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Hostal Los Volcanes

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74 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Reviewed yesterday NEW

Private bathroom rooms, shared bathroom rooms or dormitory in a safe, clean, big, yet cozy atmosphere house. Shuttle service from or to the airport included! Wifi, drinks to buy from a fridge, kitchen, outdoor terrace and patio. Very friendly staff. Simple, but good breakfast, the very friendly and always helpful Marisol is preparing in the morning. This is a great...

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Helpful?
Thank Bernhard R
Los Angeles, California
Reviewed 5 days ago NEW

Such a great place and very conveniently located to most city attractions. Few miles from Zona 10 & 1 - Hotels district and Downtown Area. Most of all only few minutes away from the airport to the hostel and they offer free airport shuttle services to and from the airport. They serve breakfast in the morning. The hostel is located...

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Helpful?
Thank Trevin F
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

Hola Trevin It is nice to read that you enjoyed your visit. For Los Volcanes it is very important to make you feel happy and confortable. See you next time!!

Guatemala
Reviewed 4 weeks ago

My husband and I have spent many nights here doing business with the government, and never regret it. Lately the management has been upgrading and updating bedding, curtains, paint and infrastructure. I recommend staying in one of the rooms in the very back outside the main building. They are very quiet, clean, with new appointments. And while you are there,...

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Helpful?
Thank Linda C
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

Thank you very much Linda!!! It is always a pleasure to have you with us.

Las Palmas de Gran Canaria, Spain
Reviewed 15 August 2016 via mobile

We spent a night at the hostel. It has a nice atmosphere, but from the beginning they didnt told anything about breaksfast even if it was marked and written on the posters. Thats why we got early the next day, so we could have it. It was marked the service was until 11:00am. At 10:00, we asked at the reception...

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Helpful?
Thank Mir H
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

I am very sorry to read this. I have already talked with my staff to be sure that won´t happen againg.

Reviewed 31 March 2016

I was looking for some place just for spending the night, close from the airport and didnt wanna spend to much money, and this place was perfect for it. Really close from the airport with free transportation, free wifi and breakfast included. Totally worth it!

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Helpful?
Thank Alejandro C
gabyostrich, Propietario at Hostal Los Volcanes, responded to this review

It was great having you, hope to see you next time!!!!

Denver, CO
Reviewed 1 February 2016

Spent a wonderful night here the night before I flew out of Guatemala. Staff was very friendly, helpful, etc. Other guests were polite and quiet. Not too much noise even though it is within walking distance from the airport. Great kitchen where you can cook for yourself, clean hostel, tv in room and general area and includes wifi, great experience...

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Helpful?
Thank Trekhigh
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

Thank you Trekhigh for your comment it was a pleasure to have you at Los Volcanes. Remember this is your house. See you soon!!!!

Reviewed 28 January 2016

Although they offer airport pickup, there is lack of communication with guests on HOW to be picked up. The manager told me to call or use WhatsApp to contact their hostel when I landed and was ready to be picked up. However, when I attempted to contact them, it did not work and I had to take a taxi to...

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Helpful?
1Thank Michele C
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

I´m sorry to read that. We asked you to call us, because the policies from the airport are that our van can not be park waiting for passengers, we used to wait until guest como out but they took too much time and the airport told us that we can not do that anymore. The private rooms are in the...

Guatemala
Reviewed 31 August 2015

Every time we have to spend time in Guatemala City, we choose to stay at Hostel Los Volcanes. No, we are not backpackers, not "typical" hostel types, we are retired and living here. But Los Vocanes meets all our needs. It is scrupulously clean, the management is open and friendly -- and speaks more than adequate English --, and prices...

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Helpful?
1Thank Linda C
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

Thank you very much for your comment. Hope to see you next time you are in Guatemala City, Best Regards,

Guatemala City, Guatemala
Reviewed 9 July 2015

Very cozy and clean ... We had a very good time and we are very pleased for all the attention and services received. We were surprised with all the care with both, the premises and the service, to ensure that guests have a very good experience and a relax time. I recommend and hope to return soon.

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2Thank Clo A
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

At Los Volcanes our main goal is to make you feel good and happy. Hope to see you soon!!!

Austin, Texas
Reviewed 9 June 2015

I exchanged emails with Hostal Los Volcanes to reserve a room and also reserve an early shuttle to take me from Guatemala City to Panajachel. In our email exchange they said they would make the reservation. I asked them if they needed me to pay in advance to make sure the reservation was guaranteed. They responded that there was no...

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Helpful?
Thank dbelk-texas
gabyostrich, Gerente at Hostal Los Volcanes, responded to this review

Hola I'm very sorry for the inconvenience but the shuttle agency is not working any more! I hope to make it up to you in your next visit. Best Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Free Parking
Official Description (provided by the hotel)
Hostal Los Volcanes is located just 600 meters from International Airport La Aurora (walking distance), with more than 7 years welcoming travelers from all over the world we offer you a great spot for a value price. Free shuttle airport pick up / drop off and breakfast always. ... more   less 

Additional Information about Hostal Los Volcanes

Address: 16 Calle 8-00, Zona 13 Aurora 1, Guatemala City 01013, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $28 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hostal Los Volcanes 2*
Number of rooms: 10
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Also Known As:
Hostal Los Volcanes Guatemala/Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Hostal Los Volcanes staff and other travellers.
3 questions
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Washington DC, District of Columbia
over a year ago

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Questions? Get answers from Hostal Los Volcanes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like the rooms in the back, #8 and 9. They are outside the main building so are quieter thus more private.”
 of 5 bubbles W9702YElindac, 8 Nov 2016 | Read review
“The big upstairs room has a huge private bathroom, is quieter than downstairs.”
 of 5 bubbles W9702YElindac, 31 Aug 2015 | Read review
“Our room was awesome, but other guest told us their rooms were fine, so I think all the locations are a good choice.”
 of 5 bubbles cloa963, 8 Jul 2015 | Read review
“Choose a room away from the kitchen and NOT one that have a common wall with the shared restrooms.”
 of 5 bubbles dbelk-texas, 8 Jun 2015 | Read review
“The administrator advise for their best rooms, # 1, 9 10, I had the #9 and it was really outstanding, so comfy I feel like in 5 start hotel.”
 of 5 bubbles haroldo108, 7 May 2015 | Read review
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