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Hotel Regis Panajachel

279 reviews
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Traveller (181)
Room & Suite (44)
Pool & Beach (9)
Overview
  • Excellent37%
  • Very good45%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“hot springs”(18 reviews)
“thermal pools”(7 reviews)
“the main street”(33 reviews)
Free Internet
Free Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
2.0 Star Hotel
All hotel details
Offers from Hotel Regis Panajachel
Offers & Announcements: 20% off room rate
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Reviews (279)Write a Review
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66
79
21
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Show reviews that mention
All reviewshot springsthermal poolsthe main streetrated restaurantsvolcanic springswifi only worksfoot soakextra hot waterrooms are largereception areagreen areasmiddle of townwarm waterbit datedan oasisno wifi in the roomsnice place to stay
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1 - 5 of 183 reviews
Reviewed 4 days ago

I have liked staying here in the past....they have beautiful grounds and certainly old style....but I’ve enjoyed and close to everything.....but cancelling only two days ahead of my reservation is not thoughtful and I dont’ think I will be staying here again.

Thank xelamom
Hotel's Favourite
Reviewed 17 March 2017 via mobile

I can't understand why this hotel isn't better reviewed. The room was spacious and nice with a great shower. The grounds were beautiful with hot tub and thermales and it was very safe right in the middle of Panajachel. Great price, too! Highly recommended option...More

Thank Jason L
Response from AnaMariaH561, Gerente at Hotel Regis PanajachelResponded 23 March 2017
Google Translation

Dear Jason L Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Regis...More

Reviewed 1 week ago via mobile

On arriving at this hotel, I really didn’t like it. The rooms are old and really need some paint. And the lighting - forget trying to do anything after dark because the lighting is useless. However, this hotel grew on us. The beds and pillows...More

Thank Susan M
Reviewed 2 weeks ago

As the review title suggests, we arrived late and decided to spend the night at Regis. We paid $80 which seemed a little steep but we were tired and so not inclined to shop around. We were given the room next to reception. I asked...More

Thank Supadappa
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 1 week ago

Dear Supadappa Thank you for sharing your comments and observations on your experience at Regis Hotel & Spa. We will consider your comment to provide better service to our guests Regards Ana María

Reviewed 3 weeks ago via mobile

My friends and I stayed at the Hotel Regis for 2 wks, just returning home yesterday. It was very clean, pleasant and friendly. I would highly recommend the Regis to anyone staying short or long-term in Panajachel. My only complaint is lack of WIFI in...More

Thank Vasaul
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded 1 week ago

Dear Vasaul Thank you for sharing your experience with us, we apologize for not completely satisfying your expectations. Please accept our apologies, your comments are taken into consideration to take the necessary actions to improve WIFI in the rooms and garden areas. Regards Ana María

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Laundry Service
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$50 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$50 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (181)
Room & Suite (44)
Pool & Beach (9)
Dining (4)
Family and Play Areas (9)
Questions & Answers
Ask a question
Jim B
27 September 2016|
AnswerShow all 3 answers
Response from Gricelda M | Reviewed this property |
I believe in lobby. :)
0
Votes
DelawareLax
9 July 2016|
AnswerShow all 5 answers
Response from Ana Maria H | Property representative |
Dear Delawarel if we have room 1 King bed, when making your reservation you should only indicate that it is what you need Regards
1
Vote
Google Translation
Cristina A
4 December 2015|
AnswerShow all 2 answers
Response from Ana Maria H | Property representative |
Señora Cristina Thank you for sharing your experience with us, we apologize for not completely satisfying your expectations. Please accept our apologies, your comment are taken into consideration to take the necessary... More
0
Votes
Room Tips
"Avoid the room next to reception."
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"Rooms farther from the main entrance might be a little quieter"
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"short walk to the lake!"
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"Rooms in the back- further from the street."
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