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BEST WESTERN Athens

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#12 of 23 Hotels in Athens
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BEST WESTERN Athens
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342 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Washington, North Carolina
Reviewed 16 December 2016

OK, the positive: 1. good water pressure in the shower. 2. clean sheets. 3. (Most important) Pet friendly. Negative: 1. There for 3 nights and no wi fi til last night there, and reported to front desk 3 times. 2. Front desk; college students who seemed very intimidated by any approach or feedback. Previous yrs desk reception was more professional....

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1Thank mcrba
TrippMoore170, General Manager at BEST WESTERN Athens, responded to this review

I'm deeply sorry to hear about your most recent stay with us, mcrba. This is not the norm for us. I'm glad we were at least able to provide you with clean sheets and a room for yourself and your furry companion. I am personally attending to each issue you mentioned so that it does not happen with our other...

Reviewed 5 December 2016

They're under construction but that didn't bother me since the rooms aren't under construction. It's a new building they're erecting. The beds were incredibly comfortable and the service was impeccable

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Thank Ernesto T
TrippMoore170, General Manager at BEST WESTERN Athens, responded to this review

We appreciate your kind review! We thank you for bearing with us while we expand. We hope to see you again soon!

Perkins, United States
Reviewed 23 November 2016

5 Star. The rooms were clean, smelled good to. The beds were fresh and cozy. There were some work being done on the place but nothing that got in our way. The only issue we did have was with the parking. Had to walk so far to get to and from the room. The staff was nice. I would consider...

Review collected in partnership with Best Western
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Thank L7604QWlisat
TrippMoore170, General Manager at BEST WESTERN Athens, responded to this review

Thank you for your kind words, L7604QWlisat! It makes me happy to know that our team was able to provide you with a restful night's sleep. I also want to say thanks for understanding that we are undergoing major renovations. We hope you'll stay with us next time you're in town! You're always welcome here.

Georgia Coast, Georgia
Reviewed 27 October 2016

I am basing this review solely off customer service from the manager, Tripp. There was a booking mishap between hotels.com and Best Western. Tripp called me and attempted to rectify the situation. We went back and forth a few times but ultimately he upheld and compensated us for the mix up. We ultimately had to cancel our reservation due to...

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Thank KOwens269
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

KOwens269, I want to personally thank you for your glowing review. I would have hated for you to show up to our property just to find out that you didn't have a place to stay. Needless to say, I felt as if I had an obligation to rectify this situation since it involved our property. Give us a call next...

Montreal, Canada
Reviewed 25 October 2016

The room was between shabby and sordid ( a heavily stained armchair and chipped paint everywhere). The bed was comfortable. The breakfast was adequate. The staff were friendly. As you have to walk to the street and up the hill to have breakfast a shortcut from the motel to the front desk would be very helpful, especially in bad weather.

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3Thank travellingsenior2016
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

I appreciate your feedback, travellingsenior2016. I would like to express my condolences regarding the issues you experienced in your room. As for the breakfast location, it is only temporary while we expand our property. Soon there will not be a small hike to the front lobby from the rooms. We hope to see you again!

Cutler Bay, United States
Reviewed 23 October 2016

Part of the hotel is under construction. A new tower is being built where it appeared the pool and other amenities used to be. The rooms were about a block away from the office. We were greeted by an unfriendly person who asked us nothing. After putting all of our luggage into our room, we found that the toilet did...

Review collected in partnership with Best Western
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2Thank Margaret S
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

Thank you for the feedback, Margaret S! I'm truly sorry about the subpar experience you had at our hotel. I promise you this is not the norm. The major renovations we are undergoing have caused us many problems and believe me, we can't wait for it to be done with. We hope you'll give us another chance in the future....

Olrando
Reviewed 20 October 2016

Nothing like spending $499 a night in a soon-to-be demolished filthy, outdated dump of a hotel room. Best Western should be ashamed of themselves. This may do it for me as far as the brand is concerned. I get that chains jack up the price for football weekends but this is just wrong. They have clearly just let this place...

