Hotel Utz Jay
Calle 2-50 5, Panajachel 07010 Guatemala
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About
#9 of 40 hotels in Panajachel
Location
Cleanliness
Service
Value
Small hotel located near the main shopping and businesses, but in a quiet street, perfect location. There are rooms spread out through a lush tropical garden, from which one can relax and enjoy watching the birds (over 25 varieties), exotic plants and beautiful trees. Each room is decorated with handcrafted native motif and has a private bathroom with plenty of hot water 24 hrs., TV with cable and free WiFi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Restaurant
Shuttle bus service
Baggage storage
Non-smoking hotel
Laundry service
Room features
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Charming
Languages Spoken
English, French, Spanish
Location
85Good for walkers
Grade: 85 out of 100
42Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
Calle 2-50 5, Panajachel 07010 Guatemala
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290Reviews6Q+A39Room tips
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This hotel has a great location, beautiful grounds, and a very friendly staff. However, it is extremely loud. The neighbors' dogs bark constantly and the cat makes a huge amount of noise on the roof. Also, neighbors played music very loudly both nights and early mornings. The hotel staff cannot control the neighbors' actions, but the hotel's potential guests should be forewarned.
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed here for two nights last week and would have stayed a couple more days if I didn't have to leg it back to the UK before all flights stop. The breakfast is wicked, mushroom and cheese omlette was lovely and the staff are so nice. Yeah first thoughts on Panajchel were how busy and touristy it is but this place is wonderful and couldn't do enough for me. Would defo recommend basing yourself here for a night before cracking on round the lake, especially if you're knackered from the bus and don't fancy a boat ride on top. Hope they manage to stay afloat the next couple of months with lack of flights coming in.
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Our mission team has stayed here for many years in this little slice of paradise in Pana. It just keeps getting better with its amenities and new rooms. The jungle like courtyard is an oasis. Their customer service is the best. It is so helpful to have front desk help who speak English. God willing, we will return again next year.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I decided to pass through Pana and actually spend the night which most folks don’t. So glad I did. Pana is bright and busy... and in the middle of it all is this sweet, comfy, clean oasis. It has lots of wood and the little gardens are amazing. You can hear roosters crowing in the morning from the neighborhood. And yet it’s so close to everything. Down a quiet side street just off the main drag. With nice modest restaurants nearby. I had room 15 which has a double bed and a twin, but the best part, a vine enclosed terrace. What a way to wake up. And just take a breather. Also the front desk is great, so friendly and accommodating. Great price too. I would stay here again if I ever get to Pana.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
A very well run establishment. The comfortable rooms are set in a tranquil garden and are spotlessly clean. The water in the shower is hot, the beds are comfortable, and the rooms tastefully decorated. Breakfast in the dining room was very good. The staff were friendly and efficient. In all, this was the most comfortable and best value accommodation of our 12 days in Guatemala.
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Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The price is definitely right for this hotel. Staff are exceptionally helpful and pleasant with good English. The location is also good, close to the Main Street but far enough away that you don’t get a lot of noise. The room itself was a good size and the bed was comfortable. The room was basic, but I wasn’t expecting a lot for the price. There were some broken tiles etc. TV worked and had English channels. Bathroom had enough room to lay out toiletries. Shower had hot water but it would kind of go in and out between hot and cold. WiFi worked well enough for email and WhatsApp calls, but FaceTime would never work. Breakfast was cooked to order. Reasonably priced (40Q for a big meal) and tasted great. Overall, I would return.
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Date of stay: October 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I had an excellent stay with my girlfriend for 2 nights at Hotel Utz Jay early this August 2019. The room was nice and spacious with pretty and picturesque deco, well aired and protected from insects (plus water gallons available for refill out in the corridors). Beautiful tropical-style garden and just a short (5-10-minute) walk from the lake. A couple of great, unexpected highlights from staying there were: 1) EXCELLENT breakfasts (very good young chefs/cooks) ; 2) they also have their own travel agency Utz Jay inside the hotel that can arrange different options of guided tours to villages on the lake and to San Pedro volcano, not to mention shuttles from the hotel to other destinations in Guatemala (Antigua, Chichicastenango, Semuc Champey, etc.) and even from other hotels to their hotel or to other destinations further afield (e.g. my girlfriend and I stayed at a different hotel in Semuc Champey days later and Utz Jay arranged our shuttle from there to Flores, near Tikal) - the agency is run by Eduardo, who also guided us around the villages on the lake and provided a very pleasant, carefree experience (very knowledgeable, kind and attentive) - we also really enjoyed the experience going up volcano San Pedro with another guide he recommended to us and would highly recommend the use of the agency for this sort of trip (we booked everything in advance and had absolutely no issues during the trips from the lake all the way to Semuc Champey and then Flores).…
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel was quite a good choice. The staff was very friendly and helpful, and location was great - side street close to the lake and the main street. The lush garden was a nice touch. The room itself was rather small and simple, the bathroom felt old and outdated, and our neighbors’ outside seating area was right outside our window so it was somewhat noisy. As the room wasn’t welcoming, I’m not sure if I would have stayed here for more than a night or two.
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Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We came back this year for a second stay at this lovely hotel. The friendly, helpful staff is still there and they will make your stay pleasurable. We love the location of this lodging. Everything we like to do in Panajachel is easily accessible. The grounds are beautiful and the rooms are very large and accommodating. We love the little porches and sitting areas.
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Date of stay: February 2019Trip type: Travelled as a couple
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed three weeks here. It’s conveniently located near markets and restaurants but not on a Main Street so it’s quiet. The staff is amazing, friendly and always going out if their way to make you comfortable. Rooms are charming but nothing fancy. Certainly has a Guatemalan feel to it. Always felt safe there; guard on premises all the time. Restaurant is breakfast only. Good and inexpensive. WiFi is adequate but slow by US standards. Definitely will go back.
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Date of stay: February 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$50 - US$55 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
utz jay hotel
LOCATION
GuatemalaWestern HighlandsSolola DepartmentLake AtitlanPanajachel
NUMBER OF ROOMS
13
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Claim Your ListingHOTEL UTZ JAY (S̶$̶1̶0̶2̶) S$83: UPDATED 2022 Reviews, Price Comparison and 197 Photos (Panajachel, Guatemala) - Tripadvisor
Frequently Asked Questions about Hotel Utz Jay
Which popular attractions are close to Hotel Utz Jay?
Nearby attractions include La Galeria (0.2 km), Multicolores (0.5 km), and Hotel Posada de Don Rodrigo Museum (0.3 km).
What are some of the property amenities at Hotel Utz Jay?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at Hotel Utz Jay?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Hotel Utz Jay?
Conveniently located restaurants include Cafe Loco Coffee, José Pingüinos, and Deli Jasmin.
Does Hotel Utz Jay have an airport shuttle?
Yes, Hotel Utz Jay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel Utz Jay?
The staff speaks multiple languages, including English, Spanish, and French.