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Courtyard Athens Downtown

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Courtyard Athens Downtown
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151 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Chattanooga, Tennessee
Reviewed yesterday NEW

We had outstanding service from Allie, who was delightful, well-informed, and very helpful with Athens restaurant information. She was absolutely great. We also had an interaction with housekeeping due to some confusion about our checkout and I must also say that DeLisa was super gracious and kind. The staff in general were most pleasant. This is an unusual Courtyard. It...

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Helpful?
Thank JasonGoes
Rochester, New York
Reviewed 4 days ago NEW

from the minute we walked into the door, we were treated like guests! Maranda was our personal host and did everything to make us feel special. She gave us coffee, a charger for our phone, suggestions for lunch, and provided amazing service.Everyone at the hotel went out of their way to be friendly and accommodating!!!!

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Helpful?
Thank shiragoldberg18
CYAthensGM, General Manager at Courtyard Athens Downtown, responded to this review

Thank you for taking the time to tell us about your experience at the Courtyard by Marriott Athens. We very much appreciate your comments regarding your stay. Maranda is great, I will personal let her know how awesome she was in helping you.

Franklin, Tennessee
Reviewed 3 weeks ago

Several positives and negatives of our one night stay here. First of all, this is not your typical Courtyard property, as mentioned in previous posts. It is very dated, some rooms have access from the outside parking lot, others from inside, I feel like this was once another hotel that was bought by Marriott and refurbished but I don't know...

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Helpful?
Thank Kim T
CYAthensGM, General Manager at Courtyard Athens Downtown, responded to this review

Dear Kim At the Courtyard by Marriott Athens, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us I want to apologize for the issue you had at the hotel and to let you know the area is completely safe. As far as the odor Please rest assured that we are...

Marietta, Ga
Reviewed 4 weeks ago

We spent the night on Friday, November 4, 2016, and was appalled at the mustiness of the room and the overall hotel. The bathroom electrical fixtures were absolutely filthy, and had not been cleaned in months/years. The light switch was almost black at the bottom as well as the electrical outlet fixture. All of our electrical chargers fell out of...

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Helpful?
Thank jjh321
CYAthensGM, General Manager at Courtyard Athens Downtown, responded to this review

Dear jjh321 Thank you for taking the time to tell us about your experience at the Courtyard by Marriott Athens. I am so sorry that your experience with us did not meet your expectations; please allow me to express my sincerest apologies. At the Courtyard by Marriott Athens, we strive to provide a superior service experience for every customer; therefore...

Atlanta, Georgia
Reviewed 25 October 2016

I have stayed twice at this location, and it may be my last. Of any Marriott property, this one is the least representative of the brand. It is musty, dusty, dirty smelling. I attributed this during my first stay to it being winter and just after football season. Now it is fall (and still in football season). I don't know...

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Helpful?
1Thank ATLtraveler766
CYAthensGM, General Manager at Courtyard Athens Downtown, responded to this review

Dear MITCHELL, Thank you for taking the time to share your recent experience at the Courtyard Athens Downtown with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this...

Atlanta, Georgia
Reviewed 15 October 2016

Went for a teacher meeting for 2 days. The staff there was great. I would highly recommend this hotel for leisure or business. A big shout out to Jerreca. My room card did not work when I told her about it she apologized and gave us a complimentary breakfast .

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Helpful?
Thank Missrx7
CYAthensGM, General Manager at Courtyard Athens Downtown, responded to this review

Thank you for choosing The Courtyard by Marriott Athens for your recent stay. I do apologize about your room card not working, Glad to know my staff took good care of you, How was the breakfast?

Santa Cruz, California
Reviewed 14 October 2016 via mobile

Came into town for a conference and stayed here. Very quiet, clean. The front desk people were very helpful. The computers downstairs were not communicating with the printer, but tge woman at the front desk printed the documents I needed for me. The ac actually worked as well. Bar downstairs with some food available, though the hotel is steps away...

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Helpful?
Thank Jason K
CYAthensGM, General Manager at Courtyard Athens Downtown, responded to this review

Just a note of thanks for allowing us to serve as your host during your stay, we trust that your visit was enjoyable and productive while at our hotel. As General Manager, I value your feedback concerning your stay with us. If at any time you were not happy with any area such as cleanliness, maintenance and upkeep of our...

Bristol, Tennessee
Reviewed 10 October 2016

I stayed at the Courtyard during a football weekend. There are many great aspects of this hotel. First, it has a great location. I did not move my car one time. It is an easy walk to downtown, the campus and the stadium. Second, the employees are very nice. Each employee that I encountered was extremely helpful and cheerful. The...

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Helpful?
Thank Kim W
CYAthensGM, General Manager at Courtyard Athens Downtown, responded to this review

Dear Kim Thank you for taking the time to tell us about your experience at the Courtyard by Marriott Athens. I am so sorry that your experience with us did not meet your expectations; please allow me to express my sincerest apologies. At the Courtyard by Marriott Athens, we strive to provide a superior service experience for every customer; therefore...

Boston, Massachusetts
Reviewed 5 October 2016 via mobile

If you have to stay in Athens this is one of the better options but as Courtyards go this is pretty lame. We arrived after a long 16 hour day only to find that like a previous reviewer our tub didn't drain. We were switched to another room which required repacking, etc. One would think housekeeping would know whether the...

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Helpful?
Thank barinr
CYAthensGM, General Manager at Courtyard Athens Downtown, responded to this review

Thank you for taking the time to tell us about your experience at the Courtyard by Marriott Athens. I am so sorry that your experience with us did not meet your expectations; please allow me to express my sincerest apologies. At the Courtyard by Marriott Athens, we strive to provide a superior service experience for every customer; therefore your feedback...

Reviewed 29 September 2016 via mobile

Location is very convenient. Stayed in room 225. Carpet is filthy, tub drain is broken, scent of air freshener is very strong, and light leaks under door and around the curtains. All signs of a facility in dire need of renovation. In this condition, the hotel isn't a good value compared to similar classes and brands with newer facilities. I...

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Helpful?
Thank Gumball4
CYAthensGM, General Manager at Courtyard Athens Downtown, responded to this review

At the Courtyard by Marriott Athens, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us I do apologize about the drain not working correctly for you. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Athens Downtown

Address: 166 N Finley St, Athens, GA 30601-2520 (Formerly Courtyard by Marriott Athens Downtown)
Region: United States > Georgia > Athens
Price Range: $149 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Athens Downtown 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Courtyard By Marriott Athens Downtown Hotel Athens
Athens Courtyard
Athens Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Athens Downtown staff and other travellers.
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Arnoldsville, Georgia

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Questions? Get answers from Courtyard Athens Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like the 3rd floor rooms better, but the elevator is oddly situated.”
 of 5 bubbles JasonGoes, 6 Dec 2016 | Read review
“Ask for inside access”
 of 5 bubbles KimT165, 11 Nov 2016 | Read review
“Any room is a great good. Just depend if you want a ground floor or upper room”
 of 5 bubbles Missrx7, 14 Oct 2016 | Read review
“Ask for one bu the pool.”
 of 5 bubbles Tomasi1949, 27 Jul 2016 | Read review
“could not tell if any rooms would be better than others.”
 of 5 bubbles gaylordm, 17 Jun 2016 | Read review
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