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Mercure Casa Veranda Guatemala

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Mercure Casa Veranda Guatemala
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222 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Toronto, Canada
Reviewed 29 August 2015

We used this hotel as our home base during our 12 days in Guatemala, checking in & out for three separate stays & rooms, and we were extremely pleased with our time at Mercure. The best part of this hotel is that the rooms are much more spacious than we were expecting - we requested a room with 2 queen...

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Helpful?
Thank CompassionFam
Sandton, South Africa
Reviewed 28 August 2015

This was my first stay at the Mercure in Guatemala City and I am pretty impressed. I had the master suite with 2 queen-size beds and a sofa and was alone. The suite was impeccable and huge; a sitting area with 2 large couches, a desk and a kitchen with a full sized fridge. The bedroom area was very comfortable...

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Thank GTExplorer
Miami, Florida
Reviewed 14 August 2015 via mobile

Friendly staff looking to help always. My room was not ready and I received an upgrade for being an Accor gold member. Spacious rooms, nice restaurant and great service in the breakfast time. Julio and Fernando great members of the Staff. Location is good in an area where you can find a lot of restaurants for a great dinning experience....

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Thank ElMariachito
San Jose, California
Reviewed 10 August 2015

I had an suite on the privileged floor (11th) which was extremely spacious with kitchen and refrigerator, but stocked with zero pans, plates, glassware or utensils. The bed was one of the best I ever had. The hotel is located in Zona 10, also referred to as Zona Viva, with many restaurants and Plaza Fontabella shopping center a few blocks...

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1Thank sjman41
Haguenau, France
Reviewed 31 July 2015

As a quiet big traveler I would have expect more from the room I booked. The advertising said wonderful view of the city…I was on the 3 floor with no view of the city, instead a view of a big construction ahead of the hotel. The restaurant was fine for the lunch, but the breakfast was just ok. The bathroom...

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Thank Hugues S
Guatemala
Reviewed 19 July 2015

Is one of the best hotel in GUA, isn't so big, but you need of what you want. The only thing that I really missed is the pool, so I love to swim but this hotel doesn't has it. But the restaurant, the atmosphere, the parking lot, the service, the internet, and the room was splendid. If you really want...

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Thank Sierrita
Panama Cit,y, Panama
Reviewed 22 June 2015

Living to the motto of and authentic hotel experience they offer very spacious junior suites with soundproof windows that really allow for uninterrupted rest even in the middle of a traffic heavy Zona 10. Complimentary breakfasts very balanced and go beyond the continental style serving egg omelettes and hand made tortillas. All in all a wise choice if you are...

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Thank Leutanant_Freck
Surabaya, Indonesia
Reviewed 13 June 2015

Stayed here 2 nights for business Hotel is located in Zone 10, which is very convenient location. Walking distance to Restaurant, Fast Food, Hard Rock Cafe, and 6 blocks away from Oakland mall. Upgraded into Privilege room. The only funny thing, this hotel gave complimentary coffee, but you have to pay for the sugar, cream etc for USD. 5 So...

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Thank Alexandre N
Ventura County Coast, California
Reviewed 6 June 2015 via mobile

I have stayed often in this hotel. The people are very nice and the rooms are excellent. The organization could be little better. I asked them several times to replace clock as was broken. In the end they never replaced. Checking out is time consuming. These are of course minor issues as the rest is Perfect

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Thank enjoytraveling28
Reviewed 17 May 2015 via mobile

I have a 9 day stay. The rooms are updated and very big. Very friendly staff. Great internet connection and buffet breakfast. Near good restaurants. Food in hotel is good too. Good shopping near by.Highly recommend

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1Thank Richard S

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
With its unmistakable style and Quality, we belong to ACCOR HOTELS world group, with more than 4,000 hotels around the world. We are in Guatemala City just 8 minutes from La Aurora International Airport, located in the heart of the Living and Financial Center City Area, near the best shopping centers. We have 99 suites with 1 or 2 rooms, with up to 4 connected rooms, all with air conditioning, fully equipped kitchenette, safety deposit box, internet, LCD TV, cable, DVD, work desk, mini bar, electronic locks, windows with noise lock. All our suites have balconies overlooking the city and the volcanoes, business center, restaurant and 4 meeting rooms with a maximum capacity of 200 people. ... more   less 

Additional Information about Mercure Casa Veranda Guatemala

Address: 12 Calle 1 24 | Zona 10, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $96 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Casa Veranda Guatemala 3.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, ACCOR and Travelocity so you can book your Mercure Casa Veranda Guatemala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Guatemala City
Accor Guatemala City
Mercure Casa Veranda Guatemala Guatemala City
Hotel Style:
#10 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Casa Veranda Guatemala staff and other travellers.
8 questions
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3 months ago

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Questions? Get answers from Mercure Casa Veranda Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You would be much better off staying at the Holliday Inn, Camino Rea or Intercontinental.”
 of 5 bubbles kontiki7, 1 Jan 2017 | Read review
“All rooms have a view.”
 of 5 bubbles DiverDog50, 6 Dec 2016 | Read review
“If you come from El Salvador, ask for the packages that include bus transportation and a three days, two nights accommodation.”
 of 5 bubbles carmengonzalezh, 27 Jun 2016 | Read review
“The room were we stay which was facing the main street was very quite. We could not hear anything.”
 of 5 bubbles seap30, 23 Jun 2016 | Read review
“upper rooms will be good and have nice views.”
 of 5 bubbles DenL_13, 9 May 2016 | Read review
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