One of the best hotel experiences ever! Great location with the friendliest staff ever. Rooms more comfortable than pricy 5 star hotels. I wanted to take the bed with. Shower perfect - every hotel should be like this. Inhighly recommend Biltmore.
The staff members were all so helpful and polite, my room was spacious and clean, and the hotel in general was nice and quiet. The complimentary, buffet-style breakfast has a wide range of food and drink options. This will be my new go-to hotel when I'm in Guatemala City!
Located near the airport and in the safe Zone 10,which is full of nice restaurants and hotels. Great price. Very good service. Clean, modern room and baths. Helpful staff in all areas including suggesting local clinics for COVID testing if you are an international traveler.
I had a really great experience overall, it's a really nice place to stay, great location, great amenities, friendly staff, the people at the front desk were always very friendly and helpful, I highly recommend this place to anyone!!
I enjoy staying at Hotel Biltmore when visiting Guatemala. The service and staff are superb. I stayed in one of the bigger suites this time. I was not disappointed. The cleanliness and view were magnificent.
Only one disturbing noise at 5 am made it difficult to go back to sleep. Don’t know where it came from, sounded like some vacuum cleaner. Staff very nice and kind. It is well located and surrounded by restaurants and bars
Service team, especially Mildred and Hilda were wonderful. Great hotel with all the amenities. We had a great dinner and there were break out areas and a business center which worked perfectly during our business trip. Will definitely stay there again...
My business partner and I stayed at the Biltmore this past week and we were delighted by the professionalism of Milly at the front desk. She was smart and polite and set a wonderful example. The property was very welcoming and comfortable. Thank you.
The service was amazing. All of the Biltmore employees ensured the our stay was fantastic. Definitely recommend this hotel. My kids really enjoyed the pool and we the adults enjoyed the Casino. Many things to keep us entertained for sure.
This was our stop before heading to the airport the following morning. The staff was excellent and helpful. Extra precautions were used due to pandemic. The adjacent hotel had a casino which we discovered by mistake and visited once checked in. The room was very clean and the price was really good. I recooking this hotel 💯
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