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Casa Dona Mercedes

47 reviews
Calle 13-42 6ta | Xela, Quetzaltenango 09001, Guatemala
Traveller (21)
Room & Suite (8)
Dining (2)
  • Excellent53%
  • Very good29%
  • Average14%
  • Poor2%
  • Terrible2%
23 Nov 2017
“Bit disappointing”
18 Jan 2017
“Great location, service!”
Free Wifi
Non-Smoking Rooms
All hotel details
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Reviews (47)Write a Review
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11 - 15 of 38 reviews
Reviewed 20 August 2014

For the cost, I would have rated Doña Mercedes five stars if not for the way they handled payment on a second visit. I was paying for the room and asked if it was better in dollars or quetzales. The woman working at the desk...More

3  Thank TravelerMarty
Reviewed 18 August 2014 via mobile

Best place to stay in while traveling in beautiful Xela. Amazing location, great rooms and the best kitchen I have ever seen in a hostel- includes a stove, a microwave, toaster oven, and a large variety of pot, pans, and everything else you will need....More

1  Thank Reut89
Reviewed 29 July 2014

We stayed at Casa Dona Mercedes for 10 days while attending Spanish language class. The location is excellent (2 blocks from central park and many restaurants). The house is extremely well kempt. The staff is attentive, polite and friendly. We highly recommend this house for...More

1  Thank albertmagh
Reviewed 6 March 2014

Doña Mercedes is a small hotel with a great location and pretty decent facilities. The room was tidy, bed comfortable and water and other services run well. The staff was rather silent so I could not judge them in detail, but all in all it...More

3  Thank RM00184
Reviewed 22 December 2013

A super quiet and comfortable place in Xela. We had done the Quetzaltrekkers hike to Tajumulco the night before and were exhausted, sore, and dirty. We needed a comfortable place to get cleaned up and rejuvenated. This was the place. I only wish breakfast or...More

2  Thank Ashley M
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Top amenities
Free High Speed Internet ( WiFi )
Price range
US$48 - US$49 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Price range
US$48 - US$49 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
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Traveller (21)
Room & Suite (8)
Dining (2)
Hotel & Grounds (10)
Bathroom (1)
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Room Tips
"Check out to see that the room isn't artificially scented"
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"If you are sensitive to noise, the rooms towards the back are quieter. Second floor rooms have private..."
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"The room on the second floor with private bath and lots of windows."
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"Some rooms can get noisy on weekends, so ask for a silent one if you get easily annoyed by street noise."
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