We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Property is good but the staff here omg...high in attitude. Stayed in this hotel for 4 days . Many a time i was confused if i was a customer in the hotel. Property is of no use unless u are made to feel at home...More
Thank Pradeep N
Response from IHGService, Guest Relations Manager at Real InterContinental GuatemalaResponded 4 days ago
Dear Pradeep N,
Thank you for your recent stay with us and reviewing our property. I am very sorry you were not satisfied with the level of service you received from our staff. We highly value views, opinions and feedback from our guests, as this...More
Focus on payment was insulting. Wanted credit card for even $10 charges. Given that I was Ambassador Gold and have long history with InterContinental, this showed zero judgement. Fitness center was excellent.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from IHGService, Guest Relations Manager at Real InterContinental GuatemalaResponded 2 weeks ago
Thank you for updating us with your experience and opting to stay with us. We understand the value of first impressions and I'm very sorry to learn that you were disappointed with our credit card payment system.
It is never our intention to...More
Got too expensive and feel like they stopped changing in the 90's.
The shuttle left me standing at the door 1' before departure time. Driver didn't care to load one more passenger.
The room smelled like mold is behind the AC unit.
Could not recover...More
Response from IHGService, Guest Relations Manager at Real InterContinental GuatemalaResponded 1 week ago
Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our staff, rooms and shuttle service. We also regret the issues you had with our...More
Great hotel in the middle of the city, close to many bars and restaurants. The rooms are very comfortable; however, come with the usual thin walls of most hotels. The buffet breakfast is exceptional and the meals in the restaurant are very tasty.
Great hotel. Although large, they make you feel unique with excellent and attentive service. Rooms are very big, bright, and clean. Spaceous storage with huge closets. Good amenities in the bathroom, and excellent breakfast. Recommended.More
Response from Odalís G, General Manager at Real InterContinental GuatemalaResponded 9 July 2017
We appreciate very much your time for sharing with us your experience at the hotel, we are delighted you enjoyed the confort of our rooms and facilities but most of all that you enjoy the warmth and hospitality of our staff.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Shuttle Bus Service
Things to do
Fitness Centre with Gym / Workout Room
US$160 - US$283 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Luxury Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#2 Business Hotel in Guatemala City
#2 Family Hotel in Guatemala City
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
TripAdvisor is proud to partner with Hotels.com, Orbitz, Priceline, Booking.com, Expedia, Travelocity, Cancelon, TripOnline SA, Hotwire, Agoda, getaroom.com and HotelQuickly so you can book your Real InterContinental Guatemala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Guatemala Department >
Also Known As
Real Intercontinental Guatemala Hotel Guatemala City ,
I recommend you phone to the hotel and ask pic you up. They have shuttle every 30 minutos hotel-airport-hotel, but at google you can find Real Intercontinental Guatemala Phone and request it. Have a nice trip.