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Suites Reforma Apart Hotel

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46 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Santo Domingo, Dominican Republic
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 July 2016 via mobile

I spent a couple of weeks at this place with my wife. It has all of the necessities and a cool, funny vibe with furniture and accessories left over from the 60s and 70s. The apartments are clean but the WiFi access is absolutely terrible! I had more or less consistent service at the desk but weak or no access... More 

Helpful?
Thank Worrycrossroads
MarketingManager2016, Director de Relaciones Públicas at Suites Reforma Apart Hotel, responded to this review

Dear Guest: Thank you for your comments which help us to improve. Currently, we are renovating and modernizing our suites. Best Regards, More 

toronto
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 June 2016

What a dump.First let me say that all the staff are friendly.Internet is the worst,when you complain,their excuse is,one day is the rain,next is the wind,earthquakes,act of God or what have you.The kitchen would never pass minimum standards for safety,or higiene anywhere on the Planet.Noisy place,mainly from lack of respect from traffic and thugs revving their bikes and cars at... More 

Helpful?
Thank Joe c
MarketingManager2016, Director de Relaciones Públicas at Suites Reforma Apart Hotel, responded to this review

Dear Guest: Sorry for the Internet issues, but it was due to a problem with our Internet supplier. It was solved. About our kitchen, we are remodeling our units to serve you better. Regarding the noise, we have suites with insulated windows. Best Regards, More 

Travellers are raving about these Guatemala City hotels

1 review
Reviewed 16 March 2016

good location, safe area of the city has restaurants nearby and pubs The hotel staff became my tour guide, really they know the city very well and the rest of the country. breakfast is good The hotel is clean

Helpful?
Thank alex w
MarketingManager2016, Gerente at Suites Reforma Apart Hotel, responded to this review

Dear Guest, thank you for your comments which motivate us to give an extra mile... We hope that in your next trip to Guatemala, you are going to stay with us! Sincerely yours, More 

Belize
2 reviews
Reviewed 12 March 2015

This hotel is home away from home. I have stayed there on many occasions and recommend it to everyone. Exceptional staff. In a very safe area , favorable for taking walks while breathing the crisp Guatemalan air

Helpful?
Thank joe968
Isabel F, Gerente at Suites Reforma Apart Hotel, responded to this review

Dear Guest: Thank you for valuable opinion, which motivate us to improve. We are pleased with your comments, and we are looking forward to receiving you in your next trip. More 

Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 October 2014 via mobile

The location is amazing; almost everything is at walking distance. Fontella Plaza, The Zoo, shopping centers (malls) ETC..... The price is extremely cheap compared to the major hotels chain near the area. Great services and the friendliness of the staff. The housekeepers are very friendlys...so happy to have customers staying at this hotel. I RECOMMEND THIS HOTEL FOR ANY FOREIGN.

Helpful?
3 Thank Botonrodriguez
Isabel F, Gerente at Suites Reforma Apart Hotel, responded to this review
Google Translation

Estimado huésped: Agradecemos los comentarios positivos acerca de su experiencia en Suites Reforma, puesto que nos motivan a seguir ofreciendo... More 

Orlando, FL
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 June 2014

We were in a jam since everything else in the zona viva was full. So were thankful we could get a room at this place. BUT we checked out the very next morning and went elsewhere after the bottom of my daughters feet were jet black after walking around on the carpets for ten minutes AND the hot water in... More 

Helpful?
1 Thank GuatemalaPCV
Los Angeles, California, USA
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 March 2014

I had a reservation for 4 nights. I checked in around 6 PM and checked out the following morning at 5 AM. Hotel was sold out so they placed me in an office or closet that had been poorly converted into a "guest" room. The room was across from the lobby elevator, without a window that would open and no... More 

Helpful?
3 Thank aabi_13
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 January 2014

Spaceous rooms. Helpful personnel who even brought us bottle of rum from secret shop in the middle of night (3 times more expensive, but what do you expect on Christmas?:)) Room and beds had strong smell of dust.

Helpful?
2 Thank Skrynnik N
Palm Springs, California
Level Contributor
98 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 August 2013

You can not beat the SUITES REFORMA as the best value in the ZONA VIVA if not in the entire country of Guatemala. Get a good price online with a free breakfast and free computer and biz center, with a weight room and sauna free and a nice free breakast up until 11 am each day AND a shuttle to... More 

Helpful?
1 Thank LS M
Mexico City, Mexico
Level Contributor
294 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 9 February 2013

I was on the 6th floor... And just couldn't sleep. The hotel is on Reforma, which is a lovely and centric avenue in the trendy 10th section, that's where restaurants, discos, hotels, etc are.. But the buses in Guatemala loooove to hunk their horns, their brakes are not to good, judging by the noice they make; and to resume it... More 

Helpful?
1 Thank mimiMexico_df

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Apart-Hotel Suites Reforma is the only option in Guatemala City offering you several options in the same place. Wall to wall carpeting and fully equipped suites for families and executives groups and Standard Hotel Rooms for short stays. Our Commitment: To Provide Personalized Service: We work hard every day to make you enjoy a pleasant stay, providing personal attention, concern, and interest within our services and assisting in your other activities, whether for business or fun. Our Location: Suites Reforma is located in the best area of Guatemala City, the "Zona Viva", Avenue La Reforma, Zone 10. Just ten minutes from the International Airport "La Aurora" and a block away from Banks, Corporate offices, Gourmet and Convenience Restaurants, Malls, Museums. Its cosmopolitan and opulent elegance distinguished in its beautiful and exotic Guatemalan marble fountains, paintings, and sculptures of important National Artists makes Suites Reforma unique in the vernal environment of Guatemala. Its modern and sophisticated architecture distinguishes Suites Reforma from the rest of the hotels as the most elegant and exclusive one. ... more   less 

Additional Information about Suites Reforma Apart Hotel

Address: Avenue Reforma 12-51 | Zone 10, Guatemala City, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $106 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Suites Reforma Apart Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Hotel Reforma Apart
Suites Reforma Apart Hotel Guatemala/Guatemala City
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Questions & Answers

Questions? Get answers from Suites Reforma Apart Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can do better.”
 of 5 bubbles GuatemalaPCV, 19 Jun 2014 | Read review
“Just stay away from this place. There are much better hotels for less than $10 more.”
 of 5 bubbles aabi_13, 29 Mar 2014 | Read review
“Ask for a room off the main street in front for a quieter stay here. Perhaps an upper floor as well although I was on the third floor in an interior room and it was fine.”
 of 5 bubbles LSM945, 4 Aug 2013 | Read review
“avoid windows to the Reforma Av.”
 of 5 bubbles mimiMexico_df, 9 Feb 2013 | Read review
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