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All reviewsbathtub showerchoice of restaurantshotel is locatedyogurtqueen sizedecent breakfastgreat hotelclean hotelthe staff was friendly and helpfulsafe locationomelet stationquiet streeti highly recommend this hotelpublic areaswithin walking distancezona vivaeasy access
Rooms are ample and clean. Bed is comfortable and there are plenty of good support pillows. That's it for the good part.
Wifi is probably the worst I've experienced; painfully slow, intermittent and almost non existent in the rooms (at least the one I got)....More
Response from Julio G, General Manager at Best Western Plus Hotel StofellaResponded yesterday
Thanks for your comments they help us to improve. We are very sorry you were uncomfortable with our service and we are Shure that can provide a better experience in the future hope you comeback soon and let us take care of all your needs.
We stayed at the Hotel Stofella as part of a trip of 13 people through Guatemala . The hotel is quite nice, the rooms well appointed ( actually better than I expected!) , with free water bottles in the rooms ( do not drink the...More
Well this opportunity we went with business partners and the time was good. We had a lunch in the restaurant, is small but good one. the service was great. The table was set good, but not fantastic, had a little mistakes in the settings. The...More
This was my last hotel to stay in after a month long trip to Guatemala. The price was reasonable and the beds were comfortable. Housekeeping was great...the place was spotless. They were having a little trouble with the internet (many places do in Guatemala..) but...More
I never expected this Best Western Hotel to turn out to be a little boutique hotel. It is just so well done and charming! The hotel is well kept up, looks like it was built with old stately architecture and the staff is beyond courteous,...More
Thank Sandy N
Response from Julio G, Gerente at Best Western Plus Hotel StofellaResponded 20 April 2018
Thanks for your comments they are very important to improve our services. hope you come back soon.