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Hotel Indigo Athens-University area

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#3 of 22 Hotels in Athens
Certificate of Excellence
GreenLeadersGold level
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Hotel Indigo Athens-University area
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472 Reviews from our TripAdvisor Community

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Showing 466: English reviews
High Point, North Carolina, United States
Reviewed 7 June 2015

Hotel was basically clean...but that ended the good things. Staff outright lied to us about coming upstairs to correct an internet problem. They never showed up...I had to call back downstairs after about 20 minutes. Their internet only worked for about 15 minutes from check in to check out. They blamed it on their third party provider -- typical "it's...

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Helpful?
3Thank Bob F
HotelIndigoAthens, Guest Relations Manager at Hotel Indigo Athens-University area, responded to this review

Dear Bob F. Thank you for your review. I was dismayed to read about the negative experiences you had during your stay. Unfortunately, bad things do happen from time to time and we do try to alleviate our guests' concerns during those times. I'm sorry to hear that the WiFi was down during your visit. We do want to offer...

Raleigh, North Carolina
Reviewed 4 June 2015

This hotel has a very cool atmosphere, eclectic, a little trendy and love that it is LEED Gold certified. A large amount of my family stayed the weekend of 5/29/15 for a wedding and while we were mostly satisfied and impressed with the hotel's appearance, we did have some issues. Several of us requested early check-ins and they were granted...

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1Thank miles1979
HotelIndigoAthens, Guest Relations Manager at Hotel Indigo Athens-University area, responded to this review

Dear miles1979, Thank you for your review. I was dismayed to learn about the issues with housekeeping you experienced during your stay. I have shared your review with our Housekeeping staff and our General Manager. We would like to sincerely apologize for our lack of care during your stay. We believe we've found the root for this apathy and have...

Atlanta, Georgia
Reviewed 3 June 2015 via mobile

After trying most of the hotels in Athens, I finally food the perfect spot for a business or even leasure trip. From the bar area to the Jittery Joe's coffee shop inside the hotel and walking distance to restaurants, only positive comments to make. BTW, the rooms are big and airy in a very contemporary style.

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Helpful?
Thank Sydneypoo
HotelIndigoAthens, Guest Relations Manager at Hotel Indigo Athens-University area, responded to this review

Dear Sydneypoo, Such a great review! I was thrilled to read it and share it among the staff. Thank you for taking time to give us that shout out. We're so glad you enjoyed your time with us and hope you'll come back again soon. We would love a chance to take care of you again. Ryan Crenshaw Guest Relations

Los Angeles, California
Reviewed 31 May 2015

I recently stayed at the hotel for one night and was very impressed with the quality of the place. It is modern and clean and the staff were great. I went down to the bar for a late dinner and though the bartender was suddenly swamped, she kept everyone happy and even gave me a free drink for the wait....

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Helpful?
Thank Conrad H H
HotelIndigoAthens, Guest Relations Manager at Hotel Indigo Athens-University area, responded to this review

Dear Conrad H H, I was blown away by your review! Thank you so much for saying such nice things. We always try to exceed expectations while giving you the best hotel experience in the Classic City. I am definitely placing your review in front of the Food & Beverage Director's eyes so he can share it with his bar...

Reviewed 26 May 2015

Great hotel ! The staff was attentive and the food was very good. I was surprised at the size of the rooms, very big and inviting.The meeting space was amazing although cell reception bad in that area. Loved walking distance to local Rest and Bars.

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Helpful?
Thank Tina B
HotelIndigoAthens, Guest Relations Manager at Hotel Indigo Athens-University area, responded to this review

Dear Tina B, Thank you for your review! We hope you had a great time with us and in the Classic City. The comfort and safety of our guests is priority #1 with us and we're thrilled you got to relax and have a pleasant stay. We hope to take care of you again real soon. Ryan Crenshaw Guest Relations

Los Angeles, California
Reviewed 26 May 2015

Hotel Indigo Athens is amazing. The staff is beyond compare, especially Abby, Ryan, and Katie. The location is perfect. The rooms are so comfortable and gorgeous I want to buy the whole set up for my home. In short, this is the one of the most inspiring hotels I've ever visited and the ONLY place I will stay in Athens....

