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Holiday Inn Guatemala

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Traveller (160)
Room & Suite (216)
Dining (34)
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Overview
  • Excellent26%
  • Very good47%
  • Average16%
  • Poor8%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (480)
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Traveller rating
47
98
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24
10
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47
98
46
24
10
Show reviews that mention
All reviewshard rock cafeduring rush hourfree shuttle to airportbusiness tripnice hotelzona vivaclose to the airportroom was largeoutdoor poolspeak englishbeds were comfortablebusiness hotelzoneguatemalainternetcountryvolcano
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1 - 5 of 225 reviews
Hotel's Favourite
Reviewed 3 weeks ago via mobile

I stayed here last year and the rooms left much to be desired. Since then the hotel has been remodelled and the rooms are fantastic. Stylish and user friendly. Great black out blinds too. It’s a fabulous hotel with a Central location so good restaurants...More

Thank jettingjh
Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 3 weeks ago

Dear jettingjh: Thank you for taking the time to post your comments about your stay at the Holiday Inn Guatemala. We love to hear that our location was one of the most important factors and convenient for you, and we are pleased that our facilities...More

Reviewed 5 April 2018

Stayed here after running away from the Barcelo. This is a great business hotel, everything is as you would expect. Rooms are decent sized, with a nice bathroom and great shower (and no tub). The wifi was free and fast enough, the breakfast had good...More

Thank E_Panama
Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 7 April 2018

Dear E_Panama: Thank you for taking the time to post your comments about your stay at the Holiday Inn Guatemala. We love to hear that our location was one of the most important factors and convenient for you, and we are pleased that our facilities...More

Reviewed 18 March 2018 via mobile

Everything was great for my one night stay before flying early next morning...except after 7 minutes of running hot water, there was no hot water. It wasn't even tepid. Cool at best. The sign says it can take up to a minute for hot water...More

1  Thank XelaChivo
Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 20 March 2018

Dear XelaChivo: Thank you very much for taking the time to make your comments regarding your experience with us. We appreciate your remarks and we will let know your observations to the departments involved. We would like to serve you at the next opportunity Sincerely,

Reviewed 5 March 2018

I booked this hotel for my last day in Guatemala (friday to saturday), the staff was very friendly and helpful. They gave me a room in the tenth floor with a good view but the problem was the noise, there is a club right next...More

Thank KVG88
Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 10 March 2018

Dear KVG88: Thank you for taking the time to post your comments about your stay at the Holiday Inn Guatemala. It is great to see that our staff is doing a great job, and our service shuttle fullfilled your expectations, we are aware that we...More

Reviewed 19 February 2018

I stayed here during a three day business trip. I am a Platinum Ambassador Member of their program! Booked and paid for a Jr Suite. Rooms have been recently carpeted but the rest of the room is old and tired (scratch and banged up furniture)....More

Thank mrmarutiak
Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 21 February 2018

Dear mrmarutiak: Thank you very much for taking the time to make your comments regarding your experience with us. We are very sorry have not filled your expectations during your stay with us, we express our sincere apologies for what happened, we have taken note...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$96 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Guatemala City
#15 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Guatemala City
#15 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (160)
Room & Suite (216)
Dining (34)
Pool & Beach (30)
Amenities (19)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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ccaddell
19 May 2015|
Answer
Response from geomara F |
4pm
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Votes
Room Tips
"Ask for high floors 14+15 are the best floors. Corner Rooms are Jr Suites"
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"Specify that you do not want a room near construction work. Higher floors do not have balconies."
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"All the rooms are GREAT. They have been remodeling the entire hotel top to bottom for 2 years and it is very..."
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"Pay a little more for a suite or business room. Ask for upper floor."
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