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Hotel Atitlan

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Traveller (948)
Room & Suite (180)
Pool & Beach (97)
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Overview
  • Excellent55%
  • Very good29%
  • Average9%
  • Poor3%
  • Terrible4%
Travellers talk about
“beautiful hotel”(46 reviews)
“caravan tour”(20 reviews)
“infinity hot tub”(20 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (862)
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Traveller rating
314
169
60
24
29
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314
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29
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All reviewsbeautiful hotelcaravan tourinfinity hot tubexotic birdsgift shoptuk tukspectacular gardenscoach partiesthe hotel shopview of the lakerose gardenscarlet macawsnature reservejunior suitezip lineevery cornerbeautiful flowers
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171 - 175 of 596 reviews
Reviewed 21 June 2016 via mobile

This is my second time staying at hotel atitlan and from what I remembered the first time was only good things. This time I had mixed feelings. The shower was definitely not hot and every time I wanted to shower, I had to call the...More

1  Thank Reese B
Response from Atencion Client... H, Director de Relaciones Públicas at Hotel AtitlanResponded 23 October 2016

Really, we want to say thank you for all you wrote about us. We are taking note of each thing you mentioned, thank you again, all this make us better. We appreciate so much your preference. Please, for the future let us know when you...More

Reviewed 14 June 2016

Mixed feelings on this place. On the one hand, the gardens, pool, and restaurant area are all beautiful, and the view is hard to match elsewhere on the lake. On the the other hand, I find it to be terribly overpriced. Our triple room with...More

2  Thank ShiningHalo
Response from Atencion Client... H, Director de Relaciones Públicas at Hotel AtitlanResponded 23 October 2016

Thank you for your time to write about your experience in the area. About Hotel Atitlan, we appreciate so much all your comments, it is the only way to get better. We took note of each aspect you mentioned, especially to start the process to...More

Reviewed 8 June 2016 via mobile

Having scanned a couple of recent reviews I would echo all the positive comments about the setting, landscaped grounds, pool, restaurant. My room was very good although I was happy I was on the top floor rather than the ground floor (suspect this was just...More

Thank AHZambia
Response from Atencion Client... H, Director de Relaciones Públicas at Hotel AtitlanResponded 23 October 2016

Thank you for your comments, we appreciate so much your time to write about your experience with us, all this make us better. We will consider all your important information to get better, each aspect you mentioned. Thank you again. Best regards,

Reviewed 1 June 2016

This hotel, it seems, is entirely reliant on the spectacular gardens and unmatched lake views in order to stay in business. Also, the resident parrots were awesome. PROS: See Above. CONS: Remarkably unpleasant, sneaky, and rude concierge. There is a rule about not bringing outside...More

1  Thank tiggy3333
Response from Atencion Client... H, Director de Relaciones Públicas at Hotel AtitlanResponded 23 October 2016

Thank you for your time to write about your experience in the area. About Hotel Atitlan, we appreciate so much all your comments, is the only way to get be better. We took note of each aspect you mentioned, specially to start the process to...More

Reviewed 29 May 2016

Such a beautiful Hotel with wonderful gardens and located at the water's edge. There is a private dock to take to other villages across the lake or to other attractions. Wonderful dining room with solid food. Our room, a triple, was so special. It was...More

1  Thank PangeaTravel
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$173 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$173 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (948)
Room & Suite (180)
Pool & Beach (97)
Dining (72)
Family and Play Areas (7)
Business Centre & Event Rooms (5)
Questions & Answers
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sarajZ760NP
24 February 2018|
AnswerShow all 5 answers
Response from Mike M | Reviewed this property |
While we did not do any hiking while at the hotel, there is a park very close to the hotel that apparently does have hiking trails. If you ask the front desk they will tell you how to get there.
1
Vote
Flower P
23 November 2017|
AnswerShow all 6 answers
Response from 1Frogman | Reviewed this property |
A local young couple was having a lakeside wedding so our Caravan tour party of 43 guests was barred from using the pools or the gardens on that side of the hotel for the afternoon of our free time. Very rude. It was not... More
1
Vote
Amanda D
24 July 2017|
AnswerShow all 9 answers
Response from dbayramli | Reviewed this property |
I am not sure if a fee is required. The poolside has a restaurant and when I was there over Easter, lots of people were coming in just for an afternoon drink or bite. I would email the Hotel and ask them.
0
Votes
Room Tips
"All rooms have garden views but no elevators"
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"view of the lake"
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"1st floor rooms walk out on beautiful gardens. 2nd floor rooms overlook gardens and view the beautiful..."
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"Take eye shades with you. Ask about what food consists of."
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