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The staff was very helpful getting me checked in after a very trying trip and late arrival. Huge room. Walk in closet. Full size refrigerator. Clean and well maintained. The downtown nightlife is easily accessed from here.
First of all, let me say that the rooms at this hotel are just magnificent, total comfort and cleanliness. The breakfast area is spacious, the breakfast offerings are more than a gracious plenty. The gated parking lots really give a sense of real security.
1 Thank Wmjackson
Response from Deborah S, General Manager at Holiday Inn Express Augusta DowntownResponded 27 November 2017
Mr. Jackson, Wow - this review just about made Tabatha and I cry. Thank you so much for your kind and uplifting words, they came at just the right time for us. I can tell you that the hospitality business is our true calling, I...More
We've stayed at many Holiday Inn Express hotels, but HIE Augusta Downtown was absolutely beautiful. The location was convenient, the hotel itself was clean and really prettily decorated, the room was immaculate and ample size, the king size bed was luxuriously comfortable, the WiFi worked...More
I had to have outpatient surgery in Augusta recently and was required to stay for several nights.
Asst General Manager, Tabitha McDaniel, worked with me to arrange a handicap accessible room that would work for me with lower beds and a roll in shower.
We rented a room for my groomsmen and myself to get ready and for me and my bride to return to after the wedding. Immaculately clean and very roomy. We had no problem getting ready for the big day with separate bedroom, lounge, kitchen, closet,...More