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ECCO Suites of Augusta

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#10 of 82 Hotels in Augusta
Certificate of Excellence
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ECCO Suites of Augusta
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247 Reviews from our TripAdvisor Community

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Showing 246: English reviews
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Richmond, Virginia
Reviewed 4 days ago NEW

My recent stay at ECCO Suites was during practice rounds at the Masters. I worked with Jaimie Ham from July 2016 when I was informed that I had tickets through January 2017 when I made payment for my stay. Jaimie was always available and helpful and provided great information that I needed. We brought our dog, Pug Pug, and he...

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Helpful?
Thank rlfarmer1
Management response:

Pug Pug, "Woof, woof woof bow wow!" Translation: Thank you so much for bringing your humans with you during your trip to Augusta. We want to thank you for allowing your humans to go out to the Masters while we got to sit around and hang out with you each day. You truly are an awesome dog, and your people...

Ottawa, Canada
Reviewed 5 days ago NEW

From the time we walked into Ecco Suites the staff could not have been more helpful. Our room was spacious, clean and quiet. The breakfast choices were fresh and plentiful. The hotel was well situated to events we were attending. I would recommend Ecco Suites to anyone staying in Augusta.

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Helpful?
Thank 309shelleyp
Management response:

309shelleyp, Thank you very much for leaving us such a wonderful review on TripAdvisor. We greatly appreciate your business, and are all extremely pleased that we were able to provide you with such a memorable experience. We hope to see you again soon. Sincerely, Matthew Weber - General Manager

Holbrook, New York
Reviewed 1 week ago

My stay at Ecco Suites was excellent. It started with the excellent service I received from Cynthia at my check in and throughout my stay. Always cheerful and helpful. Linda and Sadie did an outstanding job with a world class breakfast and evening snacks every day.Always fully stocked and clean. Definitely five star. Sadi took care of my room every...

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Helpful?
1Thank fredcwilbur
Management response:

Fredwilbur, Thank you so much for your amazing review! I believe that we truly have the most amazing staff in all of Augusta, and I am glad that you were able to take notice. We all work diligently to make every guest feel like a VIP, and we are ecstatic that we hit the mark during your stay. We hope...

St. John's, Newfoundland
Reviewed 1 week ago

We spent 3 nights at Ecco recently, it was a good place to lay your head and was in a good location with decent restaurants close by. The rooms are updated with newer furniture and a 32 inch flat screen TV. Ours had a King Bed that was not overly comfortable, a sectional sofa and ottoman for relaxed TV viewing...

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Helpful?
Thank Daytripp-r
Management response:

Daytripp-r, Thank you very much for taking the time to leave us a very detailed review of your stay. We greatly appreciate this review, are ecstatic that you described our staff as "among the friendliest that you have encountered in your travels," and thank you again for staying with us. Masters week in Augusta certainly is an experience for the...

Austin, Texas
Reviewed 2 weeks ago

This hotel is now named Ecco Suites. We stayed two nights during Masters week. The hotel is well run with a very courteous staff. The common areas are very clean to the point where it seemed someone was always dusting or mopping, which is a good thing. The breakfast buffet is excellent. The room are very spacious with full size...

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Helpful?
Thank Beachwalker007
Management response:

Beachwalker, Thank you so very much for your review about our hotel. We are extremely pleased to see that we were able to deliver a memorable experience for your visit. We appreciate your kind words, and hope to see you again in the future. Sincerely, Matthew Weber - General Manager

Irmo, SC
Reviewed 3 weeks ago via mobile

I'm usually a Hilton person but I decided to stay here with my son's basketball team for one night. The entrance of the hotel was very clean and the front desk staff was very nice and hospitable. The rooms were clean. It was obvious that this property was remodeled but the work done to it was nice. The price was...

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Helpful?
Thank Justgraymom2
Management response:

Justgraymom2, Thank you so much for staying with us for the basketball tournament. I trust that your team performed well! We greatly appreciate your feedback, and your praises. We are very glad that you enjoyed your accommodations. We had just painted the 4th floor, so we do apologize for the odor. We thank you again for such nice words, and...