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1Thank jinxturner
HotelIndigoAthens, Guest Relations Manager at Hotel Indigo Athens-University area, responded to this review

Dear jinxturner, Aw, we love you too! Thank you for taking the time out of your busy, coast-hopping schedule to write us up on Tripadvisor. Thank you for such a positive review! We miss you already and look forward to having you back in house real soon. Ryan Crenshaw Guest Relations

Guadalajara, Mexico
Reviewed 25 May 2015

I visit this hotel because I went to attend a team meeting and everything was just excellent. The food was very good, my room was clean and modernly designed. The great ambiance was distinctive even in the meetings rooms. I wouldn't hesitate to book here in any other time.

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Helpful?
Thank vsestrada
HotelIndigoAthens, Guest Relations Manager at Hotel Indigo Athens-University area, responded to this review

Dear vsestrada, Thank you for your review. I hope your meeting went well. We love hosting big groups like your because we really get a chance to impress a large group of people at the same time. I'm glad your stay was enjoyable and we look forward to hosting your next meeting! Ryan Crenshaw Guest Relations

Atlanta, Georgia
Reviewed 22 May 2015

A couple of days of great ambiance and service. What a way to spend an IHG conference in this hotel!!! Superb, is the quality of the people who work here! Thanks for your attentions and considerations. You are one of a kind!!! :)

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Helpful?
Thank Michellemybell87
HotelIndigoAthens, Guest Relations Manager at Hotel Indigo Athens-University area, responded to this review

Dear Michellemybell87, First off, what a great nick you have! It's hard not to sing it out loud. We are beyond thrilled you guys had such a great time on your retreat. Isn't if great to get out of the office and into a more relaxing space for a change? We think so too! I'm glad you guys enjoyed yourself...

Chicago, Illinois
Reviewed 22 May 2015

Terrific property. One of the nicest I've seen in a while. And I work in the lodging industry. Great staff/service. Generous room size and great meeting venue. Only feedback would be to improve cell phone reception in lower level of hotel. Otherwise, wouldn't change a thing.

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Helpful?
Thank davidbradfordbryan
HotelIndigoAthens, Guest Relations Manager at Hotel Indigo Athens-University area, responded to this review

Dear davidbradfordbryan, Thank you for your great review! I'm so glad your group had a blast with us all week. You guys were such a treat to take care of. I will pass along your comments about cell service to our team of engineers to address your concerns. We look forward to having you stay with us again real soon....

NY
Reviewed 22 May 2015

Great hotel, very clean, modern and staff was very attentive. Hotel was in a great location, I would recommend this hotel to friends and family. I will definitely stay at Hotel Indigo my next trip to Athens.

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Helpful?
Thank wseabrook
HotelIndigoAthens, Guest Relations Manager at Hotel Indigo Athens-University area, responded to this review

Dear Wseabrook, We hope you do too! We were very fortunate to have you and your group stay with us this past week. Our staff works hard to deliver a professional and courteous experience you rightfully deserve. Glad to hear we exceeded your expectations. We hope to see you again real soon! Ryan Crenshaw Guest Relations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
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Additional Information about Hotel Indigo Athens-University area

Address: 500 College Ave, Athens, GA 30601
Region: United States > Georgia > Athens
Price Range: $214 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Athens-University area 3.5*
Number of rooms: 130
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Hotel Style:
#1 Green Hotel in Athens
#2 Romantic Hotel in Athens
#2 Business Hotel in Athens
#6 Family Hotel in Athens
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Athens-University area staff and other travellers.
4 questions
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Atlanta, Georgia
Mount Dora, Florida
Newnan
over a year ago
Raleigh, North Carolina

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Questions? Get answers from Hotel Indigo Athens-University area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book this hotel poor customer service to loyal customers.”
 of 5 bubbles BobB708, 24 Feb 2017 | Read review
“If you prefer extremely firm mattresses, you may like this hotel. And I mean extremely firm!”
 of 5 bubbles N9517BBgregm, 15 Jan 2017 | Read review
“Penthouse level is fantastic.”
 of 5 bubbles Jlhbranni, 4 Dec 2016 | Read review
“I was on the 3rd floor and it was quiet.”
 of 5 bubbles h0kie, 16 Sep 2016 | Read review
“Given it's location and general lack of views, just about any room would likely be alright.”
 of 5 bubbles EvenlyOpinionated, 27 Aug 2016 | Read review
5 of 5