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Best Western Plus Hotel Stofella

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Traveller (78)
Room & Suite (27)
Dining (6)
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Overview
  • Excellent23%
  • Very good42%
  • Average21%
  • Poor10%
  • Terrible4%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (308)
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144 results
Traveller rating
35
51
38
13
7
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LanguageEnglish
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35
51
38
13
7
Show reviews that mention
All reviewsbathtub showerchoice of restaurantshotel is locatedyogurtqueen sizedecent breakfastgreat hotelclean hotelthe staff was friendly and helpfulsafe locationomelet stationquiet streeti highly recommend this hotelpublic areaswithin walking distancezona vivaeasy access
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1 - 5 of 144 reviews
Reviewed 3 days ago via mobile

Rooms are ample and clean. Bed is comfortable and there are plenty of good support pillows. That's it for the good part. Wifi is probably the worst I've experienced; painfully slow, intermittent and almost non existent in the rooms (at least the one I got)....More

Thank eldisplicente
Response from Julio G, General Manager at Best Western Plus Hotel StofellaResponded yesterday

Thanks for your comments they help us to improve. We are very sorry you were uncomfortable with our service and we are Shure that can provide a better experience in the future hope you comeback soon and let us take care of all your needs.

Reviewed 4 weeks ago

We stayed at the Hotel Stofella as part of a trip of 13 people through Guatemala . The hotel is quite nice, the rooms well appointed ( actually better than I expected!) , with free water bottles in the rooms ( do not drink the...More

2  Thank TomaSchultz
Reviewed 17 April 2018 via mobile

Well this opportunity we went with business partners and the time was good. We had a lunch in the restaurant, is small but good one. the service was great. The table was set good, but not fantastic, had a little mistakes in the settings. The...More

Thank Sierrita
Reviewed 14 April 2018

This was my last hotel to stay in after a month long trip to Guatemala. The price was reasonable and the beds were comfortable. Housekeeping was great...the place was spotless. They were having a little trouble with the internet (many places do in Guatemala..) but...More

Thank Dan02554
Reviewed 10 April 2018

I never expected this Best Western Hotel to turn out to be a little boutique hotel. It is just so well done and charming! The hotel is well kept up, looks like it was built with old stately architecture and the staff is beyond courteous,...More

Thank Sandy N
Response from Julio G, Gerente at Best Western Plus Hotel StofellaResponded 20 April 2018

Thanks for your comments they are very important to improve our services. hope you come back soon.

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Meeting Rooms
Room Service
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Business Centre with Internet Access
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$85 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (78)
Room & Suite (27)
Dining (6)
Business Centre & Event Rooms (1)
Questions & Answers
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outthere151
9 August 2017|
AnswerShow all 2 answers
Response from Edgar M | Reviewed this property |
The hotel is 15 to 20 minutes from the airport. No free shuttle, you can use Uber or call the hotel and they can set a pick up at an additional fee.
0
Votes
Room Tips
"The higher up you are the quieter it will be. I was on the third floor and it was perfectly fine."
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"I think they are all quiet"
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"Corner rooms like 214 is very quite and has a view of a terrace"
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"preferably ask for higher floor rooms."
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