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Porta Hotel Del Lago

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355 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Essen, Germany
Level Contributor
87 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 26 May 2016

The Porta has THE best views of the lake that no other hotel has. (Lovely big pool if you care about that and beautiful garden as well where you can sit and enjoy the amazing lake view) You can't beat sitting on your balcony and enjoying the breathtaking view, be it sunrise, sunset pany time of day. They have done... More 

Helpful?
Thank Jeannine2708
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Estimada Jeannine Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view and friendly staff. Regards Ana María More 

Packwood, Washington
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 May 2016 via mobile

One night stay. Excellent view of the lake and volcanoes from the rooms (5 floor). The hotel was neat and clean with excellent service. It is close to the lake and lots of street shopping around the hotel. The merchants will barter with you and you can get a good deal. The restaurant was a good place for dinner and... More 

Helpful?
Thank Loren M
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Loren M Thank you for sharing your experience during your stay at Porta Hotel del Lago. I do hope that we'll have the pleasure of welcoming you again soon. Thank you so much for your comment on Tripadvisor! Ana María More 

1 review
Reviewed 4 May 2016 via mobile

We enjoyed our stay at the hotel. It was a very nice hotel with beautiful grounds, a nice restaurant, a big pool, and clean rooms. The staff was friendly and helpful. We did not speak Spanish but managed well communicating with the staff. They had nice buffets and also the menu were in both Spanish and English. We were on... More 

Helpful?
Thank LittleMac03andPatti
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Little Mac Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you had a great time and enjoyed the wonderfull view in the balcony. Our mission is to exceed your expectations and we are very pleased that you give us these comments. Customers like you make us improve every... More 

Bottmingen, Switzerland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 April 2016 via mobile

We stayed at this older but comfortable hotel during our trip through Guatemala. The front desk staff was great and the "welcome drink " very appreciated after a long drive on guatemalan roads. Our rental car felt very save at their private parking. Hotel is within short walking distance to shopping and restaurants. We've got a spacious and clean room... More 

Helpful?
1 Thank Dosan W
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Dosan W Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view and friendly staff. Regards Ana María More 

San Jose, Costa Rica
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 April 2016

January 2016 found my wife and I visiting family in Guatemala City. Much has been written and dedicated to Antigua, Guatemala, possible the most beautiful town in all Central America. Well, a visit to Lake Atitlan can be an exciting side trip, if you happen to be in Antigua and want to explore other nearby places, additionally to Ciudad Vieja... More 

Helpful?
2 Thank JuanMadriz
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Estimado Juan Madri Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Porta... More 

Hulhumale Maldives
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 April 2016 via mobile

Nice hotel on the lake. Amazing view of the volcanoes. Lovely pool and dining room. Good fitness center. Walking distance to the main shopping and dining street. A bit expensive for Guatemala but couldn't be a nicer setting. We are traveling with our dog so had to pay extra to have her in our room but had a room with... More 

Helpful?
Thank DarlingK767
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Dear DarlingK7 Fue un placer servirle en Porta Hotel del Lago y formar parte de su experiencia del maravilloso Lago... More 

New York City, New York
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 April 2016

As a senior traveling alone, I decided to go to Porta del Lago six months after knee replacement surgery. I wanted to test my knee, be in a warmer climate instead of New York in January so I came back to Guatemala. I first made arrangements for Alfredo of Alftransportation to meet me at the airport for my first night... More 

Helpful?
1 Thank anemarie76
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Dear anemarie7 Muchas gracias por su comentario, para nosotros ha sido un gran privilegio poder servirle y nos es muy... More 

Burlington, Canada
Level Contributor
5 reviews
Reviewed 25 March 2016

This was a lovely hotel but it lacked some Guatemalan flavour. The woman at the front desk for our check in was miserable. She was so unpleasant we couldn't understand why she was the first person most of their guests see. Thank goodness for Kevin. I think he was the manager. He turned an unpleasant experience into a very good... More 

Helpful?
Thank Hlm7459
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Dear Hlm7459 Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Porta Hotel... More 

Saskatchewan, Canada
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 March 2016

We had lunch here on more than one occasion and the food was excellent. The service is very good, very polite. The staff are all very friendly right from the front door on. The grounds are well kept, excellent pool facilities.

Helpful?
1 Thank Dennis K
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Dennisk Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the the food, service and hotel gardens. Thank you so much for your comment on Tripadvisor. Regards Ana María More 

Canada
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 March 2016

Lakeside retreat view sadly marred by volcanic activity Well run hotel with good service Food quality was good Front Desk staff helpful Good location for visiting towns across the lake and markets in neighbouring communities

Helpful?
1 Thank HawaiiCanada
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear HawaiiCan.. Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the friendly staff and great food. Thank you so much for this comment on Tripadvisor! Regards Ana María More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Porta Hotel Del Lago

Address: 2 Avenida 6-17, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $122 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Porta Hotel Del Lago 3.5*
Number of rooms: 100
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Also Known As:
Porta Hotel Panajachel
Hotel Style:
#1 Green Hotel in Panajachel
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Questions & Answers

Here's what travellers have asked, with answers from Porta Hotel Del Lago staff and other travellers.
7 questions
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Chicago, Illinois
over a year ago
Edmond, Oklahoma
over a year ago

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Questions? Get answers from Porta Hotel Del Lago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a room in the middle on the 3rd fl , if you could get the highest floor”
 of 5 bubbles jdc4849, 23 Oct 2016 | Read review
“Higher the better for the lake view”
 of 5 bubbles darinab2013, 21 Oct 2016 | Read review
“If your room is hot, ask for a cooler one.”
 of 5 bubbles ontheroad2016, 7 Aug 2016 | Read review
“upper floors.all rooms have balcony facing the lake”
 of 5 bubbles samkumar777, 12 Jun 2016 | Read review
“Try to get a lake view”
 of 5 bubbles ntflady, 2 Jun 2016 | Read review
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