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Holiday Inn Express Hotel & Suites Chicago-Algonquin

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90 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Chicago-Algonquin
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Showing 88: English reviews
Reviewed 10 December 2014

Reserved block of rooms as part of wedding event. Block of rooms was to include shuttle service to wedding reception location. Was embarrassed when our guests informed us of encountering differing prices and mixed explanations from hotel staff. Several guests decided to book outside of reserved room block due to more competitive prices available through typical online channels. Without notice,...

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Helpful?
1Thank 22mtm
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

My apologies that you felt this way. Our hotel is quite popular with weddings and get rave reviews very consistently. Complimentary amenities are always honored when the parameters of the contract are met. Hotel would have no idea that persons booked outside your wedding block; unless bride, groom or a person on your end was authorized to let hotel know....

chicago
Reviewed 17 November 2014

Had an overnight stay for a kids event in the area. Hotel was great and fun for kids. I booked this same day and had an issue with the check in date. The manager, Satya Mehta, was very helpful in resolving this issue. The property was very accommodating for a large group. I would highly recommend it if your in...

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Helpful?
Thank johnc41069
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

So glad to hear you were able to stay with us and enjoyed yourself. I know Satya will appreciate the honorable mention. Thank you again for the review!

None, Italy
Reviewed 11 October 2014

Parking is easy and spacious, rooms are big and clean, location is OK: can do shopping and have good food few minutes from the hotel. If you like running, just go left or right and will find nice tracks between the nature and some few houses. Breakfast is really low quality, you sometimes feel more in a motel than in...

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Helpful?
1Thank StraightToSaturn
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

While I appreciate the review, I'd love to get more feedback. Customers LOVE our breakfast and our customer service. I see you did not. Finally, exactly what's bright and what's dark?

Naples, Florida
Reviewed 5 September 2014

The hotel was clean and comfortable. The staff is friendly and helpful. They have a great breakfast. It was my first experience with a pancake machine. You don't have to deal with pouring the batter yourself. You simply push a button and in a couple of minutes, two delicious pancakes fall out of the machine and onto your plate. I...

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Helpful?
Thank Madonna C
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

Great to hear you enjoyed yourself. That pancake machine is awesome isn't it. We're so glad we are your number one choice in the area for hotels. Have a good week!

palm harbor, fl
Reviewed 25 August 2014

Just stayed one night after a golf outing. Hotel and rooms were clean. Check in was smooth. Tony did a great job. The only complaint I have is that the mattress must have been very old. I had a better mattress in Afghanistan.....When I sat on the bed I went almost to the floor and it was uncomfortably weak and...

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Helpful?
2Thank HMS66
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

Thanks for the review. We'll be sure to check out your room's mattress. We cannot get better without knowing. Take care!

Pekin, Illinois
Reviewed 8 August 2014

The rooms are updated and very comfortable. No odd smells or loud people. The gentlemen at the front desk was very good and accommodating. He reviewed everything and even asked if I had a floor preference. When I left for dinner and came back he acknowledge me each time. I would stay here again if in the area.

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Helpful?
Thank Dragons30
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

Thanks for the review. We pride ourselves on great service and recognition of our guests. Looking forward to having you back.

Chicago
Reviewed 18 July 2014 via mobile

Very nice and updated Holiday Inn; friendly service with a nice room. Good location in Algonquin and one of the nicest HIs I have stayed in, but still a Holiday Inn, so that's why I'm only at four stars.

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Thank rjodonnell
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

We are loved for our cleanliness and service. We appreciate the time taken to review us!

Pittsburgh, Pennsylvania
Reviewed 9 July 2014

Very Clean, up to date rooms--had exhaust in bathroom, not found in most hotels/motels, which I appreciate for steam after a shower.Friendly front desk; noisy crowd most of night next to one of our rooms. We did not report to front desk, but should have. Very nice breakfast with accommodating help staffing the area.Nice pool area.

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Helpful?
Thank Joan O
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

We appreciate your review and tips. Always let us know of any issue while you are staying with us. We want you as comfortable as possible! Thanks again.

Wayne, Michigan
Reviewed 11 June 2014

I have stayed at three different hotels in Chicagoland before this one. My friend and I decided to stay a bit further outside of the city than usual and found the HI Express in Algonquin. Before arriving at the hotel, I received a call from them staying that since I am a Priority Club Gold member, I could upgrade my...

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Helpful?
Thank Keith B
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

So glad to hear of your great stay with us. I do have a great staff and we take pleasure in upgrading our Best IHG Rewards Club members. They travel alot and deserve it and you were no exception! I am anxious to share this with the staff. Thank you again for your time in reviewing us.

Crystal Lake
Reviewed 3 June 2014

I am staying here right now, It really smells bad in the rooms, like someone put cologne on mold, the bed is ok but the smell is horrid, my nephew is in a suite on the 3rd floor and that room smells like smoke although it says no smoking in the hotel.

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Helpful?
Thank kayw1029
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

Our apologies for the smell in your room. As soon as you spoke to me about this, we dealt with it. While housekeeping couldn't smell anything, the room was given extra care during your housekeeping service. A face-to-face follow-up with you was done in the early afternoon and you said you were quite happy with the outcome and service you...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express & Suites Chicago-Algonquin has re-launched with all new trademarks and amenities. As a recipient of InterContinental Hotels Group Renovation Award and J.D. Power and Associates Award for “Highest in Guest Satisfaction among midscale Hotel Chains” we are committed to excellence! You’ll find comfort and impeccable service at one of the most convenient locations in McHenry County. Contemporary furnishings and a friendly staff are eagerly awaiting your visit. Within walking distance are many great shops and restaurants including Colonial Café, Burnt Toast Restaurant, Buffalo Wild Wings, Algonquin Commons Shopping and more!The property features 86 rooms including Executive and Specialty Suites. Also featured is an indoor pool, whirlpool and fitness center. In the morning you’ll enjoy our complimentary hot breakfast full of hot and cold items making breakfast at Holiday Inn Express & Suites Algonquin the perfect way to start your day. Breakfast includes eggs, meat items, yogurt, fresh fruit and juices, made- to-order pancakes and our savory hot cinnamon rolls. For business or pleasure, we are the preferred place to stay when in McHenry County. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chicago-Algonquin

Address: 2595 Bunker Hill Dr, Algonquin, IL 60102-9742 (Formerly Holiday Inn Express Chicago Algonquin)
Region: United States > Illinois > Algonquin
Price Range: $127 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago-Algonquin 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago Algonquin Hotel Algonquin
Holiday Inn Algonquin
Algonquin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chicago-Algonquin staff and other travellers.
1 question
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Milwaukee, Wisconsin
7 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Chicago-Algonquin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on a higher floor for less noise, and maybe less dampness in the rooms”
MelissaR659, 20 Sep 2016 | Read review
“Not first floor”
peeshCharleston_SC, 12 Apr 2016 | Read review
“top floor away from elevator”
MelissaP1960, 18 Feb 2016 | Read review
“Ensure you have IHG Platinum Elite status!”
emmas608, 1 Oct 2015 | Read review
“Nice hotel for a short stay!”
georgea99, 8 Sep 2015 | Read review
5 of 5