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All reviewsfront deskhot tubconvenient locationroom was cleanbusiness travelersliding doorstarbucks coffeeo'hare airportbusiness tripbusiness centerlate at nightwould stay here againdecent hotelexercise roombistrolobbyelevator
First, we prepaid for our stay since my husband and I would not be arriving at the same time. We purposely put the reservation in my name, but used his card. The first person I dealt with would not allow me to check in because...More
Thank Theresa H
Response from Karolina S, General Manager at Courtyard Chicago Arlington Heights/SouthResponded 6 days ago
Thank you kindly for your review. Yes, when it comes to payments it is complicated and extremely secured which sometimes makes our check in process difficult, nevertheless... with a proper training we could eliminate most of your frustration, I will personally follow up...More
This location is a gold mine for seminars and MLM events.
The staff is friendly, the ambiance is decent, but the noise level is above average....which can impact a full night's rest. Overall, this place is good for a night or two max....nothing more than...More
Response from Brigitte B, other at Courtyard Chicago Arlington Heights/SouthResponded 31 January 2018
Thank you for the feedback.
We aim to provide a relaxing and easy stay for our guests. During your next trip, I am happy to assist with any special requests or needs you have.
Please do not hesitate to reach out with any...More
I have stayed here a couple times and everything is decent. I am a loyal Marriott member and this courtyard is just like most courtyards. Rooms were nice size and were very clean. Free parking. I did not like the fact that the only elevator...More
Response from Barbara C, Manager at Courtyard Chicago Arlington Heights/SouthResponded 27 December 2017
Thank you for taking the time to share your experience with us. We appreciate all feedback, and never look at anything as minor. Our goal is for every guest to feel they received a great value. We will take your feedback and look to...More
Overnight Stay for a concert. Desk Staff Desiree was very helpful and friendly. She gave us directions as well as helpful information after my stay.
The room was average for a Courtyard but seemed quite cold when we arrived. Luckily the thermostat worked and the...More
It was a pleasant hotel with nice environment. My family was there for a wedding. The room was clean and tidy with full amenities. The staffs were kind and helpful. There was a small cafe/restaurant on the ground floor. We did not try the hotel...More
Response from interceptpubs | Reviewed this property |
Driving might be the most straightforward, the property is very close to I-90 which will take you straight into downtown (barring traffic jams, etc.). Arlington Heights Metra is about 3 miles north up Arlington Heights Road... More
Driving might be the most straightforward, the property is very close to I-90 which will take you straight into downtown (barring traffic jams, etc.). Arlington Heights Metra is about 3 miles north up Arlington Heights Road if you want to take the commuter train. Guess you could take I-90 down to O'Hare area and get on the Blue Line at Rosemont Station. Of course, you might be better off just getting a hotel room down around the airport if you want to do that - the Hyatt Regency is right by that station for example.