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    Real InterContinental Guatemala

    Calle 2-51 14 | Guatemala City, Central America, Guatemala City 01010, Guatemala
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$175
    US$134
    SAVE US$41
    US$175
    US$134
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    US$175
    US$134
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    Traveller (201)
    Room & Suite (79)
    Dining (35)
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    Overview
    • Excellent65%
    • Very good25%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    4.5 Star Hotel
    All hotel details
    Offers from Real InterContinental Guatemala
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    Hotel Vista Real Guatemala
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    #2 of 49 hotels in Guatemala City
     
    The Westin Camino Real Guatemala
    732 reviews
    #3 of 49 hotels in Guatemala City
     
    Barcelo Guatemala City
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    #4 of 49 hotels in Guatemala City
     
    Grand Tikal Futura Hotel
    592 reviews
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,061)
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    There are newer reviews for Real InterContinental Guatemala
    See the most recent reviews

    11 - 15 of 530 reviews

    Reviewed 2 weeks ago via mobile

    Property is good but the staff here omg...high in attitude. Stayed in this hotel for 4 days . Many a time i was confused if i was a customer in the hotel. Property is of no use unless u are made to feel at home...More

    Thank Pradeep N
    Response from IHGService, Guest Relations Manager at Real InterContinental GuatemalaResponded 4 days ago

    Dear Pradeep N, Thank you for your recent stay with us and reviewing our property. I am very sorry you were not satisfied with the level of service you received from our staff. We highly value views, opinions and feedback from our guests, as this...More

    Reviewed 4 weeks ago

    Focus on payment was insulting. Wanted credit card for even $10 charges. Given that I was Ambassador Gold and have long history with InterContinental, this showed zero judgement. Fitness center was excellent.More

    Review collected in partnership with this hotel
    Thank RAJ10021
    Response from IHGService, Guest Relations Manager at Real InterContinental GuatemalaResponded 2 weeks ago

    Hello RAJ10021! Thank you for updating us with your experience and opting to stay with us. We understand the value of first impressions and I'm very sorry to learn that you were disappointed with our credit card payment system. It is never our intention to...More

    Reviewed 4 weeks ago

    Got too expensive and feel like they stopped changing in the 90's. The shuttle left me standing at the door 1' before departure time. Driver didn't care to load one more passenger. The room smelled like mold is behind the AC unit. Could not recover...More

    Thank emenez
    Response from IHGService, Guest Relations Manager at Real InterContinental GuatemalaResponded 1 week ago

    Dear emenez, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our staff, rooms and shuttle service. We also regret the issues you had with our...More

    Reviewed 4 weeks ago

    Great hotel in the middle of the city, close to many bars and restaurants. The rooms are very comfortable; however, come with the usual thin walls of most hotels. The buffet breakfast is exceptional and the meals in the restaurant are very tasty.

    Thank Brad S
    Reviewed 1 July 2017

    Great hotel. Although large, they make you feel unique with excellent and attentive service. Rooms are very big, bright, and clean. Spaceous storage with huge closets. Good amenities in the bathroom, and excellent breakfast. Recommended.More

    Thank Gazap0
    Response from Odalís G, General Manager at Real InterContinental GuatemalaResponded 9 July 2017

    Dear Gazap0, We appreciate very much your time for sharing with us your experience at the hotel, we are delighted you enjoyed the confort of our rooms and facilities but most of all that you enjoy the warmth and hospitality of our staff. It will...More

    Hotel Vista Real Guatemala
    610 reviews
    #2 of 49 hotels in Guatemala City
     
    The Westin Camino Real Guatemala
    732 reviews
    #3 of 49 hotels in Guatemala City
     
    Barcelo Guatemala City
    1,470 reviews
    #4 of 49 hotels in Guatemala City
     
    Grand Tikal Futura Hotel
    592 reviews
    #5 of 49 hotels in Guatemala City
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$160 - US$283 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Guatemala City
    • #1 Spa Hotel in Guatemala City
    • #1 Romantic Hotel in Guatemala City
    • #2 Business Hotel in Guatemala City
    • #2 Family Hotel in Guatemala City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 239
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Priceline, Booking.com, Expedia, Travelocity, Cancelon, TripOnline SA, Hotwire, Agoda, getaroom.com and HotelQuickly so you can book your Real InterContinental Guatemala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Guatemala >
    • Guatemala Department >
    • Guatemala City
    • Also Known As
    • Real Intercontinental Guatemala Hotel Guatemala City ,
    • Intercontinental Guatemala City ,
    • Real Intercontinental Guatemala City ,
    • Real InterContinental Guatemala Guatemala City
    Add Photo Photos
    Traveller (201)
    Room & Suite (79)
    Dining (35)
    Pool & Beach (11)
    Hotel & Grounds (145)
    Bathroom (11)
    Business Centre & Event Rooms (7)
    Nearby
    The Westin Camino Real Guatemala
    732 reviews
    .23 km away
     
    Hotel Vista Real Guatemala
    610 reviews
    4.20 km away
     
    Barcelo Guatemala City
    1,470 reviews
    .50 km away
     
    Grand Tikal Futura Hotel
    592 reviews
    5.04 km away
     
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    Ask a question
    Questions & Answers
    ilyushka33
    13 July 2017|
    AnswerShow all 2 answers
    Response from Ssstuffin | Reviewed this property |
    Hello and I am so sorry I never received the message. They have ample space to transport and I know they start from the hotel at 5:00 am and last pickup is 11:00pm.
    0
    Votes
    Naomi2Travel
    3 March 2017|
    AnswerShow all 7 answers
    Response from Frans C | Reviewed this property |
    This fine hotel has a shuttle service which I've used too, they're open for checkin as far as I know 24hrs, but please check their website to be 100% sure. You'll enjoy the hotel!!
    0
    Votes
    Albert K
    22 March 2016|
    AnswerShow all 3 answers
    Response from Carlos M | Reviewed this property |
    I recommend you phone to the hotel and ask pic you up. They have shuttle every 30 minutos hotel-airport-hotel, but at google you can find Real Intercontinental Guatemala Phone and request it. Have a nice trip.
    1
    Vote
    Room Tips
    "Ask for the walk in shower!!"
    Read review
    "Bigger rooms for Royal Ambassador. You are all way behind the other Intercontinental Hotels in terms of how..."
    Read review
    "Must be some issue in translation--this makes no sense."
    Read review
    "I always prefered high floor rooms, no noise at all amassing"
    Read review
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