We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Utz Jay

256 reviews
Save
Traveller (110)
Room & Suite (60)
Dining (7)
Overview
  • Excellent46%
  • Very good35%
  • Average10%
  • Poor6%
  • Terrible3%
Travellers talk about
“german shepherds”(12 reviews)
“the main street”(26 reviews)
“cable tv”(11 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Suites
Wheelchair Access
Laundry Service
2.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from US$40.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Panajachel hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "b06aa0b377f34fc2afddac60240082d8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":640663,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[57271131],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":40,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"b06aa0b377f34fc2afddac60240082d8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":40,"lowestMetaPrice":40,"additionalPartner":false,"highestMetaPriceDisplay":40,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":40,"lowestMetaPrice":40,"highestMetaPriceDisplay":40,"hotelName":"Hotel Utz Jay","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImIwNmFhMGIzNzdmMzRmYzJhZmRkYWM2MDI0MDA4MmQ4IiwiQUlLIjoiZDVkZmJkYWEyNjdlNDQ4ZmFlNTgxMTNmYzg3MTM2MjIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$40", "hasDates": true, "hacComplete": true, "contentIdMappings": {"57271131":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (256)Write a Review
Filter reviews
183 results
Traveller rating
87
64
13
12
7
Traveller type
Time of year
LanguageEnglish
More languages
87
64
13
12
7
Show reviews that mention
All reviewsgerman shepherdsthe main streetcable tvsecure propertybanana breadquiet streetlush gardenpurified waterplenty of hot waterscreened windowsnice deckprivate arealaundry servicewould stay here againthis lovely hotelperfect place to stayclose to town
FilterEnglish
Updating list...
1 - 5 of 183 reviews
Reviewed 6 days ago

Love this place. We only stayed one night but easily could have stayed more. Lovely courtyard with gardens and terraces and a tranquil break from busier Pana. Breakfast in the morning was great and appreciated the 12 pm checkout time. If we had stayed longer,...More

Thank Jackie S
Reviewed 2 weeks ago

Great place to stay in Panajachel. The hotel was conveniently located with beautiful grounds on a quiet street. The rooms were comfortable and nicely furnished, the hot water was great, and the individual porches added a very pleasant outside private area for us to enjoy....More

Thank Dick97386
Reviewed 3 weeks ago via mobile

The staff was wonderfully helpful in every regard. They got us an extension on our stay, made sure we had everything we needed in our room, and helped with finding a safe ATM in Panajachel. The room was really nice and I loved the private...More

Thank Michelle K
Reviewed 3 weeks ago

I stayed here with a group of 26 people from the USA to do some volunteer construction & dental work outside of Panajachel. This hotel accommodated us all including breakfast buffet we arramged for our work days. Wonderful staff & rooms. Breakfast service everyday. Drinking...More

Thank Diane P
Reviewed 3 November 2017

I have been staying at this Hotel since 2013. It is such a peaceful, relaxing hotel with excellent breakfasts and staff. It is off the main drag—Santander and affords more privacy and less street noise. Can’t go wrong by booking here!

Thank Kathy K
View more reviews
PreviousNext
12345637
About
Awards & Recognition
Travellers' Choice
2018 Winner
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Free Parking
Laundry Service
Shuttle Bus Service
Things to do
Restaurant
Details
Price range
US$47 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Panajachel
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$47 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Panajachel
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (110)
Room & Suite (60)
Dining (7)
Pool & Beach (1)
Questions & Answers
Ask a question
Maria Z
13 September 2017|
Answer
Response from DudesAdrift | Reviewed this property |
Lo siento, pero no trabajo con el hotel. Por favor contacte el hotel directamente.
0
Votes
Shiri_Sh_10
31 July 2016|
AnswerShow all 5 answers
Response from tasoleil | Reviewed this property |
The people at this hotel are very nice. If you would like the dogs put somewhere else, I'm sure they would respect that. I even forgot that they had dogs until you mentioned it. They were no problem for me, but if they... More
1
Vote
CarolTom41
30 June 2015|
AnswerShow all 3 answers
Response from Sara W | Reviewed this property |
Yes the take credit cards. VISA is the one most widely accepted in Guatemala.
0
Votes
PreviousNext
12
Room Tips
"I have stayed in 4 different rooms here and have enjoyed each one."
Read review
"The upper rooms have a nice view and are probably a bit quieter."
Read review
"There are some new accommodations, but I will always try to get into the older, garden area."
Read review
"Go for the luxury room, it's worth the exttra"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing