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Hotel Vista Real Guatemala

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Traveller (319)
Room & Suite (231)
Dining (47)
Overview
  • Excellent69%
  • Very good20%
  • Average4%
  • Poor4%
  • Terrible3%
Travellers talk about
“beautiful hotel”(27 reviews)
“carlos diaz”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (674)
There are newer reviews for Hotel Vista Real Guatemala
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Traveller rating
157
57
13
14
11
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157
57
13
14
11
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All reviewsbeautiful hotelgrand class suitecarlos diazmain roadbusiness loungebusiness floorbusiness tripmaster suitereal guatemalastayed two nightsrestaurant staffbreakfast buffet isbusy cityother hotelsfree shuttlelake atitlanrooms are comfortable
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11 - 15 of 252 reviews
Reviewed 11 December 2017

Our stay was very pleasant in the beautiful kept hotel, One thing i like to suggest is that reception staff should stop indicating to guests that they are lucky to get the last room available when they have difficulty finding a properly valid reservation;it is...More

Thank jorge S
Response from Howard G, Director General at Hotel Vista Real GuatemalaResponded 13 January 2018

Dear jorge S Thank you for taking the time in providing us with your feedback and your suggestions; we are more than glad to know you had a pleasant stay. We have encourage Karin to keep her professional and efficient service, that will assure a...More

Reviewed 26 November 2017

From my first step through the door, to the impeccably clean room with marble bathroom and 20'+ high ceilings. We enjoyed the amazing buffet breakfast and the staff went above and beyond when they put together an adorable mini birthday cake complete with wishing me...More

Review collected in partnership with this hotel
Thank dragonades
Response from Howard G, Director General at Hotel Vista Real GuatemalaResponded 13 December 2017

Dear dragonades We are very thankful for taking the time to let us know about your last exprience with us, we feel proud to read you enjoyed our breakfast , the hotel grounds, the cleaness of the room and about the kind and polite treatment...More

Reviewed 20 November 2017

The hotel grounds are beautiful. The architecture reminds you of Antigua Guatemala and the gardens are splendid. The staff is friendly and the service was pretty good. However, the location is not very conveniente since you're far away from any point of interest within the...More

Thank Fito S
Response from Howard G, Director General at Hotel Vista Real GuatemalaResponded 11 December 2017

Dear Fito S We really appreciate you having the time to provide us with your feedback about your recent stay. We are very glad to know you enjoyed our architecture, hotel grounds and the service of our staff. We really look forward to have the...More

Reviewed 6 November 2017

First the positive points: nice service of regular staff and good breakfast. Negative points : front desk staff rude and dismissive (the only unwelcoming behavior I have encountered in Guatemala where people are polite and always nice and welcoming). Our suite number 319 was next...More

Thank homecooking
Response from Howard G, Director General at Hotel Vista Real GuatemalaResponded 23 November 2017

Dear homecooking Thank you very much for your comments about your recent visit; we are glad to know you enjoyed our breakfast. We are really concern about the service from our front desk staff and the items added to your bill, we are taking all...More

Reviewed 25 September 2017

Spent four nights at this hotel. Our stay was very pleasant. The rooms are nice and large but could use a few updates. There appeared to be some mold in the shower/tub. The food in the restaurant was excellent. The staff was attentive. The shuttle...More

Thank Steve A
Response from Howard G, Director General at Hotel Vista Real GuatemalaResponded 13 November 2017

Dear Steve A Thank you for your review, we are more than glad to hear you had a very pleasant stay. About the few updates you mentioned we are glad to confirm we are in the process of remodeling the whole complex of the hotel....More

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Most Booked Properties in Guatemala City, Guatemala
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$91 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Guatemala City
#1 Family Hotel in Guatemala City
#3 Luxury Hotel in Guatemala City
#7 Romantic Hotel in Guatemala City
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$91 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Guatemala City
#1 Family Hotel in Guatemala City
#3 Luxury Hotel in Guatemala City
#7 Romantic Hotel in Guatemala City
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (319)
Room & Suite (231)
Dining (47)
Pool & Beach (23)
Amenities (14)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
Ask a question
mslorrainebagnall
11 April 2017|
AnswerShow all 4 answers
Response from VistaRealGuatemala | Property representative |
Yes, the hotel provide towel for pool area.
0
Votes
Google Translation
Shirley A
30 July 2016|
AnswerShow all 5 answers
Response from Min108 | Reviewed this property |
Breakfast seems to be included in some packages. I arranged a ride to the airport from the hotel at the front desk but if you need a pick up from the airport I would suggest e ailing the hotel.
0
Votes
Kathleen A
1 November 2015|
AnswerShow all 2 answers
Response from Mario P | Reviewed this property |
15 to 30 minutes with traffic
0
Votes
Room Tips
"Insist on a room with a soft or medium bed. My last two rooms had a mattress so hard it was really a torture..."
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"Request a room in the higher floors so you get a better view"
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"3rd Floor, Room 511 is nice, with pool view"
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"Stay away from rooms near weddings venues:loud music is being played even at night"
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