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All reviewsliving roomfriend recommended this hotelfull kitchensmall kitchencommercial districthotel offerslocation is idealrooms are hugenice serviceincluded in the pricerecommend this hotelbreakfast buffetcomfortable staywalking distancecomfortable bedscentral americabusiness trip
We have stayed in just about every hotel in Zona 10, and Casa Veranda is one of the best! It's location is ideal, close to restaurants, stores, supermarkets, Plaza Fontabella. Everything is in walking distance and it's safe. The rooms are fantastic - it's literally...More
Response from Vinicio B, Manager at Casa Veranda GuatemalaResponded 4 weeks ago
We are really happy that your stay with us has been very pleasant. We hope to have the pleasure of having your visit again and be able to continue serving you to make you feel at home.
Have a great day,
See you soon
This hotel has been one of the best option, this is the second time in this hotel, many times before in other hoteles in Guatemala, and I can say this is one the best, the location is perfect, the rooms are huge, so nice, clean,...More
Response from Vinicio B, Manager at Casa Veranda GuatemalaResponded 8 May 2018
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Customer service at the lobby and restaurant
Wi-Fi that actually works
Breakfast buffet: fruits, bakery, jam/cheese, yogurt and the guatemala selection depending of the day of the week.
Equipped kitchen in case you want to cook
TV size at bedroom
Thank Victor C
Response from Vinicio B, Manager at Casa Veranda GuatemalaResponded 25 January 2018
Thank you for your comments, for us they are very important. Hope to see you again, It is going to be a pleasure to have you here again.
Have a nice day,
Conveniently located in a business neighbourhood, this hotel offers large, well equipped and comfortable rooms.
The breakfast buffet is not abundant but pleasant, with different hot and cold dishes, and you can order omelettes at your taste. The staff is polite and available.
On the positive, huge, nice room and close to Oakland Mall to walk. The negative, could hear even a bag rustling next door the walls are so thin. This hotel seems to cater to Guatemalans; no English TV channels and no other tourists to be...More
Response from Vinicio B, Manager at Casa Veranda GuatemalaResponded 13 December 2017
We are very sorry that your experience has not met your expectations; please let us send you our sincere apologies.
At Mercure, we strive to provide a quality service to each of our customers, so your comments are very important to us. Rest assured that...More