Review collected in partnership with Best Western
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2Thank 625chandrap
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

625chandrap, I understand your frustration. Unfortunately, the rate reflected what the demand was in Athens the night you were here. This is not our usual rate. Being in an SEC college town on the night of the biggest game one would expect the rate to go up. Granted, it was much higher than you expected. Also, on our website, it...

Savannah, Georgia
Reviewed 16 October 2016 via mobile

Got a room at the last minute for UGA game. Knew it was a motel and was alright with that. Room had an odor, but not too bad. Obviously renovated recently which was nice. Walking around the property due to construction is not great, but understandable. There are nicer places in Athens, but the this was good for the price.

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Thank Peepye
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

Thank you for your review, Peepye! I also want to thank you for understanding that we are undergoing renovations which can cause certain issues, such as the location of the breakfast. Give us a call anytime you're in town; there's always room for you here!

Lawrenceburg, Indiana
Reviewed 13 October 2016

We recently stayed at the best western hotel in Athens, Georgia, on our way to Navarre, Florida. Hotel rooms were at a premium due to the hurricane in Florida. Our room was newly refurbished, clean and comfortable. The price was more than fair and the employees could not have been nicer. We enjoyed the complimentary breakfast the next morning. We...

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Thank Billie H
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

Your review has made my day, Billie H! I'm happy to know that we were able to provide you with a place to stay during your time of need. And I'm pleased to know that our ongoing renovations didn't hamper the quality of your stay. If you ever find yourself in the Classic City, give us a call! We've always...

Reviewed 9 October 2016 via mobile

We could not make it to our reservations at the Hotel this past weekend due to Hurricane Matthew. We had sudden plan changes as the Hurricane hit due to family, etc. We called recently because we were charged for 2 nights. When we called we were told "Well we have to make our money." Seriously? We get that but when...

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2Thank Kristin S
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

I'm sorry you had such a negative experience, Kristin S. I understand your frustration. Sometimes booking through a third party website can get hairy, since their main priority is making money and not customer service. Give us a call directly next time and we can better help you.

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The Best Western Athens is conveniently located near the beautiful University of Georgia Campus and is a proud member of Coach Mark Richt's UGA Football Dawg family. The hotel is surrounded by Pre-Civil War Antebellum homes which now serve as boutique shops, as well as UGA sorority and fraternity houses. Conveniently located less than a mile away, you will find the Athens Downtown shopping area which includes musical night life, and award winning restaurants. For passing travelers, the Best Western motel is conveniently located located near 441 North and South, with a staff ready to assist with any traveling questions. Make sure to stop by the world-famous Varsity Restaurant located right across the street! Best Western Athens is pleased to announce that we are now under construction on our new tower that will sit just off of historic Milledge Avenue. With this project, we will become a Best Western Plus upon completion. In the tower, we will be adding 55 guest rooms that will be interior corridor and 100% smoke free. All guests will have access to a hot complimentary breakfast every morning- next to this breakfast area will be meeting space that can host all kinds of events from wedding parties to business meetings. Guests will also have access to a 600 square foot workout facility as well as a spa to relax in during their free time. All rooms come with free Wi-Fi of course, and access to a business center that can be utilized to print documents if necessary. The future looks bright for us here at Best Western Athens! ... more   less 

Additional Information about BEST WESTERN Athens

Address: 170 North Milledge Ave., Corner of Broad St. and Milledge Ave., Athens, GA 30601-3802
Region: United States > Georgia > Athens
Price Range: $91 - $637 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Athens 2.5*
Number of rooms: 70
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Also Known As:
Best Western Athens Hotel Athens
Best Western Colonial Hotel
Athens Best Western
Hotel Style:
#2 Green Hotel in Athens
#7 Business Hotel in Athens
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Athens staff and other travellers.
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Questions? Get answers from BEST WESTERN Athens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the construction - if that exists”
bklynbiker, 17 Apr 2017 | Read review
“All rooms open to the outside.”
Oaklnfan, 26 Mar 2017 | Read review
“Rooms open to parking lot.”
jvcs, 19 Feb 2017 | Read review
“I have found all the rooms to be equally good”
malikw491, 29 Dec 2016 | Read review
“Don't choose any until remodeling is completed.”
mcrba, 15 Dec 2016 | Read review
5 of 5