Stayex for a buisness trip Old and clean Gym falling apart without airconditioning When i asked for a tomato at breakfast i was told it is with extra payment Impossible to pay the bill the night before Towels are old and grey Coffee maker in the room but only one coffee capsule given The do give a bottle of water each day Impossible internet connection. Had to call tje front desk several times and get different activation codes
The restaurant is great. The waiters are awesome. Yolani and Rosalina has great customer service and was always very welcoming. Jose the supervisor is so welcoming and is always in such great spirits. The stay has been amazing and I will recommend it to anyone seeking a good experience.
We stayed at another very nice hotel across town and then came here to finish our vacation. This was our favorite hotel because the staff was very friendly, especially the restaurant staff. A guy named Jeyson was there every morning making sure service was A+. We hope to go back on our next trip. If you want to relax at the hotel this is an especially nice place because of pool and poolside sitting area and restaurant.
I spent an amazing 4 days at El Clarion. The rooms were very clean, the breakfast was delicious and lots of options to choose from. Even the server Adonay was very friendly and ensured our breakfast was great! Highly recommend this hotel, and look forward to staying here again very soon!
Yolani was our server in the restaurant. Even with a language barrier, she still got our orders correct and was an excellent server. I will definitely eat in the restaurant on my future visits to Honduras!
This is by far the worse experience that I have staying in this hotel from checking to check out . I way 3 1/2 hours so I can go in in the room worse that the room I booked was not even closed to be the one I pick I order room service by fix time ?? Took 2 hours to get there but I have to me a call . Customer service is terrible. Over price room . Would never stay in the hotel again
I have stayed in about different 6 hotels in Honduras and without exception the Clarion Real is the best. Some cost more, some cost less, but the service and the staff here are superb. When I asked for something sent to my room, the front desk said “Yes in five minutes”. Now we all know that could mean an hour. At The Clarion Real its was less than five minutes. The front desk remembered me and welcomed me by name. In the restaurant the waiter also remembered my name, where I prefer to sit and how I drink my coffee. Of note are Jose and Lenora. If that kind of attention matters to you – then this is the place. The rooms are great, the place is spotless and the location is perfect. Bottom line – these guys have got it right. Something the bigger chains could learn from.
I was staying here on a business trip. I am not fluent in Spanish and the staff was absolutely amazing!!! I definitely can’t wait to go back and bring my family! The rooms were very clean and beds were super cozy. The restaurants were fantastic and had great food. During the day was a very family friendly environment and in the evenings there was a night life at the hotel. It was really welcoming! Special thank you to Raul, Kevin, Esmelin, Jose, Manuel, Rosa & the security staff for being great!!!
The service was great, the executive menu was excellent, all the staff were great and treat me like family, the food was really tastefull, i definetley will recommend the hotel, i enjoyed my stay, i hope to visit it soon
Have been staying in junior suite at clarion from past 1.5 month and further 1.5 months to go. I must say executive floor service is sensational by Jose during morning and Baudilio during evening and They know what I wish to have n they always have it ready no need for me to remind them what more you can ask for it’s more like a home for me now. Perfect and recommended service against the price charged not to miss out the staff at the restaurant is splendid they there to serve best whatever you ask for thanks to Manuel. Last but not the least Angel & Diego from reservations I must say I didn’t regret by booking here for such long duration visit. hope it continues :)