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Mercure Casa Veranda Guatemala

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215 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Casa Veranda Guatemala
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Showing 104: English reviews
San Jose, California
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 10 August 2015

I had an suite on the privileged floor (11th) which was extremely spacious with kitchen and refrigerator, but stocked with zero pans, plates, glassware or utensils. The bed was one of the best I ever had. The hotel is located in Zona 10, also referred to as Zona Viva, with many restaurants and Plaza Fontabella shopping center a few blocks... More 

Helpful?
1 Thank sjman41
Haguenau, France
Level Contributor
458 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 31 July 2015

As a quiet big traveler I would have expect more from the room I booked. The advertising said wonderful view of the city…I was on the 3 floor with no view of the city, instead a view of a big construction ahead of the hotel. The restaurant was fine for the lunch, but the breakfast was just ok. The bathroom... More 

Helpful?
Thank Hugues S
Guatemala
Level Contributor
106 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 July 2015

Is one of the best hotel in GUA, isn't so big, but you need of what you want. The only thing that I really missed is the pool, so I love to swim but this hotel doesn't has it. But the restaurant, the atmosphere, the parking lot, the service, the internet, and the room was splendid. If you really want... More 

Helpful?
Thank Sierrita
Panama Cit,y, Panama
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 June 2015

Living to the motto of and authentic hotel experience they offer very spacious junior suites with soundproof windows that really allow for uninterrupted rest even in the middle of a traffic heavy Zona 10. Complimentary breakfasts very balanced and go beyond the continental style serving egg omelettes and hand made tortillas. All in all a wise choice if you are... More 

Helpful?
Thank Leutanant_Freck
Surabaya, Indonesia
Level Contributor
214 reviews
211 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 13 June 2015

Stayed here 2 nights for business Hotel is located in Zone 10, which is very convenient location. Walking distance to Restaurant, Fast Food, Hard Rock Cafe, and 6 blocks away from Oakland mall. Upgraded into Privilege room. The only funny thing, this hotel gave complimentary coffee, but you have to pay for the sugar, cream etc for USD. 5 So... More 

Helpful?
Thank Alexandre N
Ventura County Coast, California
Level Contributor
135 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 June 2015 via mobile

I have stayed often in this hotel. The people are very nice and the rooms are excellent. The organization could be little better. I asked them several times to replace clock as was broken. In the end they never replaced. Checking out is time consuming. These are of course minor issues as the rest is Perfect

Helpful?
Thank enjoytraveling28
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 May 2015 via mobile

I have a 9 day stay. The rooms are updated and very big. Very friendly staff. Great internet connection and buffet breakfast. Near good restaurants. Food in hotel is good too. Good shopping near by.Highly recommend

Helpful?
1 Thank Richard S
Toronto, Canada
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 April 2015 via mobile

I have stayed in this hotel many times, excellent service, very nice location. One weekend my mother and aunt came to visit me, when they arrived, I was still in the field and the hotel placed them in a very confy room while they waited for me!! Loved them since them

Helpful?
Thank Betty A
Tazewell, Tennessee
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 April 2015 via mobile

I absolutely adore the rooms are this hotel. The suite style with hardwood flooring is beautiful. Great views from the balconies as well. It is in a great location, close to many great restaurants. I've stayed here many times for business travel and highly recommend it.

Helpful?
Thank MichelleDearing

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
With its unmistakable style and Quality, we belong to ACCOR HOTELS world group, with more than 4,000 hotels around the world. We are in Guatemala City just 8 minutes from La Aurora International Airport, located in the heart of the Living and Financial Center City Area, near the best shopping centers. We have 99 suites with 1 or 2 rooms, with up to 4 connected rooms, all with air conditioning, fully equipped kitchenette, safety deposit box, internet, LCD TV, cable, DVD, work desk, mini bar, electronic locks, windows with noise lock. All our suites have balconies overlooking the city and the volcanoes, business center, restaurant and 4 meeting rooms with a maximum capacity of 200 people. ... more   less 

Additional Information about Mercure Casa Veranda Guatemala

Address: 12 Calle 1 24 | Zona 10, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $107 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Casa Veranda Guatemala 3.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Mercure Guatemala City
Accor Guatemala City
Mercure Casa Veranda Guatemala Guatemala City
Hotel Style:
#10 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Casa Veranda Guatemala staff and other travellers.
8 questions
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Port of Spain, Trinidad
Port of Spain, Trinidad
1 month ago
Smithfield, Utah
1 month ago
Boston, Massachusetts
9 months ago

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Questions? Get answers from Mercure Casa Veranda Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you come from El Salvador, ask for the packages that include bus transportation and a three days, two nights accommodation.”
 of 5 bubbles carmengonzalezh, 27 Jun 2016 | Read review
“The room were we stay which was facing the main street was very quite. We could not hear anything.”
 of 5 bubbles seap30, 23 Jun 2016 | Read review
“upper rooms will be good and have nice views.”
 of 5 bubbles DenL_13, 9 May 2016 | Read review
“The black out curtains worked well, and even though we were on the street front we slept fine.”
 of 5 bubbles tracybC847JL, 15 Feb 2016 | Read review
“Higher floor room”
 of 5 bubbles WSChinita, 12 Jan 2016 | Read review
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