We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard Chicago Arlington Heights/South

Save
Traveller (22)
Room & Suite (11)
Dining (2)
You may also like
See all
Nearby Hotels
Overview
  • Excellent39%
  • Very good34%
  • Average17%
  • Poor4%
  • Terrible6%
Travellers talk about
“front desk”(30 reviews)
“hot tub”(9 reviews)
“room was clean”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Chicago Arlington Heights/South
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Courtyard Chicago Arlington Heights/South
Special Offer: Member Rates
Hotel packages
Hotel deals
You may also like
See all
Nearby Hotels
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (223)
Filter reviews
218 results
Traveller rating
82
76
36
10
14
Traveller type
Time of year
LanguageEnglish
More languages
82
76
36
10
14
Show reviews that mention
All reviewsfront deskhot tubroom was cleanstarbucks coffeeo'hare airportbusiness triplate at nightbistrolobbyelevatorweddingbalconiesgymchicagocouchcheckinhousekeeping
FilterEnglish
Updating list...
1 - 5 of 218 reviews
Reviewed 3 days ago

Not replacing Towels. Leaving a bar of soap in the tub, wash cloth wadded up and stuffed in the soap holder in the shower. They have the body wash dispensers along with shampoo etc.. To bad they didn't work. Made for a rough stay. Definitely...More

Thank Michael B
Reviewed 15 May 2018

I would stay clear from this hotel. At first, they seem to have everything together. However, when working with them, it's been terrible. They don't follow up on what they say. Their front desk had no clue how to check us in. Also, as a...More

1  Thank cathyszczep
Response from Brigitte B, Sales Coordinator at Courtyard Chicago Arlington Heights/SouthResponded 16 May 2018

Good evening Cathy, We hope that your week is going well. We are sorry to hear that your wedding block did not go as planned. As the property Sales Coordinator, I personally would like to apologize for these miscommunications. We always strive to give our...More

Reviewed 8 May 2018 via mobile

The hotel delivered everything one expects from a Courtyard. I also liked that it is far from the highway and most rooms are far from the road. Therefore, I heard no traffic noise, which has been a frequent issue for me when staying at hotels...More

Thank jongable
Response from Brigitte B, Sales Coordinator at Courtyard Chicago Arlington Heights/SouthResponded 9 May 2018

Good morning, Thank you for the kind words. We are pleased to hear we provided you with a relaxing and comfortable stay, as this is what we strive for. We hope that you will continue to stay with us during your visits to Chicago. If...More

Reviewed 1 May 2018

Brigitte assisted me with reserving a room block for my March 17th, 2018 wedding. Since the beginning of my planning process, Brigitte was extremely polite, patient, and went above and beyond in any requests that I made. In addition to the room block, my husband...More

Thank Erica M
Reviewed 21 April 2018 via mobile

Internet didn’t work. At least 5 outlets don t work. Hairdryer didn’t work, asked for a new one - it never happened. Hairs in the tub, hairs in b the sink and toilet. Gross. Worn, dated, gross. Old, flat, towels. The staff cared, or so...More

Thank Wurdchick
Response from Karolina S, General Manager at Courtyard Chicago Arlington Heights/SouthResponded 23 April 2018

Dear Wurdchick, Thank you for recognizing our staff regardless of all concerns that you had. I truly helps me to prioritize and focus on areas that need immediate improvement. I apologize for that experience and I hope you will give us another try after our...More

View more reviews
Most Booked Properties in Arlington Heights
See allSee all
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Restaurant
Indoor pool
Details
Price range
US$99 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Arlington Heights
#5 Business Hotel in Arlington Heights
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$99 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Arlington Heights
#5 Business Hotel in Arlington Heights
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (22)
Room & Suite (11)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Johnny B
20 July 2017|
Answer
Response from interceptpubs | Reviewed this property |
Driving might be the most straightforward, the property is very close to I-90 which will take you straight into downtown (barring traffic jams, etc.). Arlington Heights Metra is about 3 miles north up Arlington Heights Road... More
0
Votes
Stacie C
13 January 2017|
AnswerShow all 3 answers
Response from Karolina S | Property representative |
We do have a beautiful heated pool but unfortunately no hot tub..
1
Vote
Keisha K
25 July 2016|
AnswerShow all 5 answers
Response from Karolina S | Property representative |
21 :)
0
Votes
Room Tips
"Try to get a room facing courtyard"
Read review
"Get the room that faces the garden."
Read review
"High Floor"
Read review
"third floor"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing