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Doubletree by Hilton Augusta

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Doubletree by Hilton Augusta
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617 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Augusta
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Showing 606: English reviews
Topsail Island, North Carolina
Reviewed 29 May 2016 via mobile

We paid $135.00 for our room. When we checked in the room was small, the carpets were dirty, the room and entire hallway smelt of marijuana, the walls were dirty, the bathroom had mold growing on the ceiling, the wallpaper was peeling, the fixtures were rusty, there was no refrigerator, the air conditioner barely worked so the room stayed humid...

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Helpful?
Thank kaylamsharp
Jonathan V, Assistant General Manager at Doubletree by Hilton Augusta, responded to this review

I am so greatly sorry that your visit with us did not turn out like planned. We are a 100 percent non smoking hotel and we do re-enforce these rules heavily. So if there is any evidence of a guest smoking we do handle it as soon as we hear about it! And our hotel does have a few years...

Sanford, Florida
Reviewed 26 May 2016 via mobile

My family of 12 stayed at this hotel for my nephews wedding in nearby Evans, GA. Hotel was in a good and safe location. Be careful when venturing out and make sure where you are going as we accidentally ventured into a not so safe part of town looking for pizza. Nice indoor pool and jacuzzi as well as a...

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Helpful?
1Thank obaez1202
Jonathan V, Assistant General Manager at Doubletree by Hilton Augusta, responded to this review

I am so happy to hear that you all chose our location for such a special occasion! I am sorry to hear about the part that didn't go as planned. I would recommend stopping at the front desk and asking about our restaurant list, or some recommendations; there's a great pizza place about five minutes away from us. We hope...

A TripAdvisor Member
Level Contributor
4 reviews
4 hotel reviews
Reviewed 26 May 2016 via mobile

So I stayed at this hotel during a business trip, and I was sadly disappointed by many things. First, there was no fridge in my room. Second, the room itself was outdated with very uncomfortable beds. Third, the bathroom was so small I could not even fit myself in there to close the door, even someone 90lbs soaking wet would...

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Helpful?
Thank A TripAdvisor Member
Jonathan V, Assistant General Manager at Doubletree by Hilton Augusta, responded to this review

I am extremely sorry to hear about your first stay with us sir. If you could please get in touch with me before you arrive so I can be sure that this stay with us will be much more pleasant this time around. You are more than welcome to contact me at the hotel directly or via email jonathan.velez@hilton.com.

Reviewed 24 May 2016

The lobby is very nice. The hotel overall has a vintage 80's look. It could use some updating. The employees are professional and sweet. Avoid room 140, unless you like basements. It was my second hotel room in as many days. After check-in I dropped off my bags. Noticing a musty smell, I turned on the A/C for circulation and...

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Helpful?
Thank N1615AZrebeccas
Jonathan V, Assistant General Manager at Doubletree by Hilton Augusta, responded to this review

Thank you so much for your review! The hotel is a little on the older side, but we will be receiving renovations very soon. So our hotel will have a face lift and be updated to a newer look! We are extremely sorry that the room you ended up staying in wasn't the most pleasant. But if you would like...

Atlanta, United States
Reviewed 22 May 2016

Booked at DoubleTree in Augusta, GA. The hotel and the room had the worst smell. The appearance of the hotel was awful. I checked in and within 10 minutes, I checked out. I will never book at DoubleTree again!!!

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Helpful?
Thank Shelley L
Miri L, on behalf of the staff at Doubletree by Hilton Augusta, responded to this review

Dear Shelley L Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about...

Conyers
Reviewed 18 May 2016

Excellent hotel, visited my daughter and really enjoyed our stay. Location was prefect next to great eateries and shopping centers as well as entertainment facilities. Staff was very welcoming and room was very clean.

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Helpful?
Thank Roderick F
Charlotte, North Carolina
Reviewed 18 May 2016 via mobile

My coworkers and I stayed at the Double tree hotel during our most recent trip to Augusta, GA. The hotel is nice and the staff were great. It was also convenient for our work. It had a nice bar area and outdoor seating. It's location however is not in an area that is safe for walking to other restaurants due...

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Helpful?
Thank mikjep
Cross Junction, Virginia
Reviewed 9 May 2016

Thank you for the excellent service you gave to my family and me. After a long travel period, I needed some downtime to visit with family. The Doubletree staff took good care of us, providing extra blankets and a baby crib so my daughter could visit with the grand-children. And the room.........EXCELLENT! Thanks again for the great service!

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Helpful?
Thank Stephen M
Jonathan V, Assistant General Manager at Doubletree by Hilton Augusta, responded to this review

We are so ecstatic to hear that your stay with us was so enjoyable! We love getting positive feedback on our service. We do try to make every guest feel welcome, and at a home away from home. We hope you definitely decide to return us again in the future. Maybe then the grandchildren will be old enough to swim...

Lewisville, United States
Reviewed 6 May 2016

Very good value, location easy to get to downtown, Evans, Ft. Gordan, lots of restaurants very close to hotel. Staff was very customer service oriented. My family enjoyed the indoor and outdoor pool otions.

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Helpful?
Thank Joshua W
Jonathan V, Assistant General Manager at Doubletree by Hilton Augusta, responded to this review

My favorite thing about the hotel is how centrally located it is in the Augusta area. Whenever there's an event in the Augusta area, the DoubleTree is not very far from it. Great restaurants around the hotel that our shuttle service can provide you transportation to and from. And we would like to thank you for noticing our staff as...

Waycross, United States
Reviewed 6 May 2016

Very nice, clean, comfortable and staff very friendly with any issues. Cookies were great. Local papers, Wall Street Times available. Breakfast had good choices. Pool was nice, could be cleaned a little better. Parking easy

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Helpful?
Thank Michael T
Jonathan V, Assistant General Manager at Doubletree by Hilton Augusta, responded to this review

We are extremely happy to see that your stay with us, felt like a home away from home. That is what we wish to make our guests feel with us. But we will be sure to get out pool area looked at and taken care of, we hope to see you return soon with an even better stay than before!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 

Additional Information about Doubletree by Hilton Augusta

Address: 2651 Perimeter Pkwy, Augusta, GA 30909-4574
Region: United States > Georgia > Augusta
Price Range: $165 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree
Hotel Style:
#9 Family Hotel in Augusta
#19 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Augusta staff and other travellers.
2 questions
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Baltimore, Maryland
over a year ago

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Questions? Get answers from Doubletree by Hilton Augusta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
  • cut my finger open on this lifting the lid
 of 5 bubbles lfd1275, 7 Oct 2016 | Read review
“Entire hotel is nice not noisy”
 of 5 bubbles AntiqueAholic, 17 Sep 2016 | Read review
“Try to stay on the higher levels”
 of 5 bubbles Checkitout123, 10 Sep 2016 | Read review
“Stay elsewhere”
 of 5 bubbles ProvenExponent, 5 Jul 2016 | Read review
“Don't stay in room 140.”
 of 5 bubbles N1615AZrebeccas, 23 May 2016 | Read review
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