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Holiday Inn Express Chicago NW - Arlington Heights

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Traveller (38)
Room & Suite (48)
Dining (17)
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Overview
  • Excellent50%
  • Very good34%
  • Average14%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
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Additional information
Offers from Holiday Inn Express Chicago NW - Arlington Heights
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (83)
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39
25
11
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1
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All reviewstypical holiday inn expressfront desko'hare airportstayed here for nightsroom was cleancomfortable staynice hotelshuttle servicewifichicagomicrowave
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1 - 5 of 77 reviews
Reviewed yesterday

We arrived at the Chicago Airport late in the evening around 10:30. By the time we got our bags and called the hotel, they told us that they don't do pickups after 10:00pm. So, after having picked the hotel online, with Priceline, and booking a...More

Thank Bob K
Hotel's Favourite
Reviewed 18 January 2018

Clean and affordable property. Friendfly front desk personnel. Good location (close to O'hare airport). I also like the fact of free parking, breakfast that is included in price and microwave in our room.

Thank Liliya C
Response from Joyce M, Director of Sales at Holiday Inn Express Chicago NW - Arlington HeightsResponded 19 February 2018

Hi Liliya, I'm glad to hear you found the free parking, breakfast, and microwave a big plus during your stay with us! We hope that you'll keep us in mind the next time you return to the area again!

Reviewed 2 weeks ago

The manager herself would not make accommodations or adjustments for me due to a health issue. Talked to the manager and she flat-out refused 2x over. It's absolutely ridiculous. I've stayed at 20+ hotels over the past few years and none take issue with my...More

Thank Johnson_250
Response from Marisa M, General Manager at Holiday Inn Express Chicago NW - Arlington HeightsResponded 2 weeks ago

Providing our guests with the best possible hospitality and service has always been our mission. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed

Reviewed 24 April 2018 via mobile

I chose this hotel for three reasons - it came up in an internet search of O’Hare airport hotels, it had a shuttle, and included breakfast. We stood at the waiting point for 15 minutes, watching other HI shuttles come and go. I called the...More

Thank LLKOttawa
Response from IHGService, Guest Relations Manager at Holiday Inn Express Chicago NW - Arlington HeightsResponded 13 May 2018

Hi LLKOttawa, Thanks for choosing Holiday Inn Express Chicago NW - Arlington Heights for your lodging needs and for leaving us feedback. It's unfortunate that you were not completely satisfied because of our breakfast and shuttle service. Also, I understand that our value for pricing...More

Reviewed 22 January 2018 via mobile

This is the second time I have stayed here and I will be back. They made sure I was in a room near my son's college bowling team. Even working it out for me to have a two bed room instead of the king I...More

Thank Donna L
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$100 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$100 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (38)
Room & Suite (48)
Dining (17)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
carlocB9030VZ
20 September 2017|
Answer
Response from Guest S | Property representative |
That's wonderful to hear you will be staying with us in April. WOW! Rome?! How exciting! Hope you have a wonderful time there. We look forward to your visit with us and thanks again for choosing us for your lodging needs.
0
Votes
carlocB9030VZ
29 August 2017|
AnswerShow all 2 answers
Response from Guest S | Property representative |
Yes we have a shuttle that will take you to and from the Metra station. The shuttle hours are 7AM to 1030PM
1
Vote
Room Tips
"Airport is relatively far, they have airport shuttle, make sure you have enough time for check in to airport"
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"Get a room away from Arlington Heights road as it can be a little noisy."
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"rooms on higher floors are more quiet."
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"Get a corner room away from elevators"
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