Nashville, Tennessee
Reviewed 3 weeks ago

My wife and I were pleasantly surprised at just how nice, clean and friendly our overnight stay was at Ecco Suites in Augusta. On interstate travel, we typically stay at a Hampton Inn or Holiday Inn Express. Lately we we travel, Holiday Inn Express tends to be a newer hotel than most. Expedia gave us an amazing rate and when...

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Helpful?
Thank DexterDad22
Management response:

Dexterdad, Thank you so much for the outstanding comments about our hotel! We greatly appreciate you staying with us, and then taking the time to write a review. We take pride in offering the best customer service in Augusta. We are glad to see that we made the mark. We have just recently renovated, and are extremely proud of our...

Reviewed 13 March 2017

Even though they're in the process of renovation, this is my 2nd weekend stay at the suites. I love the modern look. Clean rooms, Professional and cute front desk workers, decent breakfast. I didn't take advantage of the fitness room, but I'll give it a try next time I visit Augusta. Wifi needs to be improved though. My Xbox One...

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Helpful?
Thank Dennis S
Management response:

Dennis, Thank you very much for taking the time to leave us a review about your stay. I am glad to hear that you enjoyed your stay, and appreciate all of the kind words about our hotel and our staff. I will take a look into the Xbox connectivity to the Wi-Fi in order to make sure that you, and...

Reviewed 16 January 2017 via mobile

This weekend my friends and I decided to stay at this hotel for a concert. We came all the way from FL and we must say it we enjoyed ourselves. The moment I walked in to check in I was greeted with a smile. Helen at the front desk was EVERYTHING she was so sweet and helping. Also Jamie who...

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Helpful?
Thank myeisha p
JSAugusta, General Manager at ECCO Suites of Augusta, responded to this review

Thank you for your kind review of the Jameson Suites Augusta. We take great pride in making our guests feel like the Jameson Suites is a home away from home. We look forward to having you stay with us in the future. Warm Regards, Carol Stewart

Lawrenceville, Georgia
Reviewed 1 January 2017

We were in town for a family memorial service, and the front desk staff, especially Cynthia and Jaimie, went above and beyond to help us with getting ready for the service. It definitely felt like a small family business rather than a big chain. Thanks so much for your assistance during this difficult time for my family!

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Helpful?
Thank boxerchick65
JSAugusta, General Manager at ECCO Suites of Augusta, responded to this review

Thank you for taking the time to complete a trip advisor review of the Jameson Suites Augusta. We are glad that we were able to offer you some comfort during such a difficult time. Please come back and visit when you are in the Augusta area. Happy New Year Carol and Staff

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Augusta's Newest Hotel Brand offering refreshed upscale spacious suites in a contemporary atmosphere- your perfect home away from home. Enjoy our full hot breakfast, heated outdoor pool and relaxing new picnic area. Pets are welcome. ... more   less 

Additional Information about ECCO Suites of Augusta

Address: 1062 Claussen Rd, Augusta, GA 30907-3206 (Formerly Jameson Suites Augusta)
Region: United States > Georgia > Augusta
Price Range: $134 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — ECCO Suites of Augusta 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Jameson Suites Augusta Hotel Augusta
Jameson Hotel Augusta
Hotel Style:
#6 Romantic Hotel in Augusta
#14 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from ECCO Suites of Augusta staff and other travellers.
3 questions
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Augusta, Georgia
11 months ago

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Questions? Get answers from ECCO Suites of Augusta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor and next to an exit door allowed us to take our dog for walks.”
rlfarmer1, 21 Apr 2017 | Read review
“Overall quiet rooms”
shahnazs, 28 Oct 2016 | Read review
“Our room was close to the front and we could hear traffic noise but it wasn't especially bothersome and didn't keep us awake.”
B8222YElindam, 21 Oct 2016 | Read review
“We were in an end suite on the top floor and we loved it!”
deborahroth55, 12 Oct 2016 | Read review
“All rooms are impeccable!”
George54171, 7 Oct 2016 | Read review
5 of 5