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Sheraton Augusta Hotel

Traveller (29)
Room & Suite (26)
Dining (9)
Hotel website
1069 Stevens Creek Road, Augusta, GA 30907-3203 See on map
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
3.5 Star accommodation
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30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (280)
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All reviewsclub levelfrench doorsstarbucks coffeeroom servicenice hotelfifth floorpet feebottled waterwashington roadother hotelsbathroom doorfree breakfastoutdoor poolcheck in was easydunkin donutsrestaurants and shoppingfront desk staff
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1 - 5 of 277 reviews
Reviewed 5 days ago via mobile

Stayed here a few nights during hurricane evacuation. Decent club level area and was nice to have a restaurant and bar on premises. Great location. Indoor outdoor pool and decent workout room. Staff however at front desk needs to work on their friendliness. Little attitudes...More

Thank Vgyu
Response from Kat J, General Manager at Sheraton Augusta HotelResponded 3 days ago

Thank you for your review and letting us know pro's and con's. We want our guests to experience genuine friendliness and appreciation from the minute they enter the building. I apologize that is not what you encountered. Thank you for letting us know. I hope...More

Hotel's Favourite
Reviewed 19 April 2018 via mobile

Great stay. The ENTIRE hotel staff was courteous, friendly, and made you feel at home. That's why we love Sheraton. Room comfortable, breakfast hot and tasty. Need to trim tree in front of Sheraton sign out front. Can't see sign.More

Thank Peggy R
Response from Kat J, General Manager at Sheraton Augusta HotelResponded 8 May 2018

Thank you so much for the glowing review... and you are why we love our guests and working at the Sheraton. Thank you for your loyalty to our great brand. We hope you will be back soon. Thank you for letting us know about the...More

Reviewed 1 week ago

I called to make arrangements for a friend that is traveling to FL to avoid Hurricane Florence. Julissa at the front desk took my phone call at 10:55PM (5 minutes before the end of her shift). She was so sweet and professional and was so...More

Thank Brittany N
Response from Kat J, General Manager at Sheraton Augusta HotelResponded 6 days ago

thank you so much for taking the time to write a review. We are glad Jelisa could do her part in making this difficult time that much easier. We hope both you and your friend will be able to come visit the Sheraton Augusta soon...More

Reviewed 3 weeks ago

While the Sheraton Augusta Hotel is a great location, I'd have to say that it is quite shopworn and in need of a deep clean!!! I stayed in this hotel back in 2013 and 2014 and was impressed at those times. This visit, however, left...More

Thank Angela N
Response from Kat J, General Manager at Sheraton Augusta HotelResponded 6 days ago

Thank you for taking time to complete such a detailed review of our hotel. Please know that we take these comments serious and will use them to train or make changes so that we can better deliver an exceptional experience for others in the future....More

Reviewed 4 weeks ago via mobile

Staff is pleasant! Bartender to ask for : Roberta ! Great personality And also ask for the club lounge ! Only problem I had was with my key not working several times , rather than that all great ! Will be backMore

Thank keilacolemanrr
Response from Kat J, General Manager at Sheraton Augusta HotelResponded 6 days ago

Thank you for letting us know the great comments as well as what we need to correct. We will get those keys looked at so that your next visit you will not experience the same issue. We look forward to your return! Thank you for...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Shuttle Bus Service
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Hot Tub
Price range
US$117 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Augusta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$117 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Augusta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Traveller (29)
Room & Suite (26)
Dining (9)
Pool & Beach (2)
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Questions & Answers
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Sherry H
2 October 2016|
AnswerShow all 3 answers
Response from Kat J | Property representative |
40 pounds
7 January 2015|
AnswerShow all 2 answers
Response from jhinson2457 | Reviewed this property |
The Club floor has your basic sodas, waters, and juices available 24/7. Breakfast is a hot typical breakfast. Man all snacks throughout day (various snack bars, healthy stuff). In the evening they put out assorted hors... More
Room Tips
"Ask for 5th floor level"
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"If anything is wrong with your room, find a new hotel quickly."
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"Club Level"
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"the two queen bed room is very roomy."
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