Porta Hotel Del Lago
2a Avenida 6-17 zona 2, Panajachel 07010 Guatemala
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Room & Suite (224)
Pool & Beach (56)
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About
#2 of 40 hotels in Panajachel
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Welcome to Porta Hotel Del Lago, your Panajachel “home away from home.” Porta Hotel Del Lago aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Given the close proximity to Casa Cakchiquel (0.3 mi), guests of Porta Hotel Del Lago can easily experience one of Panajachel's most popular landmarks.
You’ll enjoy relaxing rooms that offer a flat screen TV, and you can stay connected during your stay as Porta Hotel Del Lago offers guests free internet access.
The hotel features 24 hour front desk, room service, and a concierge. Plus, Porta Hotel Del Lago offers a pool and a lounge, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
While in Panajachel, you may want to check out some of the restaurants that are a short walk away from Porta Hotel Del Lago, including Deli Jasmin (0.2 mi), Café Loco (0.4 mi), and Circus Bar (0.6 mi).
Looking for something to do in Panajachel? Hotel Atitlan Gardens (0.8 mi), La Galeria (0.3 mi), and Church of St Francis (0.7 mi) are some popular attractions that are within walking distance of Porta Hotel Del Lago.
Porta Hotel Del Lago puts the best of Panajachel at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Hiking
Children's television networks
Electric vehicle charging station
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bicycle tours
Canoeing offsite
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Allergy-free room
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Mountain View
Languages Spoken
English, Spanish
Location
79Somewhat walkable
Grade: 79 out of 100
24Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
2a Avenida 6-17 zona 2, Panajachel 07010 Guatemala
Getting there
Car HireSee all Panajachel car hire
940Reviews13Q+A100Room tips
Reviews
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The view of the lake and volcanoes is beyond. It feels like a Guatemalan Lake Cuomo. Breakfast is delicious, and the service is excellent. The room views however make this place special. It is worth doing a walk through town for artisanal chocolaates.
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was a nice hotel within walking distance to the boat shuttles, restaurants and shopping. The morning buffet has a large selection and the staff are very attentive. I would stay here again while in Panajachel.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: On a busy street but convenient when needing transportation pickup. I didn't like the rule that...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel has an amazing view of Lake Atitlan and a good location – only a five minute walk from the city’s main road (Calle Santander). The pool was great and refreshing and staff were friendly. The hotel itself is starting to show its age and an exhaust fan on the east side of the building is quite loud when on the balcony. The room was nice but didn’t have a fridge and there was no key for the safe. We were in room 501.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Spent two nights in mid-February with tour group. My room from the 5th floor had wonderful views in pool area, lake and surrounding mountains. Very quiet. Balconies are very private. Beds are very firm which I liked. Room with coffee maker, bottled water and mini-fridge. Restaurant had buffet for breakfast and dinner. Nice selections for a variety of tastes. NO A/C was not an issue as I kept balcony door cracked about a foot. Excellent fitness facilities on site.
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Date of stay: February 2023
Location
Cleanliness
Service
Room Tip: Room 502 was excellent
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 4 weeks ago
Dear Albert B: Thank you for taking a few minutes of your time to describe your recent experience with us. What a joy to know that you enjoyed our wonderful views, our facilities such as the pool, our amenities and our food and service. We hope that in a soon opportunity we will see you again to receive you and welcome you as you deserve. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay on the lake Atitlan, the hotel had fantastic views of all three volcanoes, easy access to the docks, lakefront restaurants, and a great pool. The restaurant breakfast was very good as a Buffet. Rooms are nice balcony had a fantastic view of the lake and the volcanoes we would stay there again if back in Panajachel
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Date of stay: February 2023Trip type: Travelled with family
Room Tip: Locals selling goods outside the hotel are very persistent and annoying
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 4 weeks ago
Dear Steve: We are glad to know that during your recent stay you enjoyed our food, our views and our facilities. We wish to have you in a soon opportunity to welcome you and receive you as you deserve. Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Panajachel, a good place to walk around on a budget. Panajachel offers an incredible number of amenities at a reasonable price. In Panajachel you can see new places, try new food, and do new things. It is a place with beautiful views to take pictures, spend the day seeing the sights and knowing every corner of the place. The number of hotels that you can find at an economical price is impressive, the best of all is that most of them have a beautiful view of the lake. In Panajachel there is a great variety of activities which you can do for a certain cost. One of the many things you can do while visiting the place is a day trip by boat around the lake. This consists of an expert guide taking you on a trip around the lake over the course of a certain amount of time. The point of this excursion is to see the different points of the lake while you relax. Panajachel has a varied gastronomy, since you can find all kinds of food depending on your tastes. One of the best-known places is called circus, which is an Italian food restaurant with a great variety of pastas, pizzas, etc. There are also cafes around the lake which also have certain tourist experiences. The cafes obviously vary in quality, but the experience will always be unforgettable. The hotels in Panajachel are an unforgettable experience. Most of the hotels have a tourist experience that takes you to the lake. Where you can have unique and incomparable moments such as sharing a romantic dinner with your partner, a boat ride on the lake, visit a butterfly farm, etc. The hotels vary in price and quality, but you will always find them near the lake. In conclusion. You should visit Panajachel if you want a unique cultural and nature experience. You will never know what to eat because of the variety of delicious food. Every day you will live an unforgettable moment.…
