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Casa Veranda Guatemala

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Traveller (108)
Room & Suite (83)
Dining (13)
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Overview
  • Excellent36%
  • Very good48%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (277)
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132 results
Traveller rating
47
60
18
5
2
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LanguageEnglish
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47
60
18
5
2
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All reviewsfront deskhotel mercurefriend recommended this hotelliving roomeggs to ordercommercial districtsmall kitchenhotel offersrooms are hugenice servicebreakfast buffet was goodincluded in the pricerecommend this hotelvery nice hotelcomfortable staybed was very comfortablecentral america
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1 - 5 of 132 reviews
Reviewed 26 January 2018 via mobile

This hotel has been one of the best option, this is the second time in this hotel, many times before in other hoteles in Guatemala, and I can say this is one the best, the location is perfect, the rooms are huge, so nice, clean,...More

Thank RMadrid
Response from Vinicio B, Manager at Casa Veranda GuatemalaResponded 8 May 2018

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Reviewed 2 January 2018 via mobile

PROs Customer service at the lobby and restaurant Wi-Fi that actually works Breakfast buffet: fruits, bakery, jam/cheese, yogurt and the guatemala selection depending of the day of the week. Equipped kitchen in case you want to cook CONs TV size at bedroom

Thank Victor C
Response from Vinicio B, Manager at Casa Veranda GuatemalaResponded 25 January 2018

Thank you for your comments, for us they are very important. Hope to see you again, It is going to be a pleasure to have you here again. Have a nice day, Best regards,

Reviewed 29 December 2017 via mobile

Conveniently located in a business neighbourhood, this hotel offers large, well equipped and comfortable rooms. The breakfast buffet is not abundant but pleasant, with different hot and cold dishes, and you can order omelettes at your taste. The staff is polite and available. There is...More

Thank b_machuel
Reviewed 11 December 2017 via mobile

On the positive, huge, nice room and close to Oakland Mall to walk. The negative, could hear even a bag rustling next door the walls are so thin. This hotel seems to cater to Guatemalans; no English TV channels and no other tourists to be...More

Thank Crysee
Response from Vinicio B, Manager at Casa Veranda GuatemalaResponded 13 December 2017

We are very sorry that your experience has not met your expectations; please let us send you our sincere apologies. At Mercure, we strive to provide a quality service to each of our customers, so your comments are very important to us. Rest assured that...More

Reviewed 29 November 2017 via mobile

This is a wonderful hotel. It situated close to the airport and to the city center. The staff is really friendly. We had 1 room for 3 people and we had enough place there. Next time I’ll stay there with pleasure.

Thank Kseshynskaja
Response from Vinicio B, Manager at Casa Veranda GuatemalaResponded 30 November 2017

We greatly appreciate your comments about your stay at our hotel. It will be a pleasure to continue serving you, see you in the next opportunity. We're at your service, Best regards,

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$74 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Guatemala City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$74 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Guatemala City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (108)
Room & Suite (83)
Dining (13)
Business Centre & Event Rooms (1)
Questions & Answers
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Susan K
11 June 2017|
AnswerShow all 2 answers
Response from L3656CHfranciscog | Reviewed this property |
Not at all
1
Vote
Carlos Andrés M
16 December 2016|
AnswerShow all 3 answers
Response from Marcelo W | Reviewed this property |
Yes, parking is included in the rate.
1
Vote
Google Translation
Jalitisz
16 November 2016|
Answer
Response from Marcelo W | Reviewed this property |
Yes, no swimming pool. But, for me, this point is not relevant.
0
Votes
Google Translation
Room Tips
"Good for tree huggers"
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"Suite with kitchen includes a small fridge and microwave, coffee machine.... But not a single dish or glass..."
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"You would be much better off staying at the Holliday Inn, Camino Rea or Intercontinental."
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"All rooms have a view."
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