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Courtyard Chicago Arlington Heights/South

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Traveller (22)
Room & Suite (11)
Dining (9)
Overview
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100 W Algonquin Rd, Arlington Heights, IL 60005-4404 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (227)
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Traveller rating
84
77
36
10
15
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LanguageEnglish
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84
77
36
10
15
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All reviews front desk room was clean starbucks coffee lobby elevator wedding chicago couch thermostat highway
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1 - 5 of 222 reviews
Reviewed 10 September 2018

Convenient locations. Excellent customer service at check in. Had breakfast in the Bistro area and both the food and service was good. Overall the room was clean and "roomy' with a good working area in the room.

1  Thank Joe B
Response from BoH996, General Manager at Courtyard Chicago Arlington Heights/SouthResponded 11 September 2018

Thank you very much for the great comments and rating!!

Reviewed 5 September 2018

Loved this hotel....Everyone there is so nice and accommodating. Have stayed there twice now while in the Chicago area (obviously wouldn't stay there if I needed to be downtown, but in the suburbs is great).

1  Thank spm2
Response from Bo H, General Manager at Courtyard Chicago Arlington Heights/SouthResponded 6 September 2018

Thank you very much for the great rating and comments. We are glad you enjoyed your stay and hope you stay with us again next time you are in the area!!

Reviewed 2 August 2018 via mobile

Decent place. Great staff. Only issue is that my room key never worked to get into the building. Was told that they are finicky but they just never worked and I had to walk around the building to get to the front door. Certainly not...More

Thank naycox
Response from Bo H, General Manager at Courtyard Chicago Arlington Heights/SouthResponded 3 August 2018

Thank you very much for your comments. I am glad to see that you were satisfied with my team. I do apologize for the problems with the outside door and your rooms key. I will have my maintenance team check the exterior locks.

Reviewed 13 July 2018

I am a frequent business traveler. I left a shirt behind in the room. Realized it next day. Called the hotel. Not found ??? This is the first time in my 20 years of travelling in US that someone on the front desk didn't even...More

Thank Alex3167
Response from Bo H, General Manager at Courtyard Chicago Arlington Heights/SouthResponded 16 July 2018

I am terribly sorry for your experience and I can completely understand your frustrations. Please know that I will discuss this with my desk agents as the way you were treat was not the normal at my hotel nor is it acceptable. Please reach out...More

Reviewed 21 June 2018

Not replacing Towels. Leaving a bar of soap in the tub, wash cloth wadded up and stuffed in the soap holder in the shower. They have the body wash dispensers along with shampoo etc.. To bad they didn't work. Made for a rough stay. Definitely...More

Thank Michael B
Response from Bo H, General Manager at Courtyard Chicago Arlington Heights/SouthResponded 16 July 2018

I deeply apologize for the terrible experience you had the at the Courtyard Arlington Heights South. Please know I have share your feedback with my team so that we may improve for the future. Thank you, Bo Hagood General Manager

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Bar/Lounge
Breakfast included
Hotel Style
Family
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Family
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
133
Price range
US$98 - US$170 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard Chicago Arlington Heights/South Hotel Arlington Heights
,
Courtyard Arlington Heights
,
Arlington Heights Courtyard
,
Arlington Heights Marriott
Location
United States > Illinois > Arlington Heights
Hotel class
Contact Information
Hotel Style
Family
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
133
Price range
US$98 - US$170 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard Chicago Arlington Heights/South Hotel Arlington Heights
,
Courtyard Arlington Heights
,
Arlington Heights Courtyard
,
Arlington Heights Marriott
Location
United States > Illinois > Arlington Heights
Photos
Traveller (22)
Room & Suite (11)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (1)
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Questions & Answers
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Johnny B
20 July 2017|
Answer
Response from interceptpubs | Reviewed this property |
Driving might be the most straightforward, the property is very close to I-90 which will take you straight into downtown (barring traffic jams, etc.). Arlington Heights Metra is about 3 miles north up Arlington Heights Road... More
0
Votes
Stacie C
13 January 2017|
AnswerShow all 3 answers
Response from Karolina S | Property representative |
We do have a beautiful heated pool but unfortunately no hot tub..
1
Vote
Keisha K
25 July 2016|
AnswerShow all 5 answers
Response from Karolina S | Property representative |
21 :)
0
Votes
Room Tips
"Try to get a room facing courtyard"
426kristineu
9 Apr 2018
Read review
"Get the room that faces the garden."
lizzas2017
28 Jun 2017
Read review
"High Floor"
202annek
10 May 2017
Read review
"third floor"
margej29
12 Jan 2017
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