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Courtyard Chicago Arlington Heights/South

216 reviews
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Traveller (22)
Room & Suite (11)
Dining (1)
Overview
  • Excellent39%
  • Very good35%
  • Average17%
  • Poor3%
  • Terrible6%
Travellers talk about
“front desk”(29 reviews)
“hot tub”(10 reviews)
“room was clean”(13 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (216)Write a Review
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All reviewsfront deskhot tubroom was cleanconvenient locationbusiness travelerstarbucks coffeesliding dooro'hare airportbusiness tripbusiness centerlate at nightwould stay here againdecent hotelexercise roombistrolobbyelevator
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31 - 35 of 211 reviews
Reviewed 4 October 2016

As a business traveler on the road often, each hotel often seems much like the other. Though Courtyards are typically well above most hotel chains in physical amenities and staff professionalism, over time one Courtyard seems to be like any other Courtyard. What ultimately sets...More

Thank BusTrav001
Reviewed 29 September 2016 via mobile

I stay here when the Doubletree across the street is not available. It is "OK" . I would never stay here for anything but an overbite business trip- quick in and out. The rooms are nice size and the beds comfortable , and usually clean...More

Thank Debbi H
Response from NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/SouthResponded 2 October 2016

Hello Debbi H, Thank you for your feedback, it is greatly appreciate it. I can personally relate and understand how frustrating it would be to get interrupted, specially after we were informed about not interrupting you. I followed up with my team, and found out...More

Reviewed 29 September 2016 via mobile

I ended up here for the night because of a missed flight at O'Hare. Got in late but the reception was seamless and the room was very comfortable. Bathroom was clean and tidy. The bed was very comfortable. I would definitely recommend this hotel.

Thank 44ChuckB
Response from NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/SouthResponded 2 October 2016

44ChuckB, Thank you for your review, it was a pleasure having you here :)

Reviewed 26 September 2016 via mobile

This Courtyard is a great location for those attending events in Rosemont. It is a short, 15 minute ride to the event center. The Courtyard has plenty of free parking and lots of entrances. The Courtyard within the Courtyard is clean. The small exercise room...More

Thank Denise_GoIrish
Response from NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/SouthResponded 28 September 2016

Hi Denise_GoIrish!!! Thank you for your review! We greatly appreciate it, and our housekeeping staff says "Hey, and thank you for noticing our hard work!" :) Please come back and visit us soon, we would love to earn that "5" point rating. Norma Operations Manager...More

Reviewed 26 September 2016

room had a sliding door that walked out into courtyard which was nice. room was clean, but the furniture had some wear, looked like it could use some updating. room had a fridge. it was hard getting into the building with the sliding card; took...More

Thank carla054
Response from NormaAndrade13, Operations Manager at Courtyard Chicago Arlington Heights/SouthResponded 27 September 2016

Hi carla054, Thank you for the great feedback! We always like to hear from everyone on how we can improve our hotel and thank you for taking note on how hard our housekeeping team works on keeping the rooms clean. If your ever in the...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Restaurant
Indoor pool
Details
Price range
US$87 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Arlington Heights
#5 Business Hotel in Arlington Heights
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$87 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Arlington Heights
#5 Business Hotel in Arlington Heights
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (22)
Room & Suite (11)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Johnny B
20 July 2017|
Answer
Response from interceptpubs | Reviewed this property |
Driving might be the most straightforward, the property is very close to I-90 which will take you straight into downtown (barring traffic jams, etc.). Arlington Heights Metra is about 3 miles north up Arlington Heights Road... More
0
Votes
Stacie C
13 January 2017|
AnswerShow all 3 answers
Response from Karolina S | Property representative |
We do have a beautiful heated pool but unfortunately no hot tub..
1
Vote
Keisha K
25 July 2016|
AnswerShow all 5 answers
Response from Karolina S | Property representative |
21 :)
0
Votes
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12
Room Tips
"Get the room that faces the garden."
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"High Floor"
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"third floor"
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"If you like the pool ask to be near it."
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