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Hotel Atitlan

Travellers' Choice award winner
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Hotel Atitlan
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690 Reviews from our TripAdvisor Community

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Showing 483: English reviews
Miami, Fl
Reviewed 24 July 2015

Enjoyed the hotel greatly, the food was OK. The hotel itself is memorable, really special gardens, birds, parrots, macaws, ducks in the exterior. The interior is beautiful, art and kitsch in the hallways, traditional decoration. Bar and outside deck restaurant has an amazing view of the Lake and the volcanoes. The pool and jacuzzi are nice with the same slightly...

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Helpful?
1Thank Prophet9fla
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you so much for your comments, we appreciate you time to write about us. Concerning the WiFi, certainly we had inconvenient about that, but now, we contract a new company and the service now is completely fixed and accessible. Thank you for your comments, this make us better. Best regards,

Reviewed 11 July 2015

This hotel is so lovely, it takes your breath away. I think from now on, if I am asked to visualize a peaceful and beautiful location, I will find myself mentally back on the restaurant terrace of this hotel. The view down across the lovely pool, the terraced lawn, and sweeping out onto this glorious lake is a balm to...

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Helpful?
1Thank John D
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you very much for your comments, we appreciate you time to write about us. We are happy, hearing that your stay was completely gorgeous. we will work hard to keep giving to our clients the best of us and the beauty of the Lake Atitlan. best regards,

Reviewed 6 July 2015

We spent three days at the hotel with our family (we wish we could've stayed longer), It's awesome!!, from the views to the rooms, the service and the food, everything was amazing! my four year old was thrilled to see the birds and the gardens they have them everywhere, the pool is heated so even if its a little chilli...

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Helpful?
Thank Doris S
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you very much for your comments about your recently stay with us. We are happy, hearing that your stay was gorgeous for you and your family. Will be a pleasure serving you again. best regards,

Seattle
Reviewed 1 July 2015 via mobile

Stayed here while on a Caravan tour. What a lovely garden and pool. Otherworldly views of the lake and the volcanoes from my clean and comfortable room. The restaurant food is very fresh and well-prepared. The staff is super friendly and helpful.

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1Thank CurlyGurl_9
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

We appreciate so much your time you used to write about us. Thank you very much. We are happy, hearing about your stay with us, we are going to take care of your comments about our menus. Thank you for your comments, thank you for your visit. best regards,

Kansas City, Missouri
Reviewed 19 June 2015

We first spotted Lake Atitlan sparkling in the afternoon sun from the high road above the lake. We came from the north from Chichicastinego, perched high in the mountains. In a former life, this hotel was an expansive coffee plantation. Now it serves as a spectacular destination for weddings or a restful vacation spot with family and friends. Surrounded by...

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1Thank Kitty G
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

We appreciate so much your time you used to write about us. Thank you very much. We are happy, hearing about your stay with us, we are going to take care of your comments about our menus. Thank you for your comments, thank you for your visit. best regards,

Belfast, United Kingdom
Reviewed 18 June 2015

What a spectacularly beautiful place! My husband and I stayed here for two nights in April as part of an independent Guatemala tour. We couldn’t believe it when we were upgraded to a top-floor suite which had a huge balcony, living area and amazing views over the lake and volcanoes (although we only got a brief glimpse on our last...

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1Thank NCVienna
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Dear; We appreciate so much your time you used to write about us. Thank you very much. We are happy, hearing about your stay with us, that was completely gorgeous. Thank you for your comments, thank you for your visit. best regards,

Duxbury, Massachusetts, United States
Reviewed 4 June 2015

This was such a grand place. It was so beautiful and comfortable. The gardens and view of the Volcano were stellar. The service was great, the bar is comfy and the food is good in the dining room. Breakfast was awesome. The room was decorated nice and very comfortable. I will go back again.

