We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Mercure Casa Veranda Guatemala

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Mercure Casa Veranda Guatemala
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

214 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 103: English reviews
Fort Lauderdale, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 October 2016 via mobile

This has been the hotel I've stayed when visiting Guatemala for business. The hotel is located about 10 minutes from the Airport. Not your usual hotel room. This hotel by far has bigger rooms when compared to others. Hotel offers shuttle service from and to the airport for a very small fee. Please beware of the deep shower tub. It... More 

Thank Ivan J
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Ivan J Thank you very much for taking the time to share your comments. We hope to see you again when your travels bring you back to Guatemala City. Regards, More 

Tampa, Florida
Level Contributor
143 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 13 September 2016

Very nice and relatively new. In the heart of the heart. Modern and comfortable. Nice beds and plenty of pillows. Nice staff and a lot of them speak English. The elevators are room card operated but very small. Not a lot of parking when you first pull in. Very nice.

Thank wolandy
Vinicio B, General Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Wolandy: Thank you for sharing your comments in TripAdvisor. We hope to see you soon when your travels bring you back to Guatemala City. Regrads, More 

Chennai, Tamil Nadu, India
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 August 2016

Room amenities were really good. Kitchen, Hall, Spacious wardrobes, comfortable bed, fast internet, etc. were quite satisfactory. The hotel is located in a very calm neighbourhood that it's not very comfortable to walk around the hotel at odd times. Food at the restaurant is decent enough.

Thank arunsankar
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Arunsankar Thank you for sharing your comments of the hotel, we hope to see you soon and give you another comfortable stay as the previous one. Regards, More 

São Paulo, São Paulo, Brazil
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 July 2016

Very good option in Guatemala City, very well located, good breakfast. The rooms have a mini kitchen with oven and refrigerator. Rooms very big with 2 environments. Wifi network isi stable and very fast.

Thank Marcelo W
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Marcelo W Thank you for share your comments in Tripadvisor, I want to thank you for visit us and hope to see you soon. Regards, More 

Fortaleza, CE
Level Contributor
2 reviews
Reviewed 26 July 2016 via mobile

The Mercure Hotel in Guatemala City is very good option for someone that looks for nice and spacious rooms at a reasonable price. Also the hotel is very well located in the middle of zona Viva and very close to the main business areas of the city. The staff is very friendly and always willing to help. It counts with... More 

Thank Nacho G
Vinicio B, Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Nacho G Thank you very much for share your experience at Mercure and give us a feedback of your stay, we want to wish you a great stay in Guatemala. Regards, More 

merritt island
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 July 2016

The suite was a spacious and quite roomy. Beds were very clean although quite firm - too much so for my particular taste. The room was clean, but the upholstered furniture was stained. Blackout curtains also had stains. Laminate flooring had cracked and warped in several places. Travertine in showers could be kept better but the shower was huge and... More 

Thank brevard52
Vinicio B, General Manager at Mercure Casa Veranda Guatemala, responded to this review

Dear Mrs. Tower Thank you for taking the time to tell us about your experience at the Mercure Guatemala Casa Veranda. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. More 

Antiguo Cuscatlan, El Salvador
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 June 2016

This hotel has one of the best locations in Guatemala city. It is near the airport and in the heart of Zona Viva. Security measures are the best that I had experienced in Guatemala. It has mini bar, microwave, coffee maker and other amenities in every room. It also offers a good breakfast buffet included in the room rate.

Thank carmengonzalezh
Los Angeles, California
1 review
Reviewed 23 June 2016

My children and I stayed at this hotel back on Easter break 2016, the service was excellent, their breakfast too. The cleanliness of the room was very good. Their location is really good, across the street is a shopping center, and restaurants. The front desk staff is very helpful. We would stay at this hotel again

Thank seap30
Woodbridge, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2016

This hotel is vey nice the room is vey nice the only issue that we had is that, the security guard open our room door, we at that time we are watching tv. He just open the door and he said we are just check in to make sure everything is ok, NO PRIVACY .!!!!!1 NOT GOOD

Review collected in partnership with Accorhotels.com

1 Thank LHUITZ66

149 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (77)
Room/Suite (21)
Dining (8)
Hotel & Grounds (4)
View from Room (2)
Bathroom (3)
Other (39)

Management photos: Courtesy of the property manager

All Management Photos (72)
Room/Suite (50)
Hotel & Grounds (4)
Dining (5)
Family/Play Areas (1)
Bathroom (6)
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Guatemala City hotels
0.6 km away
Barcelo Guatemala City
Barcelo Guatemala City
#5 of 47 in Guatemala City
1,210 reviews
0.1 km away
Radisson Hotel & Suites Guatemala City
0.4 km away
Clarion Suites Guatemala
Clarion Suites Guatemala
#7 of 47 in Guatemala City
303 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Hilton Garden Inn Guatemala City
Hilton Garden Inn Guatemala City
#8 of 47 in Guatemala City
135 reviews
0.3 km away
Real InterContinental Guatemala
Real InterContinental Guatemala
#1 of 47 in Guatemala City
904 reviews
0.4 km away
The Westin Camino Real
The Westin Camino Real
#6 of 47 in Guatemala City
603 reviews
Show Prices
Show Prices
Show Prices


  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
With its unmistakable style and Quality, we belong to ACCOR HOTELS world group, with more than 4,000 hotels around the world. We are in Guatemala City just 8 minutes from La Aurora International Airport, located in the heart of the Living and Financial Center City Area, near the best shopping centers. We have 99 suites with 1 or 2 rooms, with up to 4 connected rooms, all with air conditioning, fully equipped kitchenette, safety deposit box, internet, LCD TV, cable, DVD, work desk, mini bar, electronic locks, windows with noise lock. All our suites have balconies overlooking the city and the volcanoes, business center, restaurant and 4 meeting rooms with a maximum capacity of 200 people. ... more   less 

Additional Information about Mercure Casa Veranda Guatemala

Address: 12 Calle 1 24 | Zona 10, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $109 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Casa Veranda Guatemala 3.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Odigeo, Priceline, Hotels.com and ACCOR so you can book your Mercure Casa Veranda Guatemala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Guatemala City
Accor Guatemala City
Mercure Casa Veranda Guatemala Guatemala City
Hotel Style:
#10 Business Hotel in Guatemala City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Casa Veranda Guatemala staff and other travellers.
8 questions
Ask a question
Port of Spain, Trinidad
Port of Spain, Trinidad
28 days ago
Smithfield, Utah
1 month ago
Boston, Massachusetts
9 months ago

See all questions (8)

Questions? Get answers from Mercure Casa Veranda Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you come from El Salvador, ask for the packages that include bus transportation and a three days, two nights accommodation.”
 of 5 bubbles carmengonzalezh, 27 Jun 2016 | Read review
“The room were we stay which was facing the main street was very quite. We could not hear anything.”
 of 5 bubbles seap30, 23 Jun 2016 | Read review
“upper rooms will be good and have nice views.”
 of 5 bubbles DenL_13, 9 May 2016 | Read review
“The black out curtains worked well, and even though we were on the street front we slept fine.”
 of 5 bubbles tracybC847JL, 15 Feb 2016 | Read review
“Higher floor room”
 of 5 bubbles WSChinita, 12 Jan 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay