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Courtyard Augusta

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Courtyard Augusta
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158 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Rockledge, Florida
Reviewed 1 week ago

This is the standard Courtyard experience I come to expect from Marriott. Hotel was very quiet, and the room was comfortable. Hotel staff were very friendly and helpful. The room I had was on the backside of the hotel, and didn't hear another soul while I was there giving me a very good rest and recharge.

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Helpful?
Thank Nils L
Haymarket, Virginia, United States
Reviewed 1 March 2017

First I have stayed at this property before and had a good experience, so this my be an anomaly. Arrival was nice, friendly representative that was helpful. However the next day I returned from business and was extremely upset. I arrived after 5 PM to my room and entered, there was still activity by the cleaning staff all up and...

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Helpful?
Thank RangerB58
Scott J, General Manager at Courtyard Augusta, responded to this review

Dear RangerB58, Thank you for staying with us during your recent trip to Augusta. I would like to apologize for the housekeeping issues you had experienced. Please rest assured that we take your feedback very seriously and have taken the necessary corrective steps. I was pleased to read that the front desk representative was very friendly and accommodating to your...

Ohio
Reviewed 18 February 2017

This is a nice hotel, not great. Could use a bit of updating. Room was clean and comfortable. I did have a room that was designed as an adjoining room, a little loud. A little pricey for overall the condition.The staff was great and accomodating.

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Thank E G
Summerville, South Carolina
Reviewed 15 February 2017

This visit was family related and it was easy to reserve a room online. The reception staff was friendly and informative. We were pleased that the courtyard had several seating areas, pool and was enclosed within the hotel. Our room had ample space, microwave and refrigerator, perfect for our needs.

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Thank Rita A
West Palm Beach, Florida
Reviewed 19 January 2017

The staff at this hotel really made me feel extremely welcome from the moment I walked in, Edna was extremely personable and very friendly . Every morning I came to the bistro I was greeted by the San with a big smile and outstanding customer service. She is extremely personable and you can tell she genuinely loves the guests and...

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Thank muhtayoh
Huntsville, Alabama
Reviewed 6 January 2017

Just recently stayed for the evening. Checked in early evening. Efficient and friendly. Room was very nice, spacious and clean. Went down to lobby for a light dinner. Tasty and good portions. Very friendly staff. Room on the first floor. Did not hear any road traffic. Nice stay; we would certainly stay here again if in the area.

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Thank Claudiajl
Chattanooga, Tennessee
Reviewed 27 December 2016

Yes, this is an older Courtyard design and the rooms may need an update, but the lobby is nothing short of fantastic PLUS the fantastic service makes this property a must stay. Checked in around 10pm on 12/22, and the young lady at the front desk (I apologize, I tried to remember her name) couldn't have been more friendly and...

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Thank Justin S
North Charleston, South Carolina
Reviewed 16 November 2016 via mobile

I have been staying at this courtyard since March the room cleaning is deteriorating along with maintenance issues , I have alerted the GM but he does not seem to care. I do not recommend this hotel . Staff seems to be helpless in fixing things

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Helpful?
Thank Q9001QUmichaels
Scott J, General Manager at Courtyard Augusta, responded to this review

Dear Michael S, I would like to first thank you for staying with us for as often as you have. Your business is greatly appreciated. Please accept my apologies for the issues you have been experiencing while staying with us. Please rest assured that we take your feedback very serious and will be making any necessary steps to improve on...

Peachtree City, Georgia
Reviewed 31 October 2016

First the good news. The staff was very pleasant. Our room was clean but that is about all I can say. The hotel has been renovated and based on the design, I would guess it was a complete gut job except for our toilet. The toilet appeared to be old based on the tank. It was nasty. I only know...

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Helpful?
1Thank RCG770
Scott J, General Manager at Courtyard Augusta, responded to this review

Dear RCG770, Thank you for staying with us and thank you for the kind comments regarding the staff and hotel cleanliness. I was disheartened to hear about your housekeeping issues and your toilet tank issues. Staying at a Marriott hotel should be a wonderful experience and one that creates fond memories. Your stay was obviously not that and I sincerely...

Reviewed 20 October 2016 via mobile

Good location for business, pleasure, or w/family.Close to main highways and streets. Easy access. My biggest issue is that there is no elevator in hotel and my room was on the 2nd floor. I made My reservation several months in advance, requesting a 1st floor room and upon my arrival, they had given away my room!! Needless to say, I...

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Helpful?
Thank Marilyn J

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Augusta

Address: 1045 Stevens Creek Road, Augusta, GA 30907 (Formerly Courtyard by Marriott Augusta)
Region: United States > Georgia > Augusta
Price Range: $165 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Augusta 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Courtyard By Marriott Augusta Hotel Augusta
Augusta Marriott
Augusta Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Augusta staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Courtyard Augusta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is better security in an interior room. Courtyard access is available for family access to the pool.”
RitaA591, 15 Feb 2017 | Read review
“No elevator, so if you have difficulty walking or carrying bags, ask for a first floor room”
atlbabyblues82, 27 Dec 2016 | Read review
“Ask for a room in the back of the hotel to escape the road noise.”
RCG770, 31 Oct 2016 | Read review
“There is no elevator so try to avoid the second floor.”
DCSDon, 17 Oct 2016 | Read review
“There is only two floors no elevator. Rooms in the middle are away from the laundry room”
lasandrab2016, 2 Oct 2016 | Read review
5 of 5