Latam Hotel Plaza Pradera Quetzaltenango
Avenida Las Americas 7-04 Zona 3 Plaza Pradera, Quetzaltenango 09001 Guatemala
Lowest prices for your stay
US$86
Free cancellation until 01/04/23
US$86
US$82
Free cancellation until 29/03/23
Booking.comUS$86
Priceline
TravelocityUS$86
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About
#1 of 32 hotels in Quetzaltenango
Location
Cleanliness
Service
Value
A modern 5 star hotel located in the commercial center La Pradera in the city of Quetzaltenango. It has 69 rooms of world-class service, restaurant, bar, gym, pool, meeting rooms, car rental, room service, parking, wifi throughout the property, mini market, laundry.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Car hire
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Vending machine
Poolside bar
Rooftop bar
Meeting rooms
Spa
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish
Location
53Somewhat walkable
Grade: 53 out of 100
24Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
Avenida Las Americas 7-04 Zona 3 Plaza Pradera, Quetzaltenango 09001 Guatemala
Getting there
Car HireSee all Quetzaltenango car hire
398Reviews2Q+A8Room tips
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parking lot was occupied always. The staffs are not good. They asked me to wait 3 pm because their check in hour is that. it is O.K. but they offered to early check in at 2:30 with lower grad room without notice. When I asked whether it is same grade room or not , they didn't reply to me and then the other lady came to me it is not same room but they are offering with goodwill . Without notice of changing the room to lower grade is good will for this hotel. When I complained what is goodwill, the other lady came to me and said it is same room. eventually I could take room over 3 pm. they didn't come to me until 3:10 and they just said they use take room when I went to the front desk even though I sit on the chair front of their desk. I think they offered with purpose and it was came from their management. Hotel is not bad but it is not good experience. I stayed in this hotel with very bad feeling.…
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Parking is not good. value is not bad. you can check in after 3 pm. No early checking with same...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Customer service was amazing by all staff especially Ricardo Cano who works in front desk. Room was extremely clean and comfortable. The restaurant service and the pool view was great. Will come again.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Latam Hotel, Director General at Latam Hotel Plaza Pradera Quetzaltenango
Responded 20 Aug 2022
Dear Mr Danny, Thank you very much for your visit, for us it was a real pleasure to serve you, we are very happy that your experience has been pleasant. We hope you come back soon, it will be a pleasure to serve you again and that you can enjoy all the services and attentions of Latam Hotel. Flora Castillo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s a good 3,5 star hotel, the best in Xela for sure. The rooms are well furnished and the hotel is really clean. The parking lot is a mess because is shared with Walmart. The breakfast is not good. The hotel is well located to several food places and a mall
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Date of stay: April 2022Trip type: Travelled on business
Room Tip: Don’t miss the parking entrance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Latam Hotel, General Manager at Latam Hotel Plaza Pradera Quetzaltenango
Responded 7 May 2022
Dear Mr. Grateron, Thank you very much for sharing your opinion and for your rating, they are very valuable to us. We are very happy that your experience in general has been pleasant, unfortunately the hotel building was built within the shopping center complex and a specific place was not allocated for exclusive hotel parking, which is why it must be shared with other businesses. We hope you visit us soon, it will be a pleasure to serve you again. Flora Castillo Gerente General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel has strict covid regulations in place and claims all rooms are disinfected and sanitized. When I arrived in my room, the first thing I wanted to do was wash my hands only to find no soap or any other toiletries. I had to call for some soap. As I was unpacking and organizing my things, I noticed some drink rings on the bedside table. I had some disinfecting wipes so I wiped them off and noticed that the white wipe was grey. I proceeded to wipe down all the surfaces - night stands, desk, dresser - and all the wipes were then totally grey. In the bathroom I noticed the toilet hadn't been properly cleaned and there was dirt and toothpaste on the light switch and wall around the light switch. I don't call that sanitized, let alone cleaned. It was rather disgusting. As I wanted to get to bed, I cleaned things myself with my sanitizing wipes and told the front desk the next morning. They offered to change my room but it would have been too much of a hassle. Other than that, as though that wasn't enough, the pillows were small and uncomfortable. The breakfast was very good but the dining area was very cold. The location of the hotel was excellent for shopping with Walmart and a large mall next door. Another mall and Cemaco were just across the highway, about a block away. As a Canadian I was also a bit surprised that there were no English speaking channels on the TV like other hotels I've stayed in in Guatemala.…
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Room Tip: Check your room closely before settling in to ensure it is clean.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Latam Hotel, General Manager at Latam Hotel Plaza Pradera Quetzaltenango
Responded 9 Aug 2021
Dear Angelhims50, Thank you very much for taking the time to rate us and share your experience with us during your visit. We are very sorry that this situation has arisen, since the processes that we take care of, such as cleaning, is one of the most important aspects for us and, especially in these times of pandemic, we reinforce them even more. Rest assured that immediate corrective actions were taken, we hope to have the opportunity to serve you the next time and to improve your impression of our services, making your experience 100% satisfactory. Additionally we are glad that the location, services and food have been to your liking. Flora Castillo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The check-in was very smooth, no problems encountered. The room was marvelous and pleasant. The breakfast area was large and has staff to assist with the sitting and to serve the coffee. Food was delicious with eggs to order and all kinds of additional snaks.
