Do NOT stay at this hotel. They host unruly parties with blasting music until 1am. They don’t care that paying guests can’t sleep. We called at 12am because we couldn’t sleep with the music. They said the music would stay blasting until 1 am. Their best “offer” was that we had to move ALL our recently unpacked things at this time so they would move us to a room with two small beds (we’re a married couple). The front desk person Kevin was rude, unhelpful, and condescending. You won’t be able to sleep if you stay at this hotel. Horrible experience.
By far the cleanest, friendliest, and most organized hotel in Tegu. I have stayed at the other big chain hotel in Tegu and it doesn’t come close. Especially the convenience of having the Multiplaza mall across the street; literally! The whole staff makes you feel at home with the class of service they provide especially Denis in the executive lounge! Denis went out of his way to make me feel better than if I was home. Never once he appear to be bothered by any ask that was asked of him. The executive lounge is great because you can order any food from any of the restaurants and Denis will have it brought up to the lounge if you’re like me who prefers a more private setting. Denis alone is worth the lounge upgrade! And the stunning views from the lounge!
We were privy to the intercontinental club with Daniel as our server. He was a phenomenal attendant and very on top of the drink service. Our table was cleared of empty bottles and plates before we knew it. Will for sure come back. Thanks, Daniel!
The awesome attention received from staff members made the experience outstanding. Special thanks to Denis at the Intercontinental Club Lounge and Hector at Concierge desk. Two exceptional performers. The food quality and comfortable rooms also stood out.
Denis in the Ambassador Lounge provides exceptional service. Courteous and friendly. Feel free to ask him for anything that may not be available on the 9th floor and he’ll ensure the staff bring it up. It has been a great experience during my stay!
My friend and I spent the night here and it was amazing. The night scene at the Hotel was good and security was visible. We felt extremely safe and we party all night. The rooms are exactly what you expect for staying at a US chain, and the breakfast was well worth it.
I was very pleased with my stay at the InterContinental Tegucigalpa Hotel--I'm a fan of InterContinental's in general and this hotel just reinforced why I like them so much. I was greeted by the friendly and very professional Luis (I believe?) who is the front desk manager. He was wonderful--and as an IHG Platinum member (loyalty has its rewards in this case) I was able to check in significantly early which was great as I had gotten to Tegucigalpa on an early flight from another Honduran city. The hotel is very nice looking, classically stylish without being too trendy or edgy. The rooms were great--I received a small upgrade which I appreciated (again, for being a Platinum Elite member with IHG). The beds are divine, the bathroom seemed recently remodeled and had lovely white marble. Great shower pressure and temperature. Air conditioning worked perfectly and I loved the usual brand standard toiletries. The only thing I didn't care for with the room was that the towels seemed a bit thin and worn out. Need to be replaced more often (in my opinion) to keep up with the expectations of a luxury hotel. I used the hotel "Instant Service" feature to arrange a driver/guide to the nearby historic city of Comayagua. Gabriel Reyes was very professional and friendly. I'm glad the hotel has these partners lined up for clients. I also really appreciated the hotel's location which is right across (directly across) from the Multiplaza mall which has great stores and some decent restaurants including TGI Friday's if you're American like me and looking for a "taste of home". I will say that the only fairly low point for the InterContinental is two things--one, the breakfast (a la carte) at the Market Restaurant wasn't very good--very poor quality cappuchino which seemed like it was made from a machine using water. The breakfast food in general wasn't very appetizing and the service from the waitress was poor. Lastly, the hotel has a pool and mentions it a lot on their Instagram account but it's really just a "decoration pool" as it's small and surrounded by the hotel's bars and restaurants so you would certainly not have any privacy. The pool set up at the InterContinental Hotel in Guatemala City is much better. (Larger and has privacy.) Nonetheless, the InterContinental Hotel Tegucigalpa was great--and I'd highly recommend it and would be very happy to return!…
I stay here twice a year for one week at a time. The staff from top to bottom is first class and all very professional. I highly recommend this place when visiting Honduras for business or pleasure. The food here is most excellent with a great variety available for all taste. The nighttime is often filled with first class entertainment out around a recently remodeled pool and bar area. Whether it’s a live band or a DJ, the vibe is always spectacular.
I’ve been coming to the Intercontinental Hotel regularly for more than 5 years. Elegant, well managed property. The service is outstanding and thrives on making you feel at home. Dennis is magnificent in the Lounge!!
I don't know that I'd rate this hotel a 5-star hotel by US standards, but it's definitely an elegant and comfortable 4-star hotel. I stayed here after New Year's to unwind and it was wonderful. Modern, beautiful , and well-appointed rooms. The lobby is gorgeous with high vaulted ceilings, marble tile floor and columns, and elegant decor. The room was spacious with a chaise lounge sofa and king bed. The bed was soft and the pillows varied in size and fill. The thermostat and Wi-Fi worked well. (Have the desk receptionist connect your phone to the main wifi, not the guest room wifi). The bathroom was a decent size and the tub deep enough to actually soak in. The towels were large, but a bit rough as fabric softener is not commonly used in Central America. I liked the toiletries. A large window overlooked the street below, the entrance to the upscale Multiplaza Mall, and the city and hills in the background. There are 2 sets of pull curtains - sheer, and heavy drapes that sufficiently darken the room. The flat screen TV had some channels in English and HBO. The carpeting in the hall and room (which could use a shampoo) kept the hotel pretty quiet. I could hear a TV sometimes, but that's about it. The maids chatted and called to each other quite a bit in the mornings. I did not eat at the restaurant or market café, but I did order room service a few times. While the menu was limited, the service was prompt, the food was good, and the bill was quite reasonable. I had drinks at the pool bar and enjoyed the upbeat music and ambience. All staff members were extremely polite and helpful. The room had a coffee station and a mini- fridge, though the fridge was not very cold and could not be adjusted. It would have been nice to have had a microwave. Be sure to use the DO NOT DISTURB sign if you intend to sleep in. Otherwise, the diligent maids will enter your room a few times in the morning. My keys kept getting demagnetized, but that's not a big deal with a 24hr desk. Just a minor annoyance. I thought it was a tad pricey. I'm sure it was more expensive because it was right after New Year's and last-minute, but breakfast was not included, which is odd because I usually have that perk as a frequent traveler. When I extended my stay an extra day, they quoted me almost $300 for a Monday night, and I could hear the record scratch. Say what?? Then she quickly backtracked and asked, "Is it only one person?" And then quoted me $150 with breakfast included. Hmm. But everything was on the up and up, including the room bill and room service bill. The hotel taxi to the airport 20 min away (without traffic) is $15, but I paid it because there weren't any Ubers available at 5am and the hotel taxi was on site. (An Uber would've cost about $8). Despite the mall across the street, this area was quiet and safe. However, it's not located near any tourist sites. The museums, churches, and historic sites are downtown, just outside of walking distance. With traffic, it takes about 20 minutes in an Uber to reach downtown. **Travel Note: If you don't speak Spanish, I don't recommend you stay downtown. Unless you're a seasoned traveler, it can be dangerous. Walking around during the day is fine as long as you're wary and avoid alleys and isolated areas, but do not be out on the streets past 5pm downtown. …