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03/12/2017 04/12/2017
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    Porta Hotel Del Lago

    2 Avenida 6-17, Panajachel 07010, Guatemala
    011 502 2244 0700
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    03/12/2017 04/12/2017
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     3 people are viewing this hotel
    US$95
    US$95
    US$95
    Traveller (338)
    Room & Suite (93)
    Dining (22)
    Overview
    • Excellent30%
    • Very good42%
    • Average20%
    • Poor4%
    • Terrible4%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Porta Hotel Del Lago
    Offers & Announcements: 20% off room rate
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (488)
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    71 - 75 of 212 reviews

    Reviewed 26 February 2016

    We arrived late at the hotel with our reservation booked on internet for a double room and have been asked to pay a supplement for the second person. The staff at the reception was rude, we left the hotel to look for an other option...More

    2  Thank Ce_G45
    Reviewed 23 February 2016

    The hotel is a curved format and offers great views from all rooms. We were on the fifth floor and had great views of the volcano and lakes. Close walk to shopping and trips across the lake to other villages. Clean, spacious rooms. No aircon,...More

    1  Thank rocknroller_13
    Response from AnaMariaH561, Gerente at Porta Hotel Del LagoResponded 29 February 2016
    Google Translation

    Estimados rocknroll Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Porta Hotel...More

    Reviewed 29 January 2016

    I was astounded to read negative TripAdvisor reviews regarding this comfortable and clean hotel with hospitable staff. Perhaps being part of a tour group, I was not aware of room or restaurant costs, or the expense of day tours. Our 12-member Overseas Adventure Travel (OAT)...More

    2  Thank DeanMurphy2020
    Response from AnaMariaH561, Gerente at Porta Hotel Del LagoResponded 1 February 2016

    Dear Dean Murphy Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view, friendly staff and great food. Customers like you make us improve every day, we appreciated all your valuable...More

    Reviewed 18 January 2016 via mobile

    This hotel needs a reality check on their price. It's at best a 2 Star hotel but they charge double the price of actual 5 Star hotels in Guatemala. The view is nice but it's not worth the money they charge. We stayed for 2...More

    Thank TheWTA
    Response from AnaMariaH561, Gerente at Porta Hotel Del LagoResponded 1 February 2016

    Dear TheWTA Thank you for sharing your comments and observations on your experience at Porta Hotel del Lago. We apologize for not meeting your price expectations, we have different prices for season. Regards Ana María

    Reviewed 3 January 2016 via mobile

    This is an older hotel so I had low expectations and was pleasantly surprised by how nice the rooms were. We had hot water and good water pressure. Get a higher floor, the views of the volcanos are gorgeous. We were on a group mission...More

    Thank NextVacationiswhen
    Response from AnaMariaH561, Gerente at Porta Hotel Del LagoResponded 11 January 2016
    Google Translation

    Estimada NextVacat Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Porta Hotel...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Free Parking
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$99 - US$176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Panajachel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Priceline, Expedia, Hotels.com, Cancelon, TripOnline SA, Hotwire, Travelocity, HotelQuickly, Orbitz and Evoline ltd so you can book your Porta Hotel Del Lago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Guatemala >
    • Western Highlands >
    • Solola Department >
    • Lake Atitlan >
    • Panajachel
    • Also Known As
    • Porta Hotel Panajachel
    Add Photo Photos
    Traveller (338)
    Room & Suite (93)
    Dining (22)
    Pool & Beach (20)
    Hotel & Grounds (230)
    Bathroom (6)
    Family and Play Areas (5)
    Business Centre & Event Rooms (4)
    Nearby
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    .56 km away
     
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    1.37 km away
     
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    504 reviews
    4.05 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Jashira_12
    5 August 2016|
    AnswerShow all 9 answers
    Response from Ana Maria H | Property representative |
    Thank you very much for your comments, I must tell you that on Porta Hotel del Lago we still don´t have air conditioning in rooms, Thank you very much for your understanding Porta Hotel del Lago Concierge
    1
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    Google Translation
    Room Tips
    "Better view from the higher floors."
    Read review
    "Try the bed out first to ensure satisfaction before accepting room."
    Read review
    "Top floor center for best views"
    Read review
    "Rooms in the middle of the building are my favorite."
    Read review
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