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from latamhotelxela, General Manager at Latam Hotel Plaza Pradera Quetzaltenango
Responded 9 Mar 2020
Dear 739luiss Thank you very much for taking the time to rate us and share your experience, we are very glad that your stay was pleasant and that you enjoyed the buffet breakfast. We hope you visit us soon, it will be a pleasure to serve you again. Flora Castillo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay was short, only one night, but the staff was very attentive. Ivan, helped with our bags and gave us great recommendations regarding the weather. Quetzaltenango is a great city to visit, or to use as a base of operations while discovering the “altiplano”, the highlands of Guatemala.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from latamhotelxela, General Manager at Latam Hotel Plaza Pradera Quetzaltenango
Responded 9 Mar 2020
Dear carlopF6911SH We very much appreciate your comment and we appreciate your rating is very helpful for us. We are very happy to know that you received quality care from our collaborators. We hope to have you back soon, it will be a pleasure to serve you again. Flora Castillo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Something comfortable is not too bad, nor is it said that the prices are a bit high, the price may change a little more so that any mid-level visitor can opt for a good luxury room and have a very comfortable time visiting
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote1 Save
Helpful
Response from latamhotelxela, General Manager at Latam Hotel Plaza Pradera Quetzaltenango
Responded 9 Mar 2020
Dear guest, Thank you very much for sharing your opinion and rating, both are very important to us. We are very happy that your stay has been pleasant, we hope you visit us soon, it will be a pleasure to serve you again. Flora Castillo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1. Hair was found on my bed, sheets and pillows, I reported it, they showed me another room, hair was found too, I went to my fathers room and also hair was on his bed, Osmar came to change the bedsheets(which he was very nice) he also found hair on the new sheet he was putting. 2. I stayed 3 nights which included breakfast, the first morning my wife, my dad and I went to get breakfast, the second day, we did not had time to have breakfast, but i wet muro the kitchen so they can give me fruit to go, the guy said is only to eat here, and I said I don’t have the time can you get me some fruit at least, he came with 1 to go plate and I told him we are 3 he said I’m only able to give you 1 we are making an exception, I said thanks and gave him back the fruit. The 3rd day we left early, I didn’t even want to humiliate myself by going to ask for a to go breakfast which was included in my stated for 3 guests, because I knew the answer. 3. Aisles outside of our rooms, were all dirty, door of our room and restroom grease, lipstick and fingerprints, bathrooms were not clean, fingerprints in the mirrors and some hairs. Shower curtain was never change prior or during our 3 nights stay, the curtain was smelly and I had to buy plastic sandals for my wife and I to take a shower. I don’t really understand why this is a 4 star hotel with all this issues, not only in my room but on my fathers room and the additional room the staff was offering us.…
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from latamhotelxela, General Manager at Latam Hotel Plaza Pradera Quetzaltenango
Responded 9 Mar 2020
Dear guest, Thank you very much for your rating and comments, both are very important to us. We will take into account each of your observations as they help us improve. Flora Castillo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel could be located anywhere in the world. No charm, but no harm. It is a very modern, clean and comfortable 4 star hotel. The location is great, not far from the city center (we decided to walk and it took about 30 minutes) and right in front of a shopping center. By the way, the visit to Xela was one of the highlights of our trip! Service was top (they were super accommodating and extremely nice). We had a problem with the room they first gave us and in exchange they upgraded us to a better room (but all of them are spacious and nice). I would not miss the breakfast- a perfect mix between a Guatemala cuisine and a continental buffet. The best breakfast of our stay in Guatemala!
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from latamhotelxela, Director General at Latam Hotel Plaza Pradera Quetzaltenango
Responded 10 Feb 2020
Dear Alis77_11 Thank you very much for such a good comment, and for your rating, it is very important for us. We are very glad that your experience at the hotel has been memorable. That the breakfast, rooms and the attention of the staff have met your expectations. We hope to have you back soon, it will be a pleasure to serve you. Flora Castillo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
While in Quetzaltenango, I stayed at this hotel and this was very nice location. Its in a great location and surrounded by mall and nice restaurants. It was clean and very quiet.This hotel is very nice and very close to the office
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Review collected in partnership with this hotel
Date of stay: November 2019Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Latam H, General Manager at Latam Hotel Plaza Pradera Quetzaltenango
Responded 9 Dec 2019
Dear Miss Harp Thank you very much for sharing your experience and qualification, both are very important to us. We are very glad that you enjoyed your visit. And that the location has been beneficial for your trip. Come back soon, it will be a pleasure to meet you again. Flora Castillo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$88 - US$135 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaWestern HighlandsQuetzaltenango DepartmentQuetzaltenango
NUMBER OF ROOMS
69
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Claim Your ListingLATAM HOTEL PLAZA PRADERA QUETZALTENANGO: UPDATED 2023 Reviews, Price Comparison and 123 Photos (Guatemala) - Tripadvisor
Frequently Asked Questions about Latam Hotel Plaza Pradera Quetzaltenango
Which popular attractions are close to Latam Hotel Plaza Pradera Quetzaltenango?
Nearby attractions include Museo del Ferrocarril de los Altos (1.1 km).
What are some of the property amenities at Latam Hotel Plaza Pradera Quetzaltenango?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Latam Hotel Plaza Pradera Quetzaltenango?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Latam Hotel Plaza Pradera Quetzaltenango?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Latam Hotel Plaza Pradera Quetzaltenango?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Latam Hotel Plaza Pradera Quetzaltenango?
Conveniently located restaurants include San Martin Bakery, Baviera Cafe II, and Tentazioni Restaurante.
Are there opportunities to exercise at Latam Hotel Plaza Pradera Quetzaltenango?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Latam Hotel Plaza Pradera Quetzaltenango?
Yes, dry cleaning and laundry service are offered to guests.
Does Latam Hotel Plaza Pradera Quetzaltenango offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Latam Hotel Plaza Pradera Quetzaltenango?
The staff speaks multiple languages, including English and Spanish.
Is Latam Hotel Plaza Pradera Quetzaltenango accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.