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Porta Hotel Del Lago

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1 room 2 adults 0 children
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377 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Reviewed 24 June 2016

Very nice family hotel, even if it's not located right in the center of Panajachel, it still has a great location, with amazing views to the lake and the volcanoes, and the nicest rooms available in Panajachel. I come here very year.

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Helpful?
1Thank Mbellamy91
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Mbellamy9 Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view and be part your experience on the Lake Atitlan. Regards Ana María

Reviewed 17 June 2016 via mobile

The hotel it's nice although it's somehow old, when I made my reservation they claim have air conditioning, well they don't have one we were there late May and it's hot, it may not be as hot as the Peten but if You live in a place were u used to the air conditions you will be hot, the lake...

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Helpful?
1Thank Yeira N
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Yeira N Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view. Comments like yours are a valuable tool for our continued pursuit of excellence, We will follow up your valuable comments. Regards Ana María

Los Angeles, California
Reviewed 13 June 2016

great views from the rooms.good swimming pool and hotel grounds.very courteous staff.good buffet breakfast and dinner.rooms were large and good ac.walking distance to the main street. close by the water taxi to the near by towns.safe to walk around in the night.good wifi.

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1Thank samkumar777
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear SamKumar7 Thank you for sharing your experience during your stay at Porta Hotel del Lago. I do hope that we'll have the pleasure of welcoming you again soon. Thank you so much for your comment on Tripadvisor! Regards Ana María

Solihull, United Kingdom
Reviewed 2 June 2016

The hotel has the best views of the lake and the volcanoes on the other side and is quite close to the main street in Panajachel. It is clean, the rooms are well kept are the gardens are beautiful. The restaurant is very nice and the food was very good. The staff were very friendly and helpful, particularly when my...

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Helpful?
1Thank Yankinbrit
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Yankinbri Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view and friendly staff. Regards Ana María

San Marcos, California
Reviewed 2 June 2016

This hotel had beautiful views of the lake and volcanoes; but unfortunately no air conditioning. We were told that "usually" they do not need air in the rooms; but unfortunately for us it was very hot and humid the two days we were there. Also the first night, there was a party going on and having a patio door open...

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Helpful?
Thank ntflady
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear ntfldy Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view and friendly staff. Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Don´t have a doubt that...

Essen, Germany
Reviewed 26 May 2016

The Porta has THE best views of the lake that no other hotel has. (Lovely big pool if you care about that and beautiful garden as well where you can sit and enjoy the amazing lake view) You can't beat sitting on your balcony and enjoying the breathtaking view, be it sunrise, sunset pany time of day. They have done...

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Helpful?
Thank Jeannine2708
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Estimada Jeannine Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view and friendly staff. Regards Ana María

Packwood, Washington
Reviewed 18 May 2016 via mobile

One night stay. Excellent view of the lake and volcanoes from the rooms (5 floor). The hotel was neat and clean with excellent service. It is close to the lake and lots of street shopping around the hotel. The merchants will barter with you and you can get a good deal. The restaurant was a good place for dinner and...

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Thank Loren M
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Loren M Thank you for sharing your experience during your stay at Porta Hotel del Lago. I do hope that we'll have the pleasure of welcoming you again soon. Thank you so much for your comment on Tripadvisor! Ana María

Reviewed 4 May 2016 via mobile

We enjoyed our stay at the hotel. It was a very nice hotel with beautiful grounds, a nice restaurant, a big pool, and clean rooms. The staff was friendly and helpful. We did not speak Spanish but managed well communicating with the staff. They had nice buffets and also the menu were in both Spanish and English. We were on...

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Helpful?
Thank LittleMac03andPatti
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Little Mac Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you had a great time and enjoyed the wonderfull view in the balcony. Our mission is to exceed your expectations and we are very pleased that you give us these comments. Customers like you make us improve every...

Bottmingen, Switzerland
Reviewed 13 April 2016 via mobile

We stayed at this older but comfortable hotel during our trip through Guatemala. The front desk staff was great and the "welcome drink " very appreciated after a long drive on guatemalan roads. Our rental car felt very save at their private parking. Hotel is within short walking distance to shopping and restaurants. We've got a spacious and clean room...

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Helpful?
1Thank Dosan W
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Dosan W Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view and friendly staff. Regards Ana María

San Jose, Costa Rica
Reviewed 10 April 2016

January 2016 found my wife and I visiting family in Guatemala City. Much has been written and dedicated to Antigua, Guatemala, possible the most beautiful town in all Central America. Well, a visit to Lake Atitlan can be an exciting side trip, if you happen to be in Antigua and want to explore other nearby places, additionally to Ciudad Vieja...

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2Thank JuanMadriz
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Estimado Juan Madri Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Porta...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Porta Hotel Del Lago

Address: 2 Avenida 6-17, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $127 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Porta Hotel Del Lago 3.5*
Number of rooms: 100
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Also Known As:
Porta Hotel Panajachel
Hotel Style:
#1 Green Hotel in Panajachel
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Questions & Answers

Here's what travellers have asked, with answers from Porta Hotel Del Lago staff and other travellers.
7 questions
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Chicago, Illinois
over a year ago
Edmond, Oklahoma
over a year ago

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Questions? Get answers from Porta Hotel Del Lago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on a floor as high as possible, but 4th onwards are fine and in the middle. The end rooms views are obscured by trees.”
 of 5 bubbles 151clareg, 12 Jan 2017 | Read review
“we had a room in the middle on the 3rd fl , if you could get the highest floor”
 of 5 bubbles jdc4849, 23 Oct 2016 | Read review
“Higher the better for the lake view”
 of 5 bubbles darinab2013, 21 Oct 2016 | Read review
“If your room is hot, ask for a cooler one.”
 of 5 bubbles ontheroad2016, 7 Aug 2016 | Read review
“upper floors.all rooms have balcony facing the lake”
 of 5 bubbles samkumar777, 12 Jun 2016 | Read review
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