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Holiday Inn Express Augusta North

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Holiday Inn Express Augusta North
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133 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Reviewed 25 July 2016 via mobile

I read several reviews on most hotels in the Augusta area before deciding on this one. We were in town to visit family and knew we wouldn't spend much time in the hotel but we wanted somewhere nice. I was greeted promptly walking in by a friendly desk staff. I could immediately tell that they enjoyed their jobs, that makes...

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Helpful?
Thank jfarrar1981
Management response:

Wow! Thank you so much for taking the time to give such detailed feedback about your most recent experience. Its great knowing that you and your family enjoyed our breakfast options and even better knowing that you plan to return to our hotel on your next visit to Augusta. We are looking forward to having you all again.

Georgia
Reviewed 17 July 2016

This HIE is in a cluster of several hotels just off I-20. I priced at least one other place in this locale. This was cheaper with a pretty expansive free breakfast and WIFI. The rooms are plenty big and there are a number of nice amenities. Why not?

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Helpful?
1Thank Plaztik
Management response:

Thank you for providing this feedback. Why not? Right. We are so glad you enjoyed your stay here. Please consider us for future visits to Augusta.

Reviewed 11 June 2016 via mobile

I stopped by in transit from Alabama to South Carolina. There was a guy without s shirt laying on the hotel walk way talking on a cell phone, not an initial good feeling. Clerk gave me a very good rate without me asking (perhaps due to Platinum status). Place is clean and up to HIEX standards. It's the little things...

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Helpful?
1Thank Bill H
Management response:

Thank you for providing this information. It really saddens me to read this, knowing that we dropped the ball on several things with your most recent stay. Please allow me to extend my deepest apologies as these are not things that anyone would typically experience at our hotel. Because of your feedback, we have implemented new procedures within our facility...

Knoxville, Tennessee
Reviewed 7 June 2016

I arrived with a group and had 22 rooms reserved under contract. It took 45-minutes to check in the group. The lady at the desk was doing the best she could, but had been given a difficult task of making sense out of something that wasn't completed. My bus driver had to go next door to the Sheraton for his...

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Helpful?
Thank MusicGrpLdr
IHGService, Guest Relations Manager at Holiday Inn Express Augusta North, responded to this review

Dear MusicGrpLdr, Thank you for your feedback regarding your stay at Holiday Inn Express Augusta North, GA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness and the bed. However, we’re sorry we fell below you expectation your check in experience. We will look into this...

Freeburg, Illinois
Reviewed 2 June 2016

I was there with a group of dental students taking their licensing boards. We had come by bus and had some very specific needs. The staff took one young lady to an Office Max so she could print an x-ray. When the students needed to be at the Dental School at 7:00am, the staff opened the breakfast buffet an hour...

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Helpful?
1Thank judyhand
Rye, New York
Reviewed 2 June 2016

Just grab your coffee/tea and a piece of fresh fruit and GO. The place is clean enough. Nice clean bedding. And sleep mattress Marriott style But forget the food part. I can't even describe the food offered. Wishing I was on an airplane waiting for my meal. Not too much to do there. Rent a car and travel around. You...

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Helpful?
Thank barbarak211
IHGService, Guest Relations Manager at Holiday Inn Express Augusta North, responded to this review

Dear barbarak211, Thank you for writing a review about your recent stay with us. I am delighted to hear that you liked the level of cleanliness and clean bedding. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. Your feedback regarding the quality of food will be evaluated so we can improve our...

Warner Robins, Georgia
Reviewed 26 May 2016

We were in Augusta for a three day golf tournament. I rented two rooms for two nights. The second night I had more family members to arrive and each room needed a cot. I asked for our room to have a cot around 7:30 am. When we returned at 7 pm. no cot was available for our room. The other...

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Helpful?
1Thank RamblingRose2
Management response:

Thank you for not only choosing to stay with us, but also for taking the time to give feedback. I am not quite sure what happened with the cot rental and I do apologize for any inconvenience that may have caused your family but its great knowing that you enjoyed our breakfast options.. Please consider us as your place of...

Petal, Mississippi
Reviewed 21 May 2016 via mobile

I enjoyed staying at this hotel. It had a clean smell as I walked into the lobby and my room. Speaking of rooms, big entrance-plenty if space to drop luggage! Full length mirrors are always nice too. Inside pool and hot tub with fully equipped gym. Indoor bike and treadmill were newer machines. I was pleased with this hotel. Staff...

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Helpful?
1Thank traceyd780
Management response:

I was very pleased to hear how much you enjoyed your stay with us. I would like to thank you for letting us know how impressed you were with the service you received and the amenities we offer.

Norwalk, Ohio
Reviewed 4 May 2016

The friendly staff was the key at this hotel. The lady that checked us in was efficient and pleasant. She made some great dining recommendations and treated us like we were her family. The room was perfect and very reasonable. The breakfast the next day was very good with an another great staff member keeping up with the demand of...

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Helpful?
1Thank FLSTCWCB
Management response:

I was very pleased to hear how much you enjoyed your stay with us. I would like to thank you for letting us know how impressed you were with the service you received.

Reviewed 2 May 2016 via mobile

The room was very nice but there were issues. Nice Keurig coffee maker in room. But only decaf options. With a note that says to start your morning off before breakfast. I don't want decaf in the morning. Also not enough towels for 2 people. Lighting was horrible for the ladies who actually wear makeup.

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Helpful?
Thank Robin S
IHGService, Guest Relations Manager at Holiday Inn Express Augusta North, responded to this review

Dear Robin S, Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling below your expectations regarding our room lighting, amenities, towels. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be forwarded to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let us welcome you to the brand new Holiday Inn Express Augusta North hotel just off of I-20 and Washington Road near downtown Augusta. Whether visiting for business or leisure our hospitality is appealing. Our Augusta hotel offers relaxing rooms featuring stylish decor & amenities, including wired/wireless HSIA, 32 inch HDTV & plush triple sheeted bedding. Our Holiday Inn Express Augusta North hotel is your home away from home. ... more   less 

Additional Information about Holiday Inn Express Augusta North

Address: 1073 Stevens Creek Road, Augusta, GA 30907
Region: United States > Georgia > Augusta
Price Range: $164 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Augusta North 2.5*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Augusta North Hotel Augusta
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Questions & Answers

Questions? Get answers from Holiday Inn Express Augusta North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good area, I imagine all rooms are good. No rooms with a view because you are in a commercial area, but the area is good!”
 of 5 bubbles RamblingRose2, 26 May 2016 | Read review
“Corner room”
 of 5 bubbles 363justinr, 29 Sep 2015 | Read review
“I would ask for a room on a higher floor. Families w/kids; rooms are small.”
 of 5 bubbles SeashellSC, 16 Sep 2014 | Read review
“Don't expect great service”
 of 5 bubbles Doradahora, 17 Aug 2014 | Read review
“May want to ask for a room near the rear of the hotel.”
 of 5 bubbles 510gary, 1 Jan 2014 | Read review
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