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I actually enjoyed my stay here, and the room was nice. Called to make reservations for the same night & got put on an indefinite hold. Had to drive there to get attention. Talked to the clerk and asked for the military rate. This is...More
1 Thank Thriftymommy321
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Augusta NorthResponded 27 June 2014
Thank you for taking the time to review our hotel. While I appreciate your good comments about our nice rooms, it regrettable that the level of service we have provided during your recent stay was sub par. Rest assured that this has been...More
Great front desk staff. My decision to stay here was last minute, but the staff treated me like royalty. Thanks especially to Amina, Keisha, and Marianna. They knew a group of kids involved in a basketball tournament were coming in the day after my check-in,...More
1 Thank Beverly F
Response from newport_group, General Manager at Holiday Inn Express Augusta NorthResponded 6 May 2014
I am so happy you took the time to write about your experiences at the Holiday Inn Express Augusta North. I also appreciate the compliments given to our front desk staff. The training with our front office is continuously ongoing and proving to be successful...More
Road Warrior who stays in a hotel 100+ nights a year. This was the single worst chain hotel (Hilton, Holiday Inn, Marriott, ect) I have ever had. Although the rooms were adequate, the staff could not have been less helpful or professional. It was a...More
2 Thank Blancoboy
Response from newport_group, Manager at Holiday Inn Express Augusta NorthResponded 8 April 2014
I am sorry to hear your stay did not go as expected. Originally, you made a reservation for an Executive King Bedroom and at the time of your arrival, you requested a room with two queen beds. We were unable to meet that request or...More
It's newer, clean, nice....it's funny, all the reviews say it's lacking in "investment"...i.e. cheap feeling. I'm not sure of that - but they do miss things - it was, for one, the worst breakfast i've had at an HI Express. No hard boiled eggs, no...More
Response from newport_group, Social Media Specialist at Holiday Inn Express Augusta NorthResponded 4 March 2014
Thank you for all of your comments about our hotel, we value your opinion and we assure you that management will work on the suggestions you have given. We are currently in the process of rolling out a new breakfast so we hope you will...More
We stay a lot at Holiday Inn Express on driving trips because they generally offer a consistent standard of service, are usually newer hotels and offer breakfast. Sometimes we find one that exceeds the standard, sometimes one falls short - as in the case at...More
1 Thank mrancer
Response from newport_group, Social Media Specialist at Holiday Inn Express Augusta NorthResponded 28 January 2014
Thank you for staying with us and for taking the time to let us know about your stay. We sincerely apologize for the issues with you heat, over half of our hotel suffered an electrical surge damaging the AC units. We have gotten the issue...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Shuttle Bus Service
Things to do
Fitness Centre with Gym / Workout Room
US$115 - US$165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from General_Manager1073 | Property representative |
I would like to thank both you and your husband for choosing to stay with us when you are in Augusta. The walk in shower that you are speaking of is available in our king rooms. We do also have a roll-in shower (wheelchair... More
I would like to thank both you and your husband for choosing to stay with us when you are in Augusta. The walk in shower that you are speaking of is available in our king rooms. We do also have a roll-in shower (wheelchair accessible) that is available on our first floor. If you have any additional questions please do not hesitate to contact the hotel directly and speak with one of our wonderful guest service representatives. We look forward to seeing you soon!