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 4 weeks ago
Dear emillianos2023: Thank you for taking the time to tell us about your experience in Panajachel. We are glad to know that you enjoyed your recent visit to Panajachel, Guatemala. We wish to see you in a soon opportunity, Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I often stay at the Porta Hotel in Antigua, so this was a natural choice when visiting Panajachel. The hotel did not disappoint. Excellent service, incredible views, and endless amenities. The restaurant was great and had vegetarian options. The pool was fab & I can highly recommend a stay here.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 4 weeks ago
Dear JulieR171717 It fills us with joy to know that we met your expectations, we thank you for the time you took to capture your experience with us, we hope to see you soon. Greetings
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had room 321 reserved by our tour company and were over the moon: views of the 2 volcanos, a terrasse,a huge bed and a sitting area with sofa and armchair. This was so relaxing and comfortable as everything was impeccable: the cleanliness,the beddings, the bathroom with hot shower and great service. The restaurant is good when it's a buffet,it depends on the number of guests in this huge hotel. Breakfast is fine too with 3 options if your booking includes breakfast. There's a bar which does great margarita! The pool is cold,not heated and nights are cold. There's a gym room to. You can have lovely walks along the lake at night or sunset and walk a short distance to stroll the long high street full of shops: textiles ( look at Catalina for European cuts in local textiles) jewelry and all kind of souvenirs. There's also plenty of friendly bars and restaurants to choose from nearby. You will feel safe there, everyone is friendly and not pushy. Highly recommended hotel for the location,and to take boat trips to the really lovely village of San Juan la laguna. The whole little town has been turned into an artist's playground: lovely murals, galleries everywhere and genuine weavers into community sales. Don't miss Kimok, where you can have a demonstration of organic dyes and buy amazing scarves.…
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 4 weeks ago
Dear Sandra M: Thank you for taking a few minutes of your time to share your experience with us. We are very happy to know that you enjoyed every detail during your stay such as the views, the cleanliness in the room, the restaurant service and the attention of our staff; It is great that you have visited one of the most beautiful towns around the lake and we are truly pleased to know that we met your expectations to the fullest. Of course we will take into account your comments that you have shown us as an opportunity for improvement. We wish to be able to serve you on a future occasion to receive you as you deserve. Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Large, pleasant room with generous balcony and full bathroom. 2 double beds but a tad tired on the decorations front. Lovely pool area with loungers and spacious restaurant serving good food at fair prices. Pleasant concierge staff. Recommended.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 4 weeks ago
Dear guest: We are very happy that you share your experience with us on this opportunity. It is great to know that you enjoyed our facilities, the food and the attention of our staff. We hope to be able to serve you in a new opportunity. Cordially,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My daughter and I stayed at the property in Panajachel for 2 nights. After we checked out, and already 2 hours away by car, I realized I left my IPad in the room. I was planning to send an email asking about it but before I could, Lucy had already sent me an email. She was so very helpful, especially because we do not speak Spanish very well. I asked to pay a taxi to drive it to Antigua, but she arranged for it to be taken to Antigua by tour bus heading there the next day. I received my iPad in perfect condition. Our entire stay was lovely, including all of your staff. I felt the need to let you know how wonderful we were treated by everyone and especially Lucy.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Concierge Porta Hotels Atitlan, Atención al huésped/Recepción at Porta Hotel Del Lago
Responded 9 Feb 2023
Dear aprilo338 Thank you for letting us know about the experience you recently had with us. Really, our purpose will always be the well-being and experience of our guests and today we are happy to know that your stay was wonderful, pleasant and that your ipad arrived in perfect condition. We send you a big hug, Cordially
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$117 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porta hotel panajachel
LOCATION
GuatemalaWestern HighlandsSolola DepartmentLake AtitlanPanajachel
NUMBER OF ROOMS
100
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Claim Your ListingPORTA HOTEL DEL LAGO: UPDATED 2023 Reviews, Price Comparison and 700 Photos (Panajachel, Guatemala) - Tripadvisor
Frequently Asked Questions about Porta Hotel Del Lago
Which popular attractions are close to Porta Hotel Del Lago?
Nearby attractions include La Galeria (0.4 km), Hotel Posada de Don Rodrigo Museum (0.2 km), and Casa Cakchiquel (0.5 km).
What are some of the property amenities at Porta Hotel Del Lago?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Porta Hotel Del Lago?
Top room amenities include a flat screen TV, a desk, and a dining area.
What food & drink options are available at Porta Hotel Del Lago?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Porta Hotel Del Lago?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Porta Hotel Del Lago?
Conveniently located restaurants include Deli Jasmin, Tuscani, and Restaurante Hana.
Are there opportunities to exercise at Porta Hotel Del Lago?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Porta Hotel Del Lago have an airport shuttle?
Yes, Porta Hotel Del Lago offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Porta Hotel Del Lago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Porta Hotel Del Lago offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Porta Hotel Del Lago?
The staff speaks multiple languages, including English and Spanish.