, 16 Nov 2016 | Read review
“Fifth floor rooms are very quite south facing rooms even better. One note the one elevator to the top floor is very slow.”
 of 5 bubbles richardk88, 8 Aug 2016 | Read review
5 of 5