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Casa Serena Apart - Hotel

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Casa Serena Apart - Hotel
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28 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Washington DC, District of Columbia
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 weeks ago via mobile

The online images do not do justice to this hotel. It has a playground for kids, a small business center, swimming pool with hot tub and a laundry room for longer stays. Breakfast is complimentary which features local cuisine. There are many restaurants within walking distance along with a few retail stores. I say yes to this place.

Helpful?
Thank ILO111
A TripAdvisor Member
Reviewed 4 weeks ago via mobile

The online pictures do not do justice to this hotel. It caters to business travelers and people just on vacation. The hotel has a playground, swimming pool, business center and laundry room for those who stay longer. I am staying in the two bedroom apartment which is beautifully fitted. The staff are very friendly and accommodating and there are several... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 May 2016 via mobile

We stayed here when we first came to Guatemala to look for a house. Very friendly and homey. Well located, safe. Great for families. We send visitors here often as it is close to the office. Full kitchen. There is a nice bar across the street and a mediocre US chain restaurant next door (Chilies). 10 of Guatemala Cities best... More 

Helpful?
Thank David M
Mexico City, Mexico
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 March 2016

My fiance and I stayed there a week for business reasons and we were nicely surprised by the good manners of all the hotel employees. One day we slept late and wake up very hungry after the breakfast hour; we arrived to the restaurant and asked if they had anything to eat and two employees served us quickly and kindly... More 

Helpful?
Thank Francisco R
San Salvador Department, El Salvador
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 March 2016 via mobile

I stayed here for four nights when I traveled to Guatemala City on business. The staff were very friendly and the accommodations were nice. Breakfast was typical Latin American fare and was tasty enough. The restaurant is only open for breakfast although there are plenty of other places for lunch or dinner within walking distance. You can have the hotel... More 

Helpful?
Thank workingTXmom
San Jose, Costa Rica
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2015

My wife and I stayed at Casa Serena for almost five months as we waited for our shipment to arrive from the U.S. It was a wonderful stay and the staff really make you feel like you are at home. You are close to "La Zona Viva" which really has everything you would need to eat and drink outside of... More 

Helpful?
Thank TJ N
Santa Barbara, California
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 July 2015

This was very nice for the price and given that we were a family of five a much better value than having to book two rooms somewhere else or squeezing into a single room with two double beds and someone on the floor elsewhere. It was even a better deal than two rooms at a much less nice place. Our... More 

Helpful?
Thank 3sbgirls
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 June 2015 via mobile

Recently renovated Casa Serena offers great apart/hotel experience in the middle of Zone 10 (zona viva). It offers pool service, breakfast and free wifi. Staff is very nice with hotel guests. Free parking for your vehicle. Affordable prices. Pet friendly.

Helpful?
1 Thank Angel O
Fresno, California
Level Contributor
140 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 March 2015

The hotel was recommended to us by a businessman familiar with Guatemala City after we missed our flight due to horrific traffic from Antigua. Despite the early morning arrival, the receptionist immediately arranged our rooms and offered us breakfast in the small dining room. Both rooms that we were assigned were suites - mine was huge, with two bedrooms, shared... More 

Helpful?
Thank LBlank-SalinasCA
Diamond Bar, California
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 February 2015

Casa Serena is a good apartment hotel located in one of the safest zones in Guatemala City, and it is very close to the airport (about 15 minutes). The rooms are clean, spacious, and they come with a mini kitchen. The breakfast does not have a variety but it is decent: there is a lady who would prepare your eggs... More 

Helpful?
Thank Fredito67

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Casa serena is your home away from home. With us the experiencie is unforgettable, we have 30 luxury suites. Our atmosphere is homely,it is a pleasure for us to serve you ... more   less 

Additional Information about Casa Serena Apart - Hotel

Address: Calle 14 5-09 | Zona 10, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $220 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Serena Apart - Hotel 3.5*
Number of rooms: 30
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Also Known As:
Casa Serena Apart - Hotel Guatemala/Guatemala City
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Questions & Answers

Questions? Get answers from Casa Serena Apart - Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“132 is an excellent suite in the main tower on the 3rd floor and located away from the street-side. 102 is an incredible ground-floor suite located next to the breakfast dining room, so there is 24-hr coffee and chocolate caliente just steps away.”
 of 5 bubbles LBlank-SalinasCA, 17 Mar 2015 | Read review
“Avoid the rooms located above the reception and facing the street. My friend complained there was too much noise coming from outside.”
 of 5 bubbles Fredito67, 1 Feb 2015 | Read review
“If you would like open view of the street, ask for it.”
  • Room with King size bed
  • Living Space
  • Kitchen
 of 5 bubbles Iamsamiahmad, 25 Oct 2014 | Read review
“Rooms on the street can hear all the loud bars at night.... request an interior room”
 of 5 bubbles HelenaH44, 23 Oct 2014 | Read review
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