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Hotel Vista Real Guatemala

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Hotel Vista Real Guatemala
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538 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Vista Real Guatemala
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Showing 211: English reviews
Atlanta, GA
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 October 2016

Very nice hotel with bigger than expected rooms. Love the restaurant, with breakfast buffet. We only stayed for one night, but enjoyed it. We enjoyed walking around the hotel and by that I mean just the actual hotel. Not really much to walk to, from the hotel. Sept and October is the rainy season, so definitely bring a rain ligh... More 

Helpful?
Thank Heather J
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Heather J Thank you very much for taking the time to give us your feedback about your stay in the hotel, we are proud to know we went higher your expectations, we are looking forward to see you again. Best Regards, Mariano Beltranena General Director More 

A TripAdvisor Member
Reviewed 18 September 2016 via mobile

We only stayed one night at Vista Real. We got a huge room, all was clean, and the breakfast buffet was very good! We only had some issues with our airport transportation being delayed by the hotel- but we were lucky there was no traffic and we got there on time.

Helpful?
Thank A TripAdvisor Member
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Guest Thank you very much for your review, we are glad to read that your expirience was great and that you really enjoyed it, we are concern about the airport transportation issue, we will be more carefull about it and I wish you could give me more information about the shuttle situation, please feel free to contact me at... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 September 2016 via mobile

Hotel Vista Real's restaurant is amazing! Our dinner celebration was a very memorable one! The staff was always on top of things and we were delighted with the menu options! Everyone had a different dish and all of them were delicious!!! A real gourmet experience! I highly recommend it!!! They even brought flowers to our friend and sang happy birthday... More 

Helpful?
Thank X S
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear X S We feel very proud to read that your overall experience at the restaurant over-exceeded your expectations, we are giving a congratulations note to our personnel for the excelent job they did as you mentioned it. Thank you very much for your preference and for letting us be part of such a special moment in your lives as... More 

Saint Augustine Beach, Florida
1 review
Reviewed 7 September 2016

Nothing to do around the hotel. The hotel looks like every other chain hotel. The staff is rude and will barge in your room to check the minibar. The staff doesn't care to help you figure out the best spots to go. The taxi drivers all charge different rates and will rip you off. The photos are deceiving!

Helpful?
Thank Ryan D
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Ryan D Thank you very much for your review, this is very important to us in order to know what's the experience of our guests at the hotel, we are really concern of your recent experience, we will work to avoid this happens again, please let me know when you are coming back, we would be pleased to attend... More 

1 review
Reviewed 5 September 2016 via mobile

Paid too much for an average room. They advertise their amazing views, I saw no such thing from the room which was very overpriced. This is the second review, they deleted the first one. I would not stay there again and I do not recommend. Staff is very cold and absolutely not friendly at all.

Helpful?
Thank Monicac1759
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Monicac1759 We really thank you for your review, we are really concern about your comment not only for the experienced you had in the hotel but also for the first comment you mention, due that we are not allowed and actually we can not delete the reviews, we would really appreciate if you can give us more information about... More 

San Salvador, El Salvador
1 review
Reviewed 3 September 2016

Majestic hotel with great architecture and gardens. We had a great stay for a couple of nights, comfortable rooms, good food, great guest service and very courteous staff. We had an issue with an extra charge on our bill that we had not requested and which we did not notice at the time of check out. We called the hotel... More 

Helpful?
Thank jphumpback
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Estimado jphumpback We feel proud to read that your entire stay was so pleasant, it was a real pleasure meeting you and had the chance to talk to you by phone and have the chance to help you with your situation which we understand, our main mission is to have guest satisfied. I hope i have a chance to say... More 

Birmingham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
Reviewed 26 August 2016 via mobile

We arrived to what I must firstly say is a beautiful hotel with gorgeous rooms, however my girlfriend and I saw straight away that the price advertised online was actually without tax. This was 22% so a lot of money on to our stay (we had been backpacking for a month and this was supposed to be a treat before... More 

Helpful?
Thank NickHerlihy87
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear NickHerlihy87 Thank you very much for your review it was a real pleasure meeting you and talking to you at the check out because that allowed us to make an exception and give you the credit you were asking for, Even though we both checked that the reservation you confirmed did not apply for a food and bevereage Credit,... More 

Deventer
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 August 2016 via mobile

The hotel is a situated a bit outside the city giving it a great view over it. Rooms are large, comfortable and staff is friendly and willing to help. Bar is pleasant to stay and spend an hour or 2 getting contact with other travelers.

Helpful?
Thank mhjboom
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear mhjboom Thank you very much for your review, we feel proud to read that your overall experience was great, and mainly that you could enjoy the bar having a good time there. I hope I can Say hello to you next time you come back. Best Regards Mariano Beltranena General Director More 

Benque Viejo del Carmen, Belize
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2016

I visited Guatemala City for business recently and all the hotels in Zone 10 were fully booked, with the only availabilty being Vista Real. While it is a distance away from Zone 10 and the traffic can be bad during peak hours, it was more than worth it. The suite I booked was exquisite and elegantly furnished. The bathroom toiletries... More 

Helpful?
Thank Margaret7242
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Margaret7242 Thank you very much for ginving us your comments about your experience in the hotel, we feel very proud to read that your expectations were exceeded, and related to the Pool we are working in a renovation project which includes to make a warmer and indoor Lap pool. Thank you again for the time you invested giving your... More 

Santa Monica, California
Level Contributor
3 reviews
Reviewed 15 August 2016

The place is nice, a little outdated maybe. Rooms are big, gym and pool are nice, food is good, nothing exceptional though. It's not that far from the center in distance but it's a tough place to get to or leave because of traffic. I felt the room service management can step up their game. It took too long, they... More 

Review collected in partnership with this hotel

Helpful?
Thank Moloco
Howard G, Director General at Hotel Vista Real Guatemala, responded to this review

Dear Moloco We really appreciate the time you took to give us your detailled overall experience, we are glad to inform you that we are working on a renovation project that will change most of the things you experienced, not only the service in the amenities areas but also the outdated sensation you had. Therefore we really thank you for... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Hotel Vista Real Guatemala

Address: Km.9 Carretera a El Salvador, Guatemala City 01015, Guatemala (Formerly Quinta Real Guatemala)
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $160 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Vista Real Guatemala 4.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hotel Style:
#1 Business Hotel in Guatemala City
#1 Family Hotel in Guatemala City
#2 Luxury Hotel in Guatemala City
#7 Romantic Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Vista Real Guatemala staff and other travellers.
11 questions
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Philadelphia, Pennsylvania, United States
over a year ago
over a year ago
Buenos Aires, Argentina

See all questions (11)

Questions? Get answers from Hotel Vista Real Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite is perfect!,,”
 of 5 bubbles PLZELAYA, 10 Nov 2016 | Read review
“Rooms facing internal garden are much quieter, as hotel is located at a very busy avenue (rooms have double glass windows).”
  • This is how the work station area looks like... at noon
  • Very nice bathroom...
 of 5 bubbles jose_a_rojas, 7 Nov 2016 | Read review
“All rooms are very well oriented,and no noise is near by”
 of 5 bubbles mprendes, 17 Oct 2016 | Read review
“ask for a room at the back away from the busy road.”
 of 5 bubbles Margaret7242, 22 Aug 2016 | Read review
“I would suggest to request an inside room to be a little more quieter. Third floor to me is the best one.”
 of 5 bubbles mromero28, 29 Jun 2016 | Read review
5 of 5
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