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Hotel Regis Panajachel

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Traveller (184)
Room & Suite (44)
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Overview
  • Excellent37%
  • Very good43%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“hot springs”(17 reviews)
“thermal pools”(8 reviews)
“the main street”(33 reviews)
AMENITIES
Free Internet
Free Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
2 Star Hotel
All hotel details
Additional information
Offers from Hotel Regis Panajachel
Offers & Announcements: 20% off room rate
Offers from Hotel Regis Panajachel
Offers & Announcements: 20% off room rate
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (288)
There are newer reviews for Hotel Regis Panajachel
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Traveller rating
67
80
23
11
9
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Time of year
LanguageEnglish
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67
80
23
11
9
Show reviews that mention
All reviewshot springsthermal poolsthe main streetvolcanic springswifi only worksrestaurants at walking distancefoot soakmiddle of townreception arearooms are largeadd extrawarm waterbit datedgrounds are beautifulan oasisno wifi in the roomsnice place to stay
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61 - 65 of 190 reviews
Reviewed 12 April 2016

This hotel suffers from being old and badly kept. There is no Internet in rooms, rather you must sit outside in front of reception desk to get ANY connection. There is no real lobby. There are no gardens, just parking pads. There is no view...More

Thank svYonder
Response from AnaMariaH561, Gerente at Hotel Regis PanajachelResponded 14 April 2016

Dear svYonder Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Don´t have a doubt that your comments will be taken into consideration for improvement Wifi in rooms....More

Reviewed 7 April 2016 via mobile

It is very well located in the Santander street. The gardens were very nice and perfectly mantained. There were a couple of thermal water areas in the gardens. Moreover, there were some tables around the garden area, but as the restaurant, the bar and the...More

1  Thank AitorRodri
Response from AnaMariaH561, Gerente at Hotel Regis PanajachelResponded 9 April 2016
Google Translation

Dear AitorRodr Fue un placer servirle en Porta Hotel del Lago y formar parte de su experiencia del maravilloso Lago...More

Reviewed 5 March 2016 via mobile

The hotel is somewhat set back from the hustle and bustle of Santander. It's gardens are manicured and the rooms in the back are specially quiet. Restaurant service is good. Internet available only near the reception and palapa area. Everything is clean and quiet. Being...More

1  Thank Ximena S
Response from AnaMariaH561, Gerente at Hotel Regis PanajachelResponded 12 March 2016

Dear Ximena Thank you for taking the time to review your experience at Regis Hotel & Spa. We are pleased that you had a great time. Regards Ana María

Reviewed 29 February 2016

It's the (much) cheaper hotel run by the Porta group. The rooms are small & simple. It's quiet, and the staff are accommodating. The breakfast is coffee, fresh fruit, eggs, beans, cheese and fried plantains. Sometimes you can hear your neighbor in the bathroom if...More

1  Thank Ksenia V
Response from AnaMariaH561, Gerente at Hotel Regis PanajachelResponded 12 March 2016

Dear Kesenia V Thank you for taking the time to review your experience at Regis Hotel & Spa. We are pleased that you had a great time. Regards Ana María

Reviewed 28 February 2016

Lovely, well located, hot spring hot tubs on the grounds, breakfast costs extra, the room was large but had a dark ceiling that my wife and daughter did not like. The location was great , five minutes to the sunset cafe to watch, of course,...More

1  Thank Evan E
Response from AnaMariaH561, Gerente at Hotel Regis PanajachelResponded 29 February 2016

Dear Evan E Thank you for taking the time to review your experience at Regis Hotel & spa. We are pleased that you had a great time and enjoyed the Hot Springs. Regards Ana María

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About
Amenities
Top amenities
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Laundry Service
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$54 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$54 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (184)
Room & Suite (44)
Pool & Beach (11)
Dining (4)
Family and Play Areas (9)
Questions & Answers
Ask a question
Jim B
27 September 2016|
AnswerShow all 3 answers
Response from Gricelda M | Reviewed this property |
I believe in lobby. :)
0
Votes
DelawareLax
9 July 2016|
AnswerShow all 5 answers
Response from Ana Maria H | Property representative |
Dear Delawarel if we have room 1 King bed, when making your reservation you should only indicate that it is what you need Regards
1
Vote
Google Translation
Cristina A
4 December 2015|
AnswerShow all 2 answers
Response from Ana Maria H | Property representative |
Señora Cristina Thank you for sharing your experience with us, we apologize for not completely satisfying your expectations. Please accept our apologies, your comment are taken into consideration to take the necessary... More
0
Votes
Room Tips
"Avoid #1, 2, and maybe 3 unless you hope to have wifi access in your room."
Read review
"Avoid the room next to reception."
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"Rooms farther from the main entrance might be a little quieter"
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"short walk to the lake!"
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