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1Thank Pamela E
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you for your comments. Every day we work hard to bring to our clients the best of us, and this comment, make us keep working hard to offer to our clients the best of Atitlan and Guatemala. Thank you to take your time to write about us. best regards,

Derby, United Kingdom
Reviewed 30 May 2015

This is a classic colonial hotel on the shore of the lake. The gardens are beautiful and exceptionally well kept. We had room 215 overlooking the gardens and lake. Room was medium sized and well decorated with plenty of paintings. It had 2 iron framed queen sized beds that I found to be extremely comfortable, a large flat screen TV...

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1Thank Honisoiquimalypense
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you very much for your comments and to write about you experience you had with us. We start working to fix the inconvenient about the early sun (blackout blinds) We will keep working to keep giving a good stay to our clients. Best regards,

San Antonio, Texas
Reviewed 28 May 2015

I've stayed here 3 times and just love it. Beautiful rooms with views of the lake and volcanoes. Comfortable beds and fluffy towels. Lots of folk art and antiques around. The gardens are just beautiful and enjoy seeing the resident birds...toucans, scarlett macaws, parrots and peacocks. We also saw a monkey this time...must be an escapee from the nature reserve...

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2Thank svh50
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you very much for your comments and to write about your experience you had with us. We will keep working hard to provide a good stay to our clients. Best regards,

Chicago, Illinois
Reviewed 28 May 2015

Overall we loved the hotel! The view was the best, rooms were comfortable and it was close to town without being in town. The restaurant could be improved but isn't that bad. Pros: - Fantastic View from the restaurant and pool, and several of the rooms - Great pool area, including drink service to your chair - Awesome infinity hot...

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4Thank Samharts
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you to write your experience with us and the surroundings areas. We are happy to hear that your stay in the area was good, and for your next vacations, please, think about us, will be a pleasure to have you with us again. Best regards,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Nominated by Travel + Leisure; "World's Best Awards 2011".This charming hacienda-style hotel is a formerworking coffee farm situated on the shores of Lake Atitlan, with a picture perfect view of volcanoes San Pedro, Toliman and Atitlan. Highlighting numerous unique Guatemalan traditions with its colorful and vibrant interior, each room is individually decorated with hand-woven fabrics and carpets, handcrafted furniture, paintings and tile floors. All rooms have private balconies and breathtaking views of the lake. The swimming pool and Jacuzzi overlook the entire lake and the hotel's magnificent wedding, tropical and rose gardens. The Botanical Gardens of Hotel Atitlan are a true garden lover's paradise. Bird-watching is a popular pastime within its botanical gardens. Enjoy a cocktail or a refreshing tea from the selection of tea infusions by the fire in the hotel's bar, and dine in an elegant setting where you will savor regional and international cuisine. You can't miss this beautiful Hotel!!! ... more   less 

Additional Information about Hotel Atitlan

Address: Finca San Buenaventura | Solola Lago de Atitlan, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $253 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Atitlan 3.5*
Number of rooms: 60
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Also Known As:
Atitlan Hotel Panajachel
Hotel Style:
#1 Family Hotel in Panajachel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Atitlan staff and other travellers.
9 questions
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Jerusalem, Israel
over a year ago
Charlotte, North Carolina
4 months ago
Charlotte, North Carolina
3 months ago
United Kingdom
2 months ago

See all questions (9)

Questions? Get answers from Hotel Atitlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not accept any room on the first floor without checking it first.”
 of 5 bubbles Notme, 15 Jan 2017 | Read review
“Ask for a "Master Suite" - they are on the end of the building and have the best views.”
 of 5 bubbles RoverBob, 12 Jan 2017 | Read review
“book another hotel!”
 of 5 bubbles FrankE603, 2 Jan 2017 | Read review
“I think they are all good and have charm though you might try to get a room facing beautiful Lake Atitlan.”
 of 5 bubbles terrencegeorgeb, 29 Dec 2016 | Read review
“Little expensive”
 of 5 bubbles IANA940, 30 Nov 2016 | Read review
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