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All reviewslake atitlanall inclusive packagebig poolcorner suitebreakfast buffetlarge hotelelectrical outletsno air conditioningrooms face the lakebit datedstayed here for two nightsshort walklocation is excellentwould stay here againfiltered watersurrounding volcanoestwo double beds
We had lunch here a couple of times when we were in Panaajache, the staff does a great job and the food great. The one time we ate here they had a buffet and the selection was so good. This time the food tasted great.l
I stayed at this hotel for one night with friends, and would love to come back and stay longer! First of all, the setting and the views are magical. I arrived at night, and when I woke up and saw the view of the lake...More
Thank Meredith A
Response from AnaMariaH561, Gerente at Porta Hotel Del LagoResponded 14 April 2017
Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you had a great time and enjoyed the awesome view. Our mission is to exceed your expectations and we are very pleased that you...More
The only reason for not giving five stars is that the hotel building is a bit dated and in need of a refurb.
The staff were all very helpful and good-humoured. Nothing too much trouble for them. Lovely pool area - suitable for the whole...More
Nice hotel and courteous staff. The location is quiet and close to the center. We booked for three nights but there was no hot water in the shower. They sent someone to repair but did not help ... Hot water in the shower is elementary...More
The hotel overall is nice but there was nothing exceptional. I paid about $150 per night but for the same amount there are nice Air BnB's in the area.
-close to the docs
1 Thank cmyoung119
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 1 week ago
Thank you for sharing your experience with us, we apologize for not completely satisfying your expectations. Please accept our apologies, your comments are taken into consideration to take the necessary actions to improve.
Response from Jeannine2708 | Reviewed this property |
You mean Guatemala City Airport ? I'd recommend booking a private transport with Adrenalina Tours in advance, that would be the most comfortable ( I have travelled with them for years and they are a reliable and trustworty... More
You mean Guatemala City Airport ? I'd recommend booking a private transport with Adrenalina Tours in advance, that would be the most comfortable ( I have travelled with them for years and they are a reliable and trustworty travel agency owend by a Belgium guy ) The hotel itself does not have shuttles. Depending on traffic you should count on at least three hours for